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    The Jarrell Company

    5.0 (2 reviews)
    Open 9:00 am - 6:00 pm

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    21 days ago

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    10 years ago

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    Ask the Community - The Jarrell Company

    Ferguson Home

    Ferguson Home

    2.1(17 reviews)
    1.0 mi
    $$$

    The showroom is beautiful, IF it is the latest style. If you want something new or different,…read morethere's no physical product to see. We waited for service, and the sales person was good (showing us only pictures on a computer). But once the sale was made, THEY WANY NOTHING TO DO WITH YOU! Waiting for delivery, no response, call and call, no response. Really? Returned some items not used...8 days later, no credit received. Go ANYWHERE ELSE!

    Walked in and said a kind & happy comment to the person greeting us. Woman ignored our greeting…read moreand asked how they could help us (maybe we should celebrate being asked how they could help, however, the rest of the experience showed that helping us was the least of their priorities.) We told her what we were looking for and she stayed sitting, pointing to multiple areas of the showroom, while basically telling us to look all over. We were interested in a jetted bathtub, which is technical enough that some personalized service would have gone a LONG way. As we walked by ourselves, we found at least two other items we would have bought (in addition to the $2.5K+ bathtub I was ready to purchase), had someone been with us to help credential features. We walked past two other employees and NO ONE offered to help us with anything. Walked out within less than 15 minutes when this place of business could have easily made at least a $5k sale, had someone just offered to help us.

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    Ferguson Home - Faucets

    Faucets

    Ferguson Home
    Ferguson Home

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    Carroll Service - Artistic ceiling fan

    Carroll Service

    4.7(26 reviews)
    10.1 mi
    Locally owned & operated
    Certified professionals

    Called and they were available for same day service. Right away, the area(s) of concern were…read morecompleted. Suggestions were offered to update and prevent further issues. Pricing, very reasonable. They were very nice and professional. Thank you!

    Caution on using Carroll Service - what was communicated and what happened are two completely…read moredifferent things: I called Gabe Carroll on a Friday after seeing his Yelp reviews, looking for a quote on electrical work at a rental property -- we have renters moving in and wanted to make sure everything was up to code and safe. Gabe said he could come out that Monday to provide a quote, and mentioned I'd get a message from an automated system but told me to ignore it, so I did. Monday morning, one of his workers arrived before Gabe and began pulling out switches and other items before any quote had been given or fees discussed. My son was the only one home at the time. Gabe arrived shortly after to assess the work needed, then called me to walk through what he'd found and said I'd have a quote to review within a few minutes. When the quote arrived, it included a $149 service fee and a $159 diagnostic fee in addition to the repair estimate -- none of which had been mentioned to me beforehand. When I questioned this, Gabe said I had agreed to the fees via the automated message -- the same message he'd told me to ignore, and which I never opened. He sent a screenshot of a calendar entry with a checkmark as "proof" of my agreement. I had gotten quotes from other electricians at no cost, which is what I expected here too, so I could compare pricing fairly before committing to work. When I pushed back on the fees, Gabe became confrontational: he called the police (who, after speaking with him, apologized for the call and left), threatened to send my account to collections, and contacted city code enforcement about violations he'd found. I'm now working directly with the inspector on those items, which is exactly the kind of oversight I wanted a professional's help with in the first place. When I mentioned I'd be leaving a review, Gabe said he'd sue me for slander. My advice: get any fees confirmed in writing before agreeing to a "quote" visit, and consider getting quotes elsewhere -- several other local electricians will do this at no charge and not be so hostile in the interactions.

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    Carroll Service
    Carroll Service - The inside wiring of a automatic transfer switch- cool stuff!

    The inside wiring of a automatic transfer switch- cool stuff!

    Carroll Service - Tesla charging stations- one of our favorite jobs to do for our clients!

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    Tesla charging stations- one of our favorite jobs to do for our clients!

    The Jarrell Company - kitchenandbath - Updated August 2026

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