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    The Innkeep Elite

    2.6 (5 reviews)
    Closed 9:00 am - 5:00 pm

    Services - The Innkeep Elite

    Property management

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    9 years ago

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    Sabrina W.

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    8 years ago

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    8 years ago

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    8 years ago

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    Sabrina W.

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    8 years ago

    I stayed at a property located in Las Vegas that was managed by this company. They were professional and helpful.

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    Vegas Getaways

    Vegas Getaways

    (8 reviews)

    Chinatown

    Poor business practices!! Renter beware. Rented a cabin in Running Springs, CA from these people…read morethrough Airbnb for June 29 2017-July 2,2017. Advised them there would be three adults and an infant. Tuesday night prior to our stay (the 27th), I was contacted by the host with the following message: "Hi --- We have been informed there is a wild fire in the mountains and the street to get to the cabin is currently closed. We will keep you informed, you may stay at a later date if unable to get to the cabin on Thursday. Please let me know if you have any questions. Thank you!" I responded that I was sorry to hear about the fire and hopes they would be able to get it under control soon and that we would make other arrangements as we could not wait until we arrived in California (as we were coming from Florida and traveling with an infant, which they already knew) to see whether house was accessible, and what did I need to do do obtain a refund. While waiting for a response, we booked a couple hotel rooms that night as there were very few left in that area, and hardly any hotels. No response until around noon EST the following day when I was advised by the host that the road was open "for now" and that they would keep me updated if that changed, but could still check us in on Thursday "for now" (whatever that means). He also added that even if the house is inaccessible on the day of check in, they do not issue refunds and instead they would hold our deposit for a year and allow us to rebook the property. No joke. I ended up calling Airbnb who reviewed our communications and gave us a full refund. Stay away from these people!

    I've rented from Vegas Getaways on many occasions. Always a different house. Every home we stayed…read morewas very clean. With updated appliances. clean backyards with pools. I will always stay at one of their homes when I need too.

    Rentals by Owner Direct at the Signature - The bathroom

    Rentals by Owner Direct at the Signature

    (28 reviews)

    $$$

    Eastside

    Me and 7 guest stayed in 2 of the penthouse suites and were disgusted by what we discovered…read more shortly after settling into the room, one of my guests discovered a USED CONDOM in a vase in our room. I immediately contacted Signature Rental and their response was less than desired. They told us no housekeeping staff were on location and they would be back at the hotel at 11 am the next day. Me and 3 of my guests were then forced to sleep next to a used condom with a smell of bodily fluids wafting from the vase. In the morning, we left as soon as possible to get out of the filthy room and waited for the room to be cleaned. I got a message from Signature Rental around 1:30 asking me to send a picture of the condom to prove there is an issue... i was floored. Not only have they still not cleaned our room, they need picture evidence to give the room a once over...After i told them i did not feel comfortable taking a picture of someone's used condom, they sent a snarky message about leaving our do not disturb light was on... Sorry, was in a bit of a hurry to get out of our petri dish of a room to check the do not disturb light. Later when returning to the room, we saw there was no signs of actually cleaning that happened, not even the beds were made. Surprisingly, the condom was gone. And the worst part? Not a single refund or anything comped. Am i crazy, or does forcing guests to sleep in a room with a condom not justify a free night at least? I assumed rental companies had some sort of morals for having people sleep in decently cleaned rooms, but not these guys.

    The Signature Grand was great. We stayed in November and everything went exceptionally well. We…read morecould sleep without the noise of the strip but still connected to a resort and casino if we wanted something more exciting. If we did not, we could go back to our rented apartment with housekeeping free of charge and rest comfortably. The whirlpool and bathroom were impressive. They came in handy after the walking marathon that is Vegas. We had a wonderful stay.

    The Innkeep Elite - propertymgmt - Updated June 2026

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