I needed an insurance for my new vehicle. I checked with other insurance agencies in the area of…read moreSchererville and St. John. Lighthouse Insurance was very affordable for the coverage I needed. The staff there was very helpful and explained what I was getting with my premium. An associate named Aric was very helpful and personable. Definitely recommend Lighthouse Insurance. An agency you can trust.

I used to be a customer of a one company insurance agent. Quite a few years ago I tried Schultz…read moreout and was very pleased that there were several options. They found a company with great coverage for home and auto that is very reputable for less money

We have been with Trish Geyer-Allstate for a little while now, but just had our first claim. Trish…read moreset our appointment up with a local and reputable body shop and had a rental car ready for us at Enterprise. The entire process was quick, easy, and pain free. I highly recommend Trish Geyer Allstate for Auto and Home.

Horrible l'm a senior and she took advantage of me in around 2021, I needed only liability for my…read morevehicle and she said that I could not get it without getting renters insurance with the car insurance. I explained that I was having problems where I live with mngt. & janitors illegally entering when I leave my apt. & that I didn't believe they would help if the illegal entry continued, I was forced to pay. After a year or more, I called because it continued the illegal entry & more damage. I sent photos of a new desk and much more but was told it was wear and tear. I recently was talked into getting State Farm again to cover the car because it's not working since 11/7/2025. I live in the Paul G Stewart apts and I am still being subjected to the same thing. Thanks Rose Linzy Ms. Prentiss should be ashamed for taking advantage of me!

to me, Tracy prentiss was a lifesaver not only did she lower my insurance, but she gave me more…read morecoverage at the cost of my first insurance so I have rental life insurance and car insurance at the price of my first insurance company. I think her from the bottom of my heart. I promise anybody who need insurance of any kind need to contact Tracy. She was wonderful. explain.

My wife turned me onto this insurance agency and I am glad she did. The agent, Angllean, is very…read morepleasant and accomodating, and once you get to know her, funny as hell, LOL.. I am all for supporting small businesses.. check them out if you need auto insurance and are in the area.

The Taxpayer Assistance Program initially contacted me in December 2011. I'm not sure how they…read morefound me, but they did. They had sent me a letter stating that I was entitled to a refund for overpaid property taxes and that their clients usually average a refund in the amount of $2,900. Their letter stated that they had an A+ grade on the Better Business Bureau (BBB). I was curious and looked them up and they were right...an A+! In exchange for their services, I would have to give 1/3 of my payment to the company. I thought it was a good deal, but I was still skeptical......especially since I had not seen any YELP reviews on this company. Their letter stated "We will continue to mail you until we hear from you because we are dedicated to serving Cook County homeowners by aiding them in the recovery of these funds." So I called their bluff by waiting for another letter......I didn't think anything of this company again until....... ..... the Taxpayer Assistance Program contacted me again in April 2012. This time their letter stated that their clients last year averaged a refund in the amount of $2,000. That's $900 less than the last letter, but still a good amount of a refund. I checked the BBB again and they still had an A+ rating. So I was finally persuaded, signed the paperwork and had the Taxpayer Assistance Program start the refund process for me. Shortly after sending in my letter, I got a phone call from the Taxpayer Assistance Program telling me the they had received my request to process my property tax refund. They wanted to let me know that they were going to get started on the paperwork but that they needed to meet me so that I could sign all the paperwork for the refund. They offered me the option of coming into their office or having one of them employees meet me at my home. Of course I opted for the easiest and laziest option for me. We scheduled a meeting in April 2012. On the day of my appointment, someone from the Taxpayer Assistance Program appeared at my home. She showed me her credentials so I knew she was legitimate. She explained the process to me very clearly and even brought with her a xerox copier to make a copy of my driver's license! I was impressed. I was told that it would take 120 days from the time they mailed my paperwork for me to receive my refund. On May 10, 2012, I received a copy of all the documents I had signed with Taxpayer Assistance Program. And on July 26, 2012, I received my refund (must faster than the 120 days quoted). I'm disappointed that my refund was not very large. I only received about $350 in return and not the thousands that was mentioned in the Taxpayer Assistance Program letter. Still, any money is better than no money and the company was very professional and prompt with their service. I had realized that the reason why I was due money was because I did not file the annual tax exemption form before paying my annual property tax bill. I think the statutory limitation for filing a Certificate of Error with Cook County for a refund is five years back. So if you find yourself in this situation, where you have never filed a tax exemption in previous years, I recommend you contacting this company. They will at least get you some money back, if not all of it. I'm sure with enough research, I might be able to fill out the forms myself. I'd also have to find someone to notarize my forms too since Taxpayer Assistance Program did all that for me. Eh, or maybe I'll just be lazy and have Taxpayer Assistance Program do everything for me if this happens again!

I've been insured by this agent for approximately 20 years and cannot speak highly enough about him…read moreand his team. During that time (mostly because of my kids), I've had many issues handled with the kind of care that you would think you would only receive from a family member. A perfect example from several years back comes to mind. While on an extended business trip to Florida, my daughter called me in a state of hysteria. She was at the site of a terrible accident that she was involved in. Once I let Jim know what was going on, he immediately drove to the site to take over the situation and calm my daughter possibly better than I could have myself. I'm amazed at how caring him and his staff are! He's more like a good family member than a good neighbor.

Jose who works in Jim Jacobsen's office is the worst insurance representative I've ever dealt with…read more He needs to go. Ruth isn't much better. What's going on Jim? We didn't have problems with you before. Now I'm getting calls from a collection agency because a hospital bill was not paid under my med claim provisions. I pay my premium on time but you sure don't pay the claims on time.