I went to pick up some soil and bags of rock, I went in back garden area just before closing...the cashier saw I was older lady and he went ahead and call for someone to help me, and had them take to my truck...I would say that is 5 star service not having to ask and just doing !! so great job Home Depot !! read more

Home Depot is always a great place to find the things I need, and want for my home. The only downside is, it's very difficult to find an associate when you need one. I usually have to walk past several large aisles before finding someone, and then there are several people already waiting to be helped. It is annoying, but once I'm helped, I receive great information, and customer service. read more

I love this Home Depot. Employees make it worth the visit. Jaden, Anna, and Jordan were four young people that made a difference on this visit. All of them, friendly and helpful. Never seeming to be too busy to help. Great experience. read more

Thank you Mark for the help and entertainment this morning. I needed help getting the correct screws for my dishwasher. Mark was helpful and steered me in the right direction and made my morning with his jokes. read more

I saw an ad for full sized candy bars at a great price! Too good to be true... well it was indeed. The ad stated 48 ct of 1.86 ounce snickers (full size) for $3.39. So I ordered 5 boxes for Halloween. See the photos for proof. We'll guess what I received... 5... yes 5 candy bars. Not 5 boxes of 48 bars each as advertises..... 5 bars. False advertising? Bait and Switch? Shame in Home Depot. read more

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I went to find plants for my yard and not one person offered to help me. I was there about 20 minutes wandering. It was not busy. I left with nothing. read more

First let me start with i am a plumber so Home depot is like my se and home. ( Ask my wife) So when I say I had one of the best experiences in there, that says a lot. I went in there looking for ANOTHER tool my wife said I didnt need..lol. I was looking at shelves lost when I heard a voice behind me say " Are you looking for something in particula?" Without turning around I said, " Yes. a friend of mine bought something the other day here and I wanted one but couldn't find it. She asked what it was and began to help me look. confused as she wasn't in work clothes I asked if she worked there. she said she was the store manager. we began the search. we finally found what I needed and I was happy. Tasha and her employees went above and beyond to help me find my copper cutters.. truly a great store. And management was A plus read more

I wanted to say I had a wonderful experience today at the Home Depot I was helped by Erika in the paint department she was very helpful and took the time to research what I needed I think she needs a raise! Go Erika read more

We needed to purchase a new refrigerator. Pat was so helpful, kind, courteous and funny. She took the time to walk us through everything we needed, what would happen before and during delivery, what the warranty covers. She went the extra mile so we felt assured with what we were buying. I highly recommend Pat for anyone purchasing an appliance from this Home Depot. read more

This is my FAVORITE HOME DEPOT! Let me tell you why: the store is immaculate, the service from the employees is great & there's always someone around to help you & they always ask me 'HOW CAN I HELP YOU TODAY?!' I LOVE that! With all the products in these huge stores, it's not always easy to find items! ANNA in customer service is EXCELLENT with her sweet smile, her knowledge & her ability to assist me every time I come in with sometimes the silliest questions or requests! The Home Depot team at the Tropical pkwy location are a true reflection of their management! RANDY AGUON is one of the assistant store managers that helped us with an issue we were having in our home & was SO helpful!! Home Depot is LUCKY to have employees like Asst Manager Randy & Customer Service Reps like Anna! I'm a PRO-EXTRA MEMBER & I'm SO happy with their service, the variety of products & the VALUE I receive when I'm shopping there! There's always creative displays at this store and the BEST part is the ease with which we are able to recreate or build these projects with their help!! Or simply to solve any problems or issues I may be having in my home & my yard. This Home Depot on Tropical are ROCKSTARS!! Thanks for caring!! read more

I was in Home Depot in Centennial Hills Looking For Patio Covers and " Carlos" Home Depot Associate went out his way not only did he tell me where I could find the patio covers he walked me all the way to them and he was so Pleasant and Professional and Knew about the Product and Helped me pick them Out That's What I Call A Dedicated Employee. Thank You, Carlos read more

Use Home Depot home services for a bathroom remodel suggestion. Ty contacted us in advance of the scheduled visit and showed up on time. He had several great recommendations and sample selections for us to view. He showed examples of past work they recently completed. He went above and beyond spending 2 hours with us valuing our wants and desires. He even valued future prospects by showing possible kitchen remodel and cabinet selections. The costs were right in line with what we were expecting and were a good value. We've used HD for many projects over the years and will do it again. Thank you Ty. read more

There's no place for 0 stars, so I guess they get one to warn others from this happening to them. I bought custom blinds & had a handyman install them in a rental 5-6 weeks after purchasing. Warped so bad right out of the box they hardly function at all. I was told there was nothing they could do as it was past the warranty period. Out of 24 windows, 5 looked ok, 14 were warped bad & 5 barely function at all. Don't let this happen to you read more

