Be careful when you order merchandise online. We ordered a $275 deck box, online (it was only available online, and not at the local stores. When we opened it up, we found that it had metal parts that were bent and scratched. Clearly it had been bought by someone else and returned. I phoned to complain and ask for a replacement. They asked that I take photos of the damages, before a "return authorization " could be approved. Then I would have to wait for 1 to 2 weeks, for it to be picked up. Then another 1 to 2 weeks for the replacement. This is after waiting for 2 weeks for the first delivery. They had the nerve to deliver a "used" product, then would not apologize and do a high priority replacement delivery! I will avoid Home Depot Online shopping, in future. They don't seem to verify the condition of returned items before they put them back on the shelf, ready for re-picking. read more