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    HW by CLG

    3.8 (41 reviews)
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    Patrick M.

    I lived at the HW for 4 years. The building is nice but the amenities are run down. Management is the biggest issue. Rude, non-responsive, unhelpful. Landscaping died and it took 2 years to get it replaced. Rooftop pool was closed without notice. All trees around the pool were torn out with no plans and no money to replace them. The gym equipment is 12 years old. 12 year old Appliances fail and are not replaced with new but with old appliances from other apartments. Merchandising photos create a HUGE gap with reality.

    Kym E.

    I toured the HW last week with Magdalena. The views are amazing from the roof top pool and lounge area. The units are large and have a great layout. They even have extra storage. Magdalena was a delight to speak with And she was really helpful.

    Spacious kitchen area with plenty of storage.
    Bradford R.

    Living at the HW for 5 years now, I can say this has been a wonderful experience since day 1! I've recommended to friends who have also moved into the HW, as well as made new friends along the way. The management and amenities are fantastic. A very well done property and a pleasure to call home.

    This review has been long overdue. I was a tenant at the HW for 2 years. The original management (Carrie was excellent), but things have gone down hill. We had a trouble neighbor that was noisy constantly (I'm talking big parties 3+ nights a week at 2-4 am) and who would leave its dog outside many nights with constant barking. The neighbor also used the small outside patio as a dog relief area and it got so bad I was smelling dog feces in my apartment. It was really disappointing to pay such high rent to have this smell and for your view to be of 10+ piles of dog poop/pee in the neighbor's outdoor space (see attached picture). A number neighbors complained about this problem tenant for months. After I moved out I had some mail that didn't get forwarded and the new tenant would leave the mail in the office for me to pick up. Even the building manager (Amber) called once when a package was addressed to our old unit and I picked up the package. I appreciated this. Recently, the new tenant messaged me to let me know he left mail at the building office for me to pick up. When I went a few days later to pick up the mail there was a new woman working who said it would be illegal for them to hold mail for former tenants and do we look like a post office? The most concerning aspect of this interaction was the attitude of the woman in the office (she must be new as I didn't know her). They need folks in the office that are more friendly who want to help address issues. I would not recommend the HW. After the first year they also greatly increased my rent so be warned. You pay a premium price but don't get premium service. If you want an enjoyable living experience check out other buildings.

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    1 month ago

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    6 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    11 years ago

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    5 years ago

    Stephen the building was a huge help to me when I had an issue.. amazing service from him

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    10 years ago

    The staff here was super friendly. Amber, Steven and Erick were wonderful recommend to everyone

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    Page 1 of 2

    Ask the Community - HW by CLG

    Is there a washer/dryer in unit? I can't tell from the photos.

    Yes. EVERY HW apartment has wash and driver

    Don’t See Your Question? Ask Away!

    Review Highlights - HW by CLG

    Magdalena who works in the leasing office is truly awesome, and can always be counted on to help with various issues.

    Mentioned in 5 reviews

    Read more highlights

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    I HIGHLY recommend Denise and ROOF LA. This is the second time I've worked with Denise and both…read moreexperiences have been amazing. I wouldn't want to work with anyone else. Denise knows the market, she's tenacious and will fight for her clients, she's realistic and will tell you what you need to hear to help guide your decisions, while also supportive and the best sounding board. Denise's superpower is building relationships, both within the real estate business and with her clients. It's evident she cares about her clients and getting to know them to the point that she knows what you want before you know. Both times I've worked with Denise, I found a place I fell in love with that I wouldn't have found on my own. She takes the stress out of the search and everything is turnkey for a very reasonable price. If you're looking for a new apartment or home, definitely call Denise. She's the best!

    Truly, I can't say enough good things about Denise and the Roof Aloha team. From the moment we…read morereached out, Denise made us feel like her top priority. She dove into our needs with laser focus, crafting a personalized strategy that helped us find the perfect place that even I hadn't expected to find. Denise's attention to detail is unparalleled. She meticulously reviewed every listing, pointed out hidden gems we'd have overlooked, and flagged potential issues before they became problems. When it came time to submit our application, she guided us through each form and document with unwavering patience, ensuring everything was flawless. Denise stepped in instantly for any concerns or questions we had, negotiating seamlessly on our behalf so we secured the lease on terms that felt like a victory. Beyond her amazing negotiating skills, Denise's warmth and genuine care truly set her apart. She checked in regularly: texting midday updates, scheduling walkthroughs at our convenience, and even sharing local insights on schools, transit, and the best coffee shops. It felt as though she weren't just our agent but a trusted friend committed to our happiness. Thanks to Denise and the whole Roof Aloha team, we're now settled into our dream rental, confident we got the very best possible. If you want an agent who combines meticulous professionalism with heartfelt advocacy and someone who treats your move like her own then look no further than Roof Aloha. Ask for Denise, and prepare to be amazed.

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    This review is late, as I moved out of HOM just about 2 years ago. I look back at it as one of the,…read moreor maybe THE best place I've lived to date as a renter. The landlord, Sabrina, is an absolute dream to have on your team. She's personable, she listens, she cares, and she will do what it takes to make you confident in your home. Her team member Alex, is so sweet and hard working. Both of them rock a smile daily, and are very easy to talk to. The building is clean, they keep the units up to date and working efficiently and effectively. I went from a 2 bedroom, to a 1 bedroom over the course of a handful of years. My partner and I at the time were the very first renters to secure a unit in the brand new built complex. It was a virtually perfect living experience for us, and then myself alone in the one bed unit. Better late than never, I HIGHLY recommend this complex as a hop-skip-jump away from Sunset Blvd and all Silver Lake and Echo Park have to offer. THANK YOU for making me feel important and completely cared for.

    HW by CLG - apartments - Updated July 2026

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