Hello, I've been waiting on a waitlist since 2022 for a submariner date. Should I keep waiting or…read moreshould I give up? My name is Yuya S. I filled out a card with my information on it. Still waiting for a call or a text.

Great service and very friendly staff. I have purchased several watches and they were very helpful…read morethroughout the entire process.

I have been a patron of Ben Bridge for many years.Purchased the famous Italian diving watch Panerai…read moreand some Swiss made watches with the great counsel of Penny and her team. Service here is a special treat, a unique experience of friendliness combined to professionalism. Since my son is 3 yo, he has received for every Christmas " The Ben Bridge Bear " and Penny makes sure one is always waiting for him. The store offers a great collection of jewelry and of course high-end watches including Longines, Panerai, David Yurman just to name a few. They also provide in-store repairs. You always have the impression to be welcome into the Ben Bridge family and experience and for that i thank Penny and her unwavering dedication to customer service. It is a great destination for birthdays and other important occasions.

The other day we went to Ben Bridge and we would like to thank Andrew and Jonathan for their…read moreexcellent customer service! Andrew helped me with a jewelry purchase and also with a repair, and Jonathan helped us sizing a watch. Both of them were very knowledgeable, courteous and like we stated before, they provided excellent customer service!

Outstanding service and professional care and respect by owner and Staff. Owner Alonzo has great…read morerespect for our Military Soldiers and Veterans and shows it by assisting them with care and concern.

April 2021 - Watch it! Inside freedom Crossing Fort Bliss almost next to the Pharmacy is an awards,…read morerecognition, and shadow boxes shop which for the longest time I was hesitant to visit because I had heard negative reviews about them such as they were over priced, not having orders on time or misspellings. I visited on a Tuesday, inquired about an award, gave them instructions, paid 40% of it. I was asked to come back in a week. I came back a week later, they had the award ready, it was perfect, I paid the rest of the money and everyone was happy. They also Personalized and sell ID tags. Super convenient location and reliable.

Amazing!!!!!! Would definitely recommend! He fixed my mom's wedding ring better than expected!!!…read moreFast and affordable!!

I went to a highly rated local shop and they quoted me $370 to replace the lobster clasp on my…read morechain . I was apprehensive so I searched and found LUNA DE PLATA on YELP ! Sent a message at 1030a , went to the shop by 1230am and they fixed it on the spot (20Min) and charged $25 which is more like what I was expecting ! Although the other shop was not repairing but replacing it, I'm so glad I found this GEM ! Definitely will do business

Took my watch to have the battery replaced. I called ahead to make sure they were open. Within…read morearriving, I was greeted. The store seems a little out of date with decorations. Some of the jewelry that is on display is in desperate need of cleaning. Fred changed the battery of my watch and it took less than 5 minutes. The battery also has a year warranty. I paid $7. Make sure to take cash as there's a convenience fee for using your card. Highly recommend them for battery change.

I took a silver necklace needing repair. He replaced the clasp on the necklace since it was gone,…read moreand soldered a piece that fell off a cross pendant. It was done within 24 hrs. The customer service was exceptional, and the person was courteous and professional. The place of business has a variety of jewelry to choose from. Overall, a nice local business we all need to support. I am glad I found this place.

This place is the real deal! Excellent customer service, fair prices, and fast customization. We…read morewalked in looking for wedding bands that we needed ASAP. They showed us beautiful rings and customized the fit and finishes in house so they could be ready for us the next day. NEVER EVER go to the chain stores at the mall, you will get ripped off.

July 2025 I took my two rings to Flores Jewelers on Lee Trevino. I wished I could of personally…read morethanked Mr. Flores for doing such a remarkable job on my rings. I almost thought they weren't my rings! Thank you to the ladies also for their professionalism. John R. Herrera.

Called to get a gift for a soldier that lives in that area. Theyre saying that they don't do…read moreestimates over the phone and they can't help me. Very impractical for this time and age for a simple gift. I'm deployed and can't go in myself.

Great shop! They saved my designer glasses from becoming trash! The metal connecting the eye frame…read moreand the temple frame broke. These guys where able to laser it together! So happy!

Went to 3 different stores and he was the highest paying store. Very trustworthy and knowledgeable…read moreperson. Thanks for your honesty. Will be back soon

Tim, was amazing, he got us the best price, the was very helpful and explained everything about…read moresilver and gold