Took my watch to have the battery replaced. I called ahead to make sure they were open. Within…read morearriving, I was greeted. The store seems a little out of date with decorations. Some of the jewelry that is on display is in desperate need of cleaning. Fred changed the battery of my watch and it took less than 5 minutes. The battery also has a year warranty. I paid $7. Make sure to take cash as there's a convenience fee for using your card. Highly recommend them for battery change.

I took a silver necklace needing repair. He replaced the clasp on the necklace since it was gone,…read moreand soldered a piece that fell off a cross pendant. It was done within 24 hrs. The customer service was exceptional, and the person was courteous and professional. The place of business has a variety of jewelry to choose from. Overall, a nice local business we all need to support. I am glad I found this place.

Great service and very friendly staff. I have purchased several watches and they were very helpful…read morethroughout the entire process.

I originally came to this shop, located at The Fountains, to have batteries replaced in several of…read moremy Gucci and Wittnauer watches. I had previously taken them to a local jeweler and they did not have the right tools to open the Guccis- one of my watches now has a scratched backing. Since Deutsch & Deutsch are fine watch makers, I knew they would take care of my watches. When I stepped inside the store, I was greeted by an armed guard and the staff. They carefully labeled all my timepieces and took photos of them so I would be assured I was getting the same items back when I returned (the watchmaker was not in on this day). I was impressed. I looked around the store and saw many things Santa needs to bring me- I have been a very good girl! They have watches by TAG, Rolex, Cartier, MontBlanc and Hublot, as well as an array of very nice jewelry. Tucked away in the corner is a section devoted to MontBlanc pens, cases and other items - I saw a really nice high tech notepad that transfers whatever you draw or write on it to your smartphone as it was hand drawn! Very cool! Academia says that if you are in a Masters Degree program or higher and you are writing a thesis, you should be gifted with a MontBlanc pen upon graduation. My brother got one...I did not (my father had just passed away so no one was thinking). Not to worry, I am blessed with many friends who got together and gave me a beautiful MontBlanc as a gift!!!! Yes, these beautiful pens are amazingly crafted using precious materials; they easily become something that you want more than one of. Today I purchased a second pen for myself and I cannot explain the feeling you get from having and using daily such a nice writing instrument. With daily writing comes the need for ink- I love the fine liner in Bold. It is like writing with a very fine pointed sharpie, but I bought an assortment of ink types and colors today. If you are in need of a nice gift for someone special, this is the place.

This place is the real deal! Excellent customer service, fair prices, and fast customization. We…read morewalked in looking for wedding bands that we needed ASAP. They showed us beautiful rings and customized the fit and finishes in house so they could be ready for us the next day. NEVER EVER go to the chain stores at the mall, you will get ripped off.

July 2025 I took my two rings to Flores Jewelers on Lee Trevino. I wished I could of personally…read morethanked Mr. Flores for doing such a remarkable job on my rings. I almost thought they weren't my rings! Thank you to the ladies also for their professionalism. John R. Herrera.

Repairs and resole BIRKENSTOCK Sandals & Clogs. See Javier and tell him Dan sent you.read more

19FEB2021: I just picked up my Ross panniers, which Javier had rehabbed by stitching a bungee…read morestrap/load stabilizing straps/lengthened tie-down strap. It will make a HUGE difference when Biketouring, and I absolutely went to the BEST person to make these repairs/upgrades! I am so appreciative that El Paso has such an excellent cobbler/leather/all-around heavy duty cloth handler. Of course, he gets my coveted "¡Wheel Of Approval!"

Service, selection and value are always top notch here at Jared. They have a little of everything,…read moreand will always find the right piece for the right occasion, budget, etc. I exclusively use Jared. Gifts, holidays, meaningful, sentimental, casual even, I just go to Jared period

We knew from the start that we wanted a custom ring, and even though we had purchased the center…read morediamond from another vendor, William and Reese made the entire customization process absolutely exceptional. Yes, the process took longer than we imagined--but when you're this excited for the final result, it's worth every single moment. And thanks to William and Reese's outstanding communication and customer service, we always felt taken care of. Both our engagement ring (2024) and wedding band (2025) were fully custom, and the final results blew us away! The craftsmanship, attention to detail, and overall quality were beyond anything we expected. My wife is still completely obsessed with her ring set--and honestly, so am I. William and Reese truly delivered perfection. We couldn't be happier, and we are incredibly grateful for their hard work and dedication. A huge thank you to both of them for doing such an amazing job!

Excellent service, genuine and professional! The jewelry is top tier and the hospitality is great!…read moreWouldn't go anywhere else in El Paso for traditional or custom jewelry!

Just received my beautiful anniversary ring from JC Jewelers and I'm very happy with the quality of…read moremy custom made ring. Great customer service and very knowledgeable in gemology by Jerry and staff. Thank you

I went in with dirty silver hoops with one broken clasp. Rosa not only went out of her way to be…read moreextremely communicative with service and repair process, she even went the extra mile to clean my earrings and offer additional support for future use. They look brand new and all for a incredibly generous price, I would recommend the business over any other in El Paso right now, she earned a loyal customer. :)

From the owner: Picasso Flower Shop and Jewelry is your one-stop destination for exquisite and beautiful gold and…read moresilver jewelry, expert Jewry repair , and Stunning Flower Arrangement for every occasion, wedding, Quinceñeras, Anniversaries, birthdays, graduations and more , Wheather you’re searching for the perfect gift, a timeless piece of jewelry or a beautiful floral design, our store has you covered. We specialize in engagement rings ensuring you find something truly unique and elegant . We do deliveries Visit Picasso Flower Shop and Jewelry for exceptional craftsmanship and meet our friendly staff.

My experience was so special! Every question I had was answered thoroughly and thoughtfully. I…read moreespecially want to brag on Claudia Esquivel who helped make my process a once in a lifetime experience. It is so evident that she was wanting me to have the best diamond at the best price. She was patient, scouted out diamonds for me, kept me updated with new inventory and possibilities...she is a true asset to the company! Can't recommend her and the company enough! -Campbell Anderson