I am a Home Depot person, not a Lowes! I fit right in going to Home Depot for my home care needs. I like how I do not feel like I have to dress up or change when I am going shopping. They have a great selection of stuff, shelves are always stocked and the workers are helpful. The prices are the same here as they are at Lowes 95% of the time. We like to get our christmas trees and plants for outside here. I feel that they last a little longer and are of better quality. The smell of Home Depots reminds me of childhood. read more

Terrific service from Robin, in Kitchen Design, and from all the gracious men who lifted our small refrigerator and loaded it into our car. This store follows through on excellent customer service. Why go anywhere else? read more

I love that I can always get in and out of this place in no time. No matter what I'm getting or how much of it I'm getting, there's never a long wait in a line. Even renting a truck for 75 minutes is a breeze. And it's often cheaper than paying for delivery on large items like furniture or appliances. As far as the selection of items here, I can't complain. I'm no contractor, so I'm not here every day buying a whole lot. But whatever I've ever needed around the house, this store has had in stock. I'd stay away from installs with HD, I just don't think it's their thing. The conversations I've had with staff in different departments, along with the fact I worked at HD way back when, lead me to believe there are lots of issues with contractors on installs. See for yourself, ask a guy in the plumbing aisle about getting a water heater installed. Installs aside, most of the staff are nice and the store is pretty clean... read more

I ordered griil and fire pit online. Took multiple calls on hold to get assembled. UPS left at front door. Assembly company charges $25 to move to back patio. They don't haul away the large, multiple boxes and debris although web site says they do. "just put them in a local dumpster" (?). Dents in grill and fire pit tank holder. Everyone I called was very helpful: thank you! But that took several extra hours I'd like to have back but won't. Had to hire my own, independent grill assembler. He said my experience above was common and "good for my business". Local Home Depot above said they will send someone to haul the boxes away. Thank you! read more

I went to this Home Depot to pick up particular supplies for a small project. With in minutes of entering the establishment I was greeted by Angel and he basically stayed with me all over the store until I gathered all of my needed items. He was absolutely amazing when it came to customer service. I've had problems with Home Depot's in the past, this actually saved my faith in this chain. I was in and out in 20 mins, they also offer a 10% military discount. read more

On 9/30/22 I purchased a Ryobi home generator for right at $1000. I got it home and could not get it running. I called the manufactures help line and followed all instructions and troubleshooting tips and it simply doesn't work. I had this item for less then 2 hours. Not 2 weeks, not 2 days, but 2 hours. They will not exchange it for one that works. I understand this policy if I wanted to return it but I just wanted an exchange for a working product. They did say I could spend another $1000 and buy another generator.....that they wouldn't guarantee or stand behind. I don't have $1000 just to throw away. I purchased this item in good faith during a time of need. If they don't want to accept returns then fine. But at least have the decency to stand behind your products you choose to sell in your store. All I want is a working product. This is a borderline predatory policy in my opinion. And Home Depot will never receive another penny of my money. read more

I purchased 30 bags of brown mulch at Home Depot in Sun City Center this morning at the fabulous price on sale of $1.66 per bag. I waited about 2 hours as their "false" statement says and proceeded to drive what would be about 25 miles round trip. When I arrived there, I was told that the mulch delivery had not yet arrived. I told the customer service person that my computer said they had 317 bags in stock. When the customer service person called lawn and garden and told her, I believe her name was Pat, she simply said it was a mistake and it could be in by the 15th. PAT SHOULD BE FIRED !!! In today's competitive world, how can any business have this happen?? I will try Lowe's next time and also cancel my Home Depot CC. I wasted 2 hours of my time and 25 miles on my vehicle. Shame on you Home Depot !!!! read more

Went mainly for gardening and lawn care items. Many plants looked like they lacked watering. I have seen the garden center in better shape. No problem with customer service. I go between Lowe's and Home Depot both take care of my needs. read more

I've been to this location many times. They have very friendly and knowledgeable staff here for the most part. I only wish that the gardening section staff was a little more knowledgeable in horticulture though. The environment is generally well organized and clean. read more

Go here most of the time to pick out what I need for small repairs. I've bought fans, toilets, and lightbulbs from here with no issue. Generally the staff is pretty nice and open to helping, and if I can't find anyone I can ask another associate to contact someone for me. I recommend it if you don't mind spending more money on selection and quality read more

Typical Home Improvement warehouse atmosphere and experience, From my personal experiences at these types of places, Lowes has always been a much more enjoyable experience and their customer service is excellent. read more

Worse customer service on the floor EVER. I their prices weren't the lowest; we'd be out of here.

Five stars all the way because of customer service...military discounts is also a bonus.

Needed to run to Home Depot real quick for one item. I was unsure where it was so i asked an associate. He was so kind and helpful - he walked me all the way to the item i was looking for and even offered further assistance which i didnt need. Checkout was quick and easy since I was able to use one of about 4 open self checkout lanes. These really come in handy when you need one item and you are in a rush. read more

4 stars because i am waiting on a call back! Ryan back in Doors was very helpful and VERY Nice! He helped me a lot way better than the other store (Lowes) did and i will continue to bring my business to Home Depot, i have a lot of projects and i'm also looking for a reasonable handy Man? Thanks again for your help Ryan! read more

I love coming here for my plants and flowers. Lowe's is my first choice. If they don't have I need it if I need to see if Home Depot have more choices in plants and flowers then I will make the drive. Don't get me wrong. I love both places. They both have excellent customer service but I'm more of a Lowe's kind of girl. read more

