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    Ellie Mental Health

    Ellie Mental Health

    1.0(2 reviews)
    1.2 mi

    I transferred here from the Columbus office where I never had any issues whatsoever…read more When I first got set up with someone at the Indianapolis location, after our initial intake, I made sure not to see this guy again. He was very scattered--he would get confused about when our appointments were, even right after I told him my availability. He was also several minutes late to our one appointment and spent a lot of time talking about himself. Then I received a random text from him saying he'd be late... when we didn't even have an appointment scheduled. In December, I was switched to an art therapist and was very excited about that. After three months, we never even did art therapy--sessions felt more like casual chatting than actual structured therapy. April 1st was the final straw. She April Fooled me by standing me up. After about 10 minutes of her being late to our in-person appointment, I checked my text messages, which I don't get notifications for nor check regularly because it's a distraction, and found three messages from her. Her messages said things like, "Wait, are we meeting in person or virtual?"--after I had already specifically confirmed I wanted person at our last appointment and had only asked for virtual one week when my son was ill--and then, "I'm just going to assume you're not coming if I don't hear from you," followed by asking if we could switch to the next day. I had already requested in-person so we could actually do art therapy and had driven over 20 minutes to get there while exhausted and on the heaviest day of my period. When I texted her and told her I had been waiting, she deflected by mentioning her drive was longer than mine and said she didn't want to bombard me with calls and messages. I received three messages and ZERO phone calls. Needless to say, I will be leaving Ellie Mental Health due to disappointment, my time and energy not being respected, along with a lack of professionalism and extremely poor communication skills. Thank you for reading my honest testament. May we all find the support we need and DESERVE!

    I had an appointment with Miranda Linville at Ellie Mental Health in Indianapolis. Initially, our…read moreconversation began on a positive note as we bonded over our shared love for animals. However, when I brought up my previous therapy experience in another state and expressed my doubts about its effectiveness, her demeanor shifted drastically. She became increasingly defensive and dismissive, which made me feel like I was being attacked. She also stated she "gets paid whether I'm there or not" insinuating she's more interested in money rather than the well being of her patients. The atmosphere became uncomfortable, almost like a fight or flight situation. Feeling uncomfortable with her attitude, I politely suggested that we might not be a good fit, to which she callously agreed. In light of this, I felt it necessary to request the manager's intervention to address the issue. Nikki was the on shift manager at the time and made me feel heard about what had happened. I want to thank Nikki but I will not be returning to this location nor referring anyone to Miranda Linville

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    The Hope Source - c_and_mh - Updated June 2026

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