Thomas Barton is a rare breed. I called and left a message about my family member's laptop running terribly slow. He called back very soon and, at no charge, Facetimed to see how the computer was running. (He could have diagnosed through remote access but the computer was too slow for that). Mr. Barton figured out the crux of the problem at lightening speed. He explained that the problem wasn't something worth paying for repair. Not only did his honesty not earn him any money, but he gladly recommend some excellent laptops and even sent us the links on Amazon! By the way, we have taken that laptop previously to two local repair shops. We were totally ripped off at the first one and the second one installed upgraded parts but had no solution for the speed problem. So you can imagine how thrilled I am to have found RELIABILIT - IT Services & Computer Repair on Yelp! read more

Thomas Barton is very trustworthy, reliable, informative, and top notch young man when it comes to knowing his PC's and service repairs. He made himself available at a moments notice, as well as agreed upon time and place. He is prompt in his correspondence as well as courteous and friendly. He was very helpful as well as generous in his dealings with our PC gaming computer issues we were experiencing and solved them expeditiously as well as low cost and made recommendations on what to get on Amazon with several choice PC Gaming monitors. He was extremely helpful and reasonable in his recommendations as well as service repairs. His business name says it all RELIABILITY only spelled ReliabillT. Quite a genius and catchy name for a business. I highly recommend his repair or consult services for anyone experiencing difficulties with their gaming PC Computers. Thank you Thomas!! read more

Thomas Barton truly is a Computer Wizard! He is knowledgeable, professional, unbelievably thorough, and deeply dedicated to customer satisfaction. HIGHLY RECOMMEND! That is just the summary - the bare bones minimum and critical elements of this review because I know people are busy and eager to get straight to the facts. But for those who enjoy details, I invite you to read on. When I say that Thomas is indeed a Computer Wizard, I say it with complete confidence and a 30-year computer background in IT training, management, and development. My Experience After retiring 7 years ago, I moved on to other things and never kept up my computer skills. So when I purchased a computer on auction only to find that it was password protected and no one who could share that password with me, my outdated skillset left me with a fully functional, really awesome, yet useless machine. That's when my search for assistance began. I quickly passed on the higher-name-recognition, logo-on-the-polo-shirt adorned technician type companies. Their fees are outrageous just to pull up to your house and talent tends to vary wildly. Instead, I was drawn to Computer Wizard - singular. The name alone screamed confidence. And his star rating was impressive. I called and left a message and Thomas returned my call within 15 minutes ( #1). I explained my issue, asked if he could help, and if he would provide me with a ballpark estimate. Without hesitation, he said yes, gave me a VERY reasonable estimate, and scheduled a visit for the following day ( #2). The following morning, he sent a text with an appointment confirmation and another when he was on his way. He arrived a bit early ( #3). He successfully completed the tasks at hand ( #4). I must say, I was becoming concerned about the bill since he was forced to patiently wait on countless updates. However, I was pleasantly surprised when, after hours of work, he charged me precisely what he had quoted ( #5). But the story doesn't end there... 2 days later, Thomas called me. He explained that due to those time consuming updates, he was unable to perform additional optimization functions that he had really wanted to complete. He asked if he could pick up my computer and do this additional work at his home, AT NO ADDITIONAL CHARGE! He picked up the computer at 3pm and, at 6pm, he returned it with some additional drivers, fully optimized, and wicked fast (an additional 3 s! I need 3 more stars!)! I don't write a lot of long winded reviews like this but there are times when such a thing is called for. Thomas displays a level of professionalism and dedication to his craft that is both admirable and exceptionally rare. That is worthy of 5 stars and so much more. Thank you Thomas! read more

Met with Thomas the other day after posting on yelp needing some help with my computer. Thomas came out and fixed all my problems in no time. He is very knowledgeable and friendly. Its good to know I have a point if contact moving forward for all my IT issues. Thanks Thomas read more

