The best home improvement store in the area. Employees here are incredibly great and outgoing. Ron in the paint department has been working there for many years. He offered to help me carry something. The smiling faces and great customer service makes this place a continuously great experience. read more

Garden department needs improvement. As a veteran was treated rudely and unfriendly. Lowes treat there customers better. unhappy with their cashiers unfriendly people.. Reported to management was ignored.. read more

JOYSIDE KNOWING SELLS UNSAFE PAVILIONS 13 x 15 Is spent over 2500.00 for a Joyside Pavilion. Like 100's of others, the Roof was completely wrong. Picture building a house/structure, and the roof does not fit. You can not take the bottom apart or you rubble. I paid my contractor to fabricate some brackets. All of this extra work cost me 850.00 extra; and who pays? me. NO ONE Home Depot does care about a clients' safety. Joyside sure don't care about anyones safety. How is it legal to knowing sell unsafe products? Go ask Home Depot...they will smile and say sorry. read more

If you are a woman: PLEASE do not go asking these employees for help. It does not matter how well you know your shit, you will be "educated" on ridiculously simple concepts (with incorrect info.) Oh! and then, an employee, a man with no hair and no neck will try to convince you to go to dinner with him. read more

Been here a number of times with hubby, he frequents these home improvement places often, and that's always a plus for me. But honestly, I like to get in and out. Huge outlet, and I find the employees a bit more available, and personable, than the other home improvement outlet, that's big. Can have good sales, and a necessity, for us all. The location and parking are more appealing also. read more

If you have read my review of the sevierville Lowe's store which is right across the street I can tell you that your experience at Home Depot will be a complete opposite experience. It's no wonder that store across The street can remain open when their service is so horrible and right across the street at Home Depot, not only is the selection bigger and better but the staff is more courteous and willing to help. The people in this location go out of their way and run that extra mile to make sure that the customer is happy. Like I said, the complete opposite from Lowes. I 100% recommend and endorse this Home Depot location. read more

Steps to make an autism mom cry at the Gatlinburg Home Depot. 1. Let a little boy play with your whirlybird wind chime that you're attempting to buy. 2. Tell mom where to find them in the store. 3. Finish your purchase, and say something kind to said autism mom about her son. 4. Leave the exact amount of money behind to cover the cost of the wind chime for a thrilled kiddo. The employee named was a lovely woman named Barbara Houser and Taylor was her co-conspirator. They were phenomenal and PLEASE let Barbara know she made a little boy smile and a mom cry tears of happiness. She's an asset to your store. read more

The Home Depot - Hardware Stores Near Me - Sevierville, Tennessee

Friendly staff and they are available to help you with any question needed. Also most of the time it's not crowded so you can choose from many options of the same item at very different prices. read more

Ordered appliances on Nov 23 to be delivered January 11 and on January 9 after traveling from TX to TN to meet the installers for our new rental cabin we logged into our account and noticed our delivery date had been changed to MARCH 30, no one alerted us to this. So we are here for no reason and we are unable to rent out our new cabin and thus we are out of a TON of money. Home Depot sucks donkeys. read more

I just wanted to acknowledge Ron in the paint department. I am remodeling and buying loads of paint. I bought some paint and did not like the color. Ron was working and he tried to help me get the right color. Which didn't work out. But he was very patient with me. You don't find that anymore. He is an asset to Home Depot. And I can't wait to see him again. Which will be real soon. read more

Went there to get a lenth of wire to complete a Watee Heater install..was 3 guys in the isle..none tried to help..the when asked gave me the wrong guage wire..which cost me another 2 hours to go back and replace with right guage..all were cussing..and makin jokes..so cost me tje wire..60 plus..and 2 hours labor..at 90 an hour..seen a few sittin on chairs..I can sit at my job! Just find people that know thier jobs! read more

This is one of the better HD I've been to. The store is like any other one is size and selection. This store the couple of times I visited was not overly busy or crowded. There are a few differences though. While shopping you can actually find someone to help you if you have a question. I believe that geographic location is the difference. The staff at this store were friendly and helpful. Checking out took no time. read more

Warning, do not use Home Depot for installations: I paid extra for Home Depot to have their licensed plumbers (McRae Services in Knoxville) come out to disconnect the toilets in the home so their flooring installers could install the flooring and then have the plumbers come back to re-connect the toilets on top of the new floors. The plumbers didn't shut the water off completely in a second floor bathroom, which leaked through the entire bathroom, kitchen, ceiling below, and bedroom below. I have been left uninformed throughout the whole process of getting a resolution. After receiving a letter in the mail from the plumbing contractors which stated it wasn't their fault, Home Depots 3rd party company they use for their claims emailed me stating they stand by their plumbers. When you pay someone to disconnect a toilet, you would expect them to turn the water off completely and not leave any water leaking. If you want to see the kind of satisfaction their sub contractors have, look up their reviews and find more nightmares about their poor service. I have been left with thousands in water damage and on top of it, they don't even have the courtesy to speak to you about it. You will be sent to voicemail and disregarded. It couldn't get any worse of a customer experience! read more