The Bloomingdale store never has the paint or stain bases i need, they say they haven't had it in a while but i always get to go to the other Home Depots 30 minutes away because they'll have it. Horribly run store, paint dept is the worst. They waste your time and your money. read more

The worst of the 3 area Home Depots. The customer service is seriously lacking and stuff not located where it is supposed to be. Worth the drive to go to another Home Depot. read more

Customer service always slow , most of the times it takes you forever to find somethings and iPhone app had misleading information for this store. From now on I am only going to the one on Adamo dr. read more

I'm continually disappointed by this store, the products they sell and contractors they use. Currently stuck in a cabinet nightmare that will probably take 6 months to resolve, past granite work was awful and no way worth the 5k it cost and recent special order pre-hung doors were warped and not as ordered. If you want good materials in a reasonable time frame, don't buy them from here. The last response I rec'd was that they can't re-order damaged goods without the store manager who is gone indefinately for store sponsored hurricane relief. Charity is nice but you can't stop doing business in the meantime. read more

I would like to thank home depot, for the outstanding customer service. mr. pete who works in the paint dept has given so many people I been coming there since 2006 and he is the same very helpful and understanding, friendly and knows his job.thank you. read more

I cannot even really give The Home Depot in Riverview, Florida, one star. WORST EXPERIENCE EVER. I am still dealing with trying to get my carpet installed, it have been 4 weeks. Then a sales man, tells me to calm down, multiple times. NEVER BUY CARPET FROM HOME DEPOT- THEY ARE THE WORST. They have my money and I still do not have my carpet job done!!!!! read more

Generally this store is very dirty. There's trash all over the parking lot and on the floors in the interior. Avoid.

The customer service sucks. We asked 4 different employees for help in the kitchen faucet area. We waited and waited and no one wanted to help. read more

I used to be an avid Home Depot fan so when I decided to get new floors installed my first choice was of course Home Depot. WHAT A MISTAKE! From the start headaches began to arise. First they failed to notify us of the delivery of the special order items that were necessary to complete the home delivery. After that we were informed by the store that installation normally occurs within 2 weeks after delivery of product. When we were itially contacted by the installers they gave us a date more than a month away..after we already removed our carpet. Long story short the installers were a joke..one telling us simple fixes were necessary (which none of them do nor can supply any assistance with) and another telling us that our builder did such a bad job he wouldn't wish this install on his worse enemy AND recommending we tell Home Depot we want compensation for our time. In the end Home Depot washed their hands of the entire situation by giving me an offer of fixing all of my subfloors to "their industry standards" or taking a refund of the install. Which I think is what they were initially hoping for. Stay away from any "professional" installation offers from Home Depot..unless you just want to become highly agitated and are forced to find someone else to do the job any way. read more

I just had a horrendous customer service experience. I was buying a gift for my husband and was spending about $150. He is a military veteran who has been deployed twice. I asked for the military discount which I had initially forgotten about but one of the associates brought it up since its Memorial Day weekend. I didn't have anything on me to identify military but I was willing to show my bank statement to prove it PLUS we have spent thousands of dollars at this location on a Home Depot card that could be looked up and seen that we had received the discount in the past. The manager Felicia was so rude and offered no empathy and refused to offer the discount or look up the info on the Home Depot card because that wouldn't be sufficient enough proof. Are you kidding me?!?! It's Memorial Day weekend, I'm trying to surprise my husband with a gift and this is the disrespect I get as a military spouse. Unbelievable. I returned the items and refuse to spend another dime there for being treated so terribly. Someone needs to learn customer service skills if they are to be a manager and represent your store. I am a manager and I would never treat my customer like that or lose a lifetime customer over something that could have so easily been resolved. read more

Don't ever buy an air conditioning system from Home Depot...THEY do not back up any problems. They have a company ARS install our system and over two years we had $1300.00 in repairs due to their error during installation and Home Depot nor ARS will back it UP. read more

Why anyone would continue to do business with this company is beyond me. Once again I was told that they were going to deliver grout and additional materials to my house and have the installers come out to make the necessary repairs. This was about two months ago. They sent one young man and he said that the whole entire floor would need to be done and that he was told it was only a small area that was affected. When I spoke to US Installation about this they lied and said that the new manager thought that it was just a small repair of which I explained that if that was the case why was I sent 5 gallons of grout an three bottles of stripper. I told them that I know longer want to deal with any repairs that it has been almost two years of this nonsense. They agreed to send out an "inspector". He came out on Thurs the 28th. He tried to tell me that the floor wasn't that bad and that the areas that weren't level where water would collect is okay if when measured with a credit card they didn't exceed a particular depth. He also said that the grout was not perfect but he has seen worse. What he didn't seem to understand was that I paid good money and expected a professional job which I didn't receive. Before leaving he said that I would hear back within 48 to 72 hours. Surprise, its now almost two weeks later and I still haven't been contacted. Left a message last night for US Installation to call me, never did. I am so over this company. Wonder if I will hear anything more from them. Will keep posting until this is resolved one way or another. read more

I bought Allure flooring for a rental and it is lifting in several places at the seams. It has a 25 year warranty however Home Depot and Traffic Master have came up with several reasons why they will not reimburse me. Most were ruled out except we did not use a 100 lb roller during installation. When we purchased the flooring an employee at Home Depot recommended a hand roller that we purchased and used. I will never use this flooring again or shop at Home Depot. I have 13 rental properties and spend tens of thousands of dollars every year on repair supplies and would really like to get some customer service. Very unhappy. read more