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Didn't get what I needed, but it's very great ambience very good workers. The color orange was very prominent there. Parking lot was clean efficient and the selection was nice. Value was nice. The button kept beeping. read more

I hired Rich Gambill to re-install a dishwasher for me, and I could not be more pleased with my decision. The dishwasher had not been installed correctly, and had not worked since buying it, but Rich was determined to find the problem. He diagnosed the motor had a disconnect, took the time to sand and clean, reinstall, test, and test and test again and lo and behold, it now works! Yeah, Rich. Big kudos. If anyone is looking for a handyman in Las Vegas, Rich was highly recommended by Home Depot, and I strongly encourage you to give him a try. I am confident you will be pleased. read more

What could improve? Fire the man working the paint counter. My husband was standing at the counter and was totally ignored. There were no other customers around and he's 6'2" so I'm sure the clerk was aware that he was waiting. After a few minutes, the clerk says, Do You Have a Question? His tone, annoyed. My husband says, I Need White Interior Paint (and he specified all details) and this Home Depot employee replies, That's Not A Question. My husband was so shocked by the rudeness he just replied, I'll Find It Myself. How is this person allowed to behave this way? Home Depot Centennial, I recommend you watch this employee and see how he interacts with customers. read more

I needed help in the light fixture section. I intended to buy 12 fixtures. I finally saw an employee but they said they would send someone else. Another employee showed up about 15 minutes later and, to be kind, I will say his attitude was poor and he wasn't helpful at all. Very disappointed with the customer service. HD does have a better selection than Lowe's but Lowe's has very helpful employees. read more

We were having issues matching some outdoor paint and Tank (paint department) was able to help us. He was so friendly and didn't get frustrated with us. I could see him thinking how he was going to fix the situation and he did. Thank you Tank!! The swing set looks great!! read more

Home Depot is a hardware store that has a wide variety of appliances, kitchen remodeling, patio furniture, BBQ, grills, containers, and much more! This location is off of the 95N/Ann exit in the Centennial Plaza with spacious amount of parking available. You could spend at least an hour inside looking at all of their offerings! My daughter and I stopped in to buy a few storage containers. It was relatively easy to locate the containers towards the end of the Home Depot store. Check out was a breeze with their new self service check out! This is a great store for any type of hardware requirements. read more

The Home Depot - Hardware Stores Near Me - Las Vegas, Nevada

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This is the store closest to me so the one I usually go to, but not my favorite. Now that it is almost fall, we're getting all the Halloween decorations. This one's interesting... This thing says it's going to take this little girls soul. I wonder if Home Depot will be putting up a nativity scene this year? Or will that be too offensive? read more

The Home Depot - Some type of demon holding a little girl - Hardware Stores Near Me - Las Vegas, Nevada

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People are nice and friendly here-- not just the employees but the customers too. Plants are healthy and well cared for and everything is pretty easy to find. They also have a cooler at the exit so you can grab an ice cold water to help cool you down in the heat if you want. read more

There's always plenty to choose from here, but sadly they didn't have most of what I needed. I had a wonderful lady try to assist me in finding what I needed. Many of the items she said had been moved from where they previously were. I'm sure it's more of a supply chain issue and not really Home Depot's fault. I usually find what I need here. read more

The Home Depot - Hardware Stores Near Me - Las Vegas, Nevada

Horrible horrible customer service!!!!! Order and paid for a washer/dryer set that was supposed to be delivered on a set date and then the next day get a notification that it won't be delivered for another 3 weeks. I understand things happen but when I call and ask I'm told it is what it is..... Then when I asked to speak with the manager they would not transfer me nor give me the name of the manager. Ridiculous!!!! read more

Home Depot is Home Depot. Until you discover their cellphone app! In and out in 10 minutes. Search like Google. Find aisle, bay, and instock quantity. Game changer!! read more

I love the smell of this place and the whole store always smells like wood : currently sniffing the air read more

The Home Depot - Hardware Stores Near Me - Las Vegas, Nevada

I will start by saying the THOUSANDS of dollars I spend at this location and my pro account will back up what I say. I have been a contractor for over 10 yrs , I been in the trades over 30 years. I am seriously thinking about filing a legitimate lawsuit against this store. If this same situation hadn't happened on more then 3 separate occasions I might not of noticed it. I don't particularly like self check out, never have never will. I noticed how they appoint someone there at the self check out and this person basically PROFILES individuals on who they think might STEAL or not check out all their items. When I see certain people being left alone and the person basically RUNS up to my cart to quickly start scanning my items, it's blatant profiling and discrimination. If your letting one customer scan their own items and only scanning people you THINK might steal, your in for a HUGE LAWSUIT!! I will be documenting this from now on and I can guarantee if this happens a Fourth or fifth time, your conveying to those employees their job is to single out individuals they think might steal and if that's what your doing it will come out, they where being asked to profile people of race, color, or whatever confirmation biases that person has. I never liked self checkout in the first, You make it even worse sending employees to do your dirty work. I am seriously contemplating taking my business elsewhere read more

