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    The Jewelry Exchange - Hackensack

    3.6 (78 reviews)
    Open 10:00 am - 6:00 pm
    Updated a few days ago

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    Reviews With Photos

    Kayla P.

    Typically I don't leave reviews however, the amazing & warm customer service shown by Imani and Ladan deserve an equally nice review ! I stopped in on a a slow, rainy weekday afternoon & the dynamic and genuine concern for my true desires between these two ladies made the typically stressful process of jewelry shopping enjoyable, like a walk in the park amongst friends. Thank you SO much ladies! I will definitely be returning & purchasing/exploring other products!

    Nelson D.

    The jewelry Exchange in Hackensack N.J. Is amazing. I purchased my wedding rings here 13-years ago and since then my wife and I were unable to wear them after a while. We went to the Jewelry Exchange and had them resized. In two hours they resized them and repaired two other gold pieces one being a family heirloom. They even replaced the missing diamond. They are a God sent. We are with the results. Please go there for your Diamond and Gold needs. The prices are very reasonable. Special shoutout to Mr. Steven the manager who attended my and I. He was kind courteous and very professional. He made us feel at home. Also to Mr. David the master craftsman jeweler who worked on our jewelry. He's the best of the best Thank you for your great amazing work.

    Wedding Band Set!
    Hector D.

    The Best Experience withe the best Customer Service ! Amazing Selection, nothing but the best ! Ask For Miguel M. Definitely coming here again !

    Upgraded engagement ring
    Maria Z.

    Thank you Jennifer and the jeweler David! My fiancé absolutely loved her upgrade engagement ring! Jennifer is the store manager and was so great assist me with this upgrade. Great customer service and awesome communication! Thank you again!

    Mighty R.

    My Fiancée and I just purchased our wedding bands for our wedding and we are thoroughly satisfied! They have superb staff and very knowledgeable. I was assisted by Miguel at the Hackensack store and he was extremely professional, knowledgeable and knew exactly what we were interested in. Miguel went above and beyond to make sure we were happy with our purchase. I strongly recommend this store to all buyers looking for jewelry and GREAT customer service. Satisfied repeat customer.

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    8 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    18 years ago

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    11 years ago

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    7 years ago

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    10 years ago

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    7 years ago

    Navid was patient, I went back 3 times to shop & he greeted me with a smile every time! Great service!

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    12 years ago

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    9 years ago

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    11 years ago

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    13 years ago

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    13 years ago

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    11 years ago

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    9 years ago

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    10 years ago

    Stopped in to shop for a pendant. Although I had something specific in mind, I found they had a very limited selection.

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    9 years ago

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    13 years ago

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    14 years ago

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    Page 2 of 2

    Ask the Community - The Jewelry Exchange - Hackensack

    Review Highlights - The Jewelry Exchange - Hackensack

    Edith and Jennifer gave us FANTASTIC service, answered all our questions and really made us feel special.

    Mentioned in 13 reviews

    Read more highlights

    Garden State Jewelers

    Garden State Jewelers

    4.8
    (17 reviews)
    $$

    Ryan made selling my gold jewelry an easy and efficient process. He explained as he tested the…read morepieces and I learned a lot. He was very pleasant to deal with.

    I just got back from here and I cannot say enough positive things about this place!…read moreFirst off, they are SUPER nice and grateful for their customers. I went in to sell my tiny wedding band from my ex. It was sitting in my drawer for 4 years and I had completely forgot about it. Super tiny with like 1/10 k of diamonds. I was expecting to get $15 and he gave me more than double! I'm so happy I didn't go to a check cashing place to pawn it. When I walked in Ryan, maybe the owner, greeted me with a smile. He was more than happy to help me and spend time explaining things even though they were closing. I told him why I was there and he immediately gave me a mini Poland Spring bottle of cold water. Immediately I was impressed. That type of hospitality is HUGE​ in my book! He weighed it while talking to me and told me how much it was worth. Of course I took the $$$. The ring was garbage to me. While he was helping me I couldn't help but notice the GORGEOUS items they had for sale. Wow, just stunning.....and the prices were right! I urge you to check this place out. I can almost guarantee you'll be impressed. Support small local businesses vs big companies who mostly care about their bottom line instead of making customers happy. I will definitely go there if I'm looking for a nice piece of jewelry.

    The Jewelry Exchange - Hackensack - jewelry - Updated June 2026

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