He was prompt and in communication of his arrival time. I told him I had purchased the desktop out of box (Legion), but when I went to fire it up a beeping sequence occured. I told him I looked it up on the internet and it said the beeping had to do with the RAM sticks. I myself tried to remove them and then reinsert, but I had a problem. He discovered that one of the RAM sticks was faulty, he looked up the RAM sticks required and went to Best Buy to pick them up and then installed them. I am getting a PhD in Educational Technology and work part-time as a professor at a Christian university. read more

Couldn't be happier with Thomas' help. Communication was fast, friendly, and didn't feel like a sales pitch when asked for a quote. I needed some help with troubleshooting software issues on my computer which I simply couldn't figure out on my own. Came on time for our appointment and had completed my list of fixes needed in under an hour! So glad I chose to go with Computer Wizard and will definitely plan on using their services again if ever needed. read more

Exceptional service, expert cate, welcome relief from previous experiences with awful providers. Thomas is the best.

Thomas fixed my computer in minutes, when I thought for sure the problem couldn't be fixed. His prices are extremely reasonable and overall, he's a great person to work with. I highly recommend Computer Wizard! read more

I requested service from Thomas and he responded immediately and was able to come over that same day and swap info from my old computer to the new one. Thomas is extremely personable, very very knowledgeable, took the time to explain everything to me, and answered all my question! I have have had interactions with techs over the years, none compare to the service I received from Thomas at Computer Wizard! Obviously, I highly recommend him! read more

BEWARE! He did nothing to fix my Printer or my laptop. He took my laptop and a week later left it on my doorstep in pieces. When i took it to a repair shop they put it back together however it was missing the screws to hold parts back in. When tried to put back of laptop back on he messed it all up by supergluing the back on! He quoted me $100 for serving both which i agreed to. Then he charged me $309.00 When i contacted him he tried saying due to distance he had to drive. That was his choice not mine. I would not have agreed. Then i asked him to rectify situation i would give him $100 Only . He refused and blamed it on another technician, so I have stopped all payments to him. I got everything fixed under warranty for $99.00 read more

We sold our company which had twenty 47 text support. We still have business running and found Thomas online. I usually get 3 quotes for services. But I hired him on the spot. And the first time he came, it was exactly what we needed. The skill is incredible, let alone responsiveness and personality. Highly recommend read more

Update: my PC worked great for a few days and then started having the same issues again. Just a warning that onsite IT can be limited if the issue is hardware related. Because of this, Thomas promptly offered me a refund. Great customer service. read more

Thomas was very helpful and took his time to help me when I needed to recover the data from my broken laptop. He was fast and made it easy to transfer over everything to my new computer. read more

Thomas was super professional and extremely knowledgeable, he helped me build my computer after I was struggling with it and went the extra mile to make sure I had everything installed and good to go. He also came on an extremely short notice and I would definitely recommend his services to anyone needing assistance with computers he is truly a computer wizard. read more

Immediately got a call back from Thomas, was helping me troubleshoot my PC in 30 minutes. Great service.

Tom is knowledgeable, helpful, professional, and customer service oriented. He bought a docking station with overnight delivery so he could make a service visit quickly and fix our issue quickly. Great surprise, great service! read more

Thomas is affordable and helped me solve my issues. No complaints to this guy at all. 5 star computer guy right here.

Thomas was great! He came to me the next day and was able to get my laptop back running within about an hour. He was informative, quick and had the best price and turnaround time. I would recommend him to anyone needing some tech help. read more

Great service, very knowledgeable and helpful. The technician addressed my issues efficiently as he always has and had my systems running like a top in no time! read more

Couldn't recommend more!! Not only helped me resolve my issues but cleaned up everything for FREE to prevent any future issues! Good person

I couldn't have been more pleased with the service I got from Thomas. He understood the issue I was having with my Mac and within minutes it was resolved. He is probably one of the most knowledgeable person I've ever met in the IT field. Very prompt, very patient and very professional. I will recommend him to everyone in need of his services. read more

Did a great job explaining what he did to me. Very knowledgeable about working on computers. He did a great job at communicating and making time for the work I needed done. Easy to deal with. Great job read more