Writing this review to highlight the exceptional experience I had with Caleb. He came out to do an estimate on my flooring and the whole hour he was here was amazing. His attitude is wonderful and I didn't feel awkward at all with a stranger in my home. Thank you, Caleb! read more

The Home Depot - Hardware Stores Near Me - Las Vegas, Nevada

This place has gotten really bad over the past few years. It's staffed with people who don't know anything hardware related and don't care to help you as a customer. Just today I asked a group at the register if they can help me locate an item and you'd think I asked them to scale mt. Everest with me. They paged another group and told me that even though the website and their portable scanner said they had 21 of this item in stock it must be a "miscount" in their system. Then they went back to playing on their phones and talking with their buddies at another register. Home Depot carries a wide variety of items, but if you need assistance I'd definitely recommend going elsewhere. read more

It's the credit card service... absolutely sucks! First I order carpet... supposed to be 12 months no interest... so confusing... I paid it in full in 8 months... still got charged. Fast forward... I always just pay $50 at each paycheck... only bought $200 worth of trees... I got nasty emails, texts, calls/voicemail all within 24 hours of one another because I hadn't paid my bill. You know what I owed? $4! You gotta be kidding! Well, I needed a new stove, washer/dryer... went to Lowe's! read more

Do not trust their website when it says an item is available for in store pickup. I ordered and paid for a tv wall mount. They took my money. Then a half hour later they called and said the wall mount was not available and they were refunding my money. Yeah, 3-5 business days. HOWEVER! Much praise to their service desk who figured out a way to make it right. Erica in particular was really helpful and stuck with it until it was fixed ! read more

The staff never knows anything, and if you ever do curbside pick up, be prepared to wait at least 20 minutes to get one thing

came in for simple tools and Mark in hardware talk me into rigid battery tools because it has lifetime warrantys. he know his tools. i also had my sink problem fixed thank to him knowing how to do the job. i ask him if he could do the job and he says he can not as company does not allow it and he also says he prefers i hire a person from at home service because have insurance and licenses. an honest person, go figure. he greet me and fixed my issues by telling me what i need and told me how to fix myself. thank you mark read more

What a great experience! Laurie and Grant were amazing. Friendly, helpful and their customer service was the best! They were very knowledge and answered all of our questions. Thank you for helping us purchase a new dishwasher and making it easy! read more

Time to buy flowers for my fall flower beds! I got great deals because the fall flowers are all on sale. There were great people there to answer my questions about watering and sun exposure. read more

Alejandro truly changed my perspective on this location. It's been a while since I visited here, though it's the closest to my home. While I was getting some wood cuts, Alejandro not only assisted me but also took the initiative to inspect the wood closely. He noticed imperfections I had missed and made sure I was satisfied with everything once the cuts were completed. I'm grateful for his attention to detail and for going above and beyond with his outstanding customer service. Thank you, Alejandro! read more

Worst service in the Flooring and Customer Service I have ever experienced in a Home Depot. The agents are snotty and so unhelpful. The Painting department was great last month. Customer service sucked both visits. I will not be returning to this company. Would not show me any selection of the tile I need for my renovation. Goodbye Home Depot, hello Lowe's and Harbor Freight. read more

Review based on experience during COVID19. While employees at the entrance were masked and gloved, employees inside the store were not. Aisles were difficult to navigate and customers weren't guided for social distancing at checkout inside, only at the garden center checkout. Posted sign claimed payment console is disinfected between each transaction; employee at garden checkout didn't do this before or after our purchase. read more

Love this location, a bit crowded all the time no matter what time you come in but wait is not very long. They have the best variety of plants and prices are much lower than Lowe's. I'm pretty much here everyday I wish they do military discount for online orders like Lowe's does. It will make my life a lot easier since I return here almost every day for online pickups. read more

Zero communication when online ordering I had to cell and find out my order status The window was 11-2 and the arrived at 7 am on a sat Entire house dead asleep read more

Home Depot is a giant hardware store. They sell everything from tools to plumbing, to gardening, lumber, appliances, paint, and so much more. This location has a decent selection. Not the biggest store around but certainly adequate. It has many workers around to give assistance when needed. Prices are comparable to other big box hardware stores (aka Lowes), and much better than smaller chains (such as Ace). Home Depot has a website and app which are both pretty spectacular. You can search for items in stock at a particular store before making the trip down. You can also order things to get shipped to your home or to the store. Many items arrive next day or you can even get same-day pick up! Home Depot's hours are wide and vast, opening early in the morning and staying late, seven days a week. read more