We used this company and could not be happier with the service and the pricing. They were great to…read morework with and did their jobs with efficiency and concern for our belongings.

Although I didn't use Big Tuck for my move they were awesome in replying to me. They initially…read moreresponded that they were not available during my time frame, but promptly followed up the next morning to see if I still needed their service.

his company responded immediately that they couldn't do it during the timeframe I needed, and then…read moreI offered a different timeframe, and they were very, very reasonable and professional and accepted that date. If I accept them for their services, they can handle everything I need done and more than willing to help me get my project complete.

On time, fast, took care of everything. Would definitely recommend them. I would say they are well…read moreworth the cost

The movers arrived early. They were extremely professional and took great care of our furniture!…read moreThe move was complicated with several destinations which they handled perfectly. I happily recommend them to anyone! Thank you guys!

I recently moved from a rental home into a new construction, and the moving team was exceptional…read more They were careful with my belongings and the property, and worked efficiently the entire time. The quote they provided was accurate, but as a customer, it's important to be well-prepared. I opted for the move-only service, and packed everything myself, with them disassembling and reassembling the beds. I highly recommend packing as much as possible in boxes, as it helps the movers work much faster (this applies to any moving company). I felt fully prepared, and the team delivered exactly what we agreed upon. The payment process was straightforward, and they were very communicative throughout. The owner has a great and friendly team, and I will refer/hire them for any moves in the future.

I highly recommend this moving company. Their service was excellent, and reasonably priced. They…read moreworked with me to find a time that fit my needs. They showed up on time were extremely patient when we ran into snags. Once the snags were ironed out they quickly moved our things and put everything in its place.

This company is the benchmark for how all moving companies should work…read more 1. I received a quote within a day of my request, and walk through of my property. It was detailed and complete, listing all materials needed and all of the instructions for moving (what goes, what stays, packing fragile items, etc. 2. The team arrived per schedule, on time and ready. They worked quickly and professionally, and I found them friendly and I observed them taking extra care of my goods as they were loaded on the van. 3. Unloading was quick, and I found them both responsive to my directions for where things needed to wind up, and in fact they created a storage scheme that allowed me to access my kitchen stuff (for instance) without a lot of shuffling and relocating boxes. It was thoughtful and considerate, something I had not even thought about when planning the move. BBG&T were great. They worked fast, were both professional and friendly, and make our move a smooth and trouble-free event. I am very satisfied, and would gladly recommend them without any hesitation.

All My Sons replied within moments of my online submission for help through Yelp. I received a…read morephone call, Yelp messages, and text. Although I didn't use their service every one I communicated with ( Julia, Carlo, and Mike) were friendly, informative, and courteous. I'm waiting for my deposit refund and confirmation email, but strongly believe I'll receive it in the 3-5 days discussed.

Bait and switch pricing. A 1/4 mile away. 5 hours charged, around 800.00. The same move across…read moretown ran me 500. I also had to help move or it would have been longer. Reassembled most all my furniture Review to be updated. To note: the workers are hard working, but their professional pace and prioritizing from an hourly standpoint are below everyone else in Richmond

Was charged over $6000 for a cross country move, which is reasonable, however, when you figure in…read moreextra expenses....and time off work due to their lack of communication.....it may not be a good value. We were to receive our container yesterday (7/29/23). I called in the morning to get an estimate of the time. Spent ~45 min on hold finally got someone on the phone who informed me container will arrive between 3pm-7pm. The driver will call 1 hour before. I hired 2 gentlemen to help (as we are 2 women, and I am almost 60 with back issues). It was getting to be 6:30, and no call. I attempted to call PackRat again numerous times, but was placed on the que each time. No call back. I finally checked my account on the website and saw the delivery date was changed to 7/30/23. No call, no email informing me. Tried calling again, placed on the que again for 2 hours. I called again but this time pressed buttons as a new customer and sure enough they picked up after 2 minutes on the que. The man Mitch who answered, stated there was not much he could do as he is not authorized in that department, but did obtain all our info and sent a message to several departments alerting them to the issue. He was receptive to our situation and finally got a call this morning from PackRat as a result of his email. Manuel, a supervisor, called to inform me the container was rescheduled to today.(this call was a response to Mitch's email) He stated there was nothing he could do about communication as that was the facility...(which is part of PackRat) not PackRat. I pointed out the fact that the facility is part of PackRat and I should have been contacted. Stating there was nothing PackRat could have done is simply Not True. Communication goes a long way and we would of avoided all the frustration and extra expenses on my part. On top of this, I was being charged $25 due to a change in pick up for the container. Initially scheduled drop off 7/29/23, and pick up 7/31/23. Mitch did change the date, as the container gets here today (7/30/23) at 6 or 7 pm, then PackRat wants to pick it up at 6am the next day. Mitch changed it to 8/5/23 pick up (thank you!). For all this, we still do not have our belongings...."scheduled" today ....8am to 10 pm delivery (currently noonish). Manuel stated he would remove some $ off of fuel charge, which doesn't even cover the cost of our movers. He then suggested I just reschedule them for Monday....(so take time off work, and try to schedule movers...as my workers had to go to their regular job) PackRat prides themselves on good customer service......no where close to anything good, when they could not even communicate a change in schedule. They pick up the phone to take in more customers and charge them, but existing customers are ignored over and over again.

I'd like to comment on a 1800PackRat job that I observed at my neighbor's house. My neighbor…read moreEnglish Knowles had 1800packrats move her furniture from California to Virginia. When the container arrived, the lift broke when they were unloading it, leaving it hanging in midair for 3 days. I witnessed this. Please see picture that I took. When they finally sent a mechanic and got the container on the ground (NOT GENTLY), several pieces of furniture were damaged. 1. The company will not honor the 50K insurance policy that they sold my neighbor. 2. They are not able to produce the insurance policy, even though she was billed for it. 3. No one is available to discuss. I am moving soon and will be using PODS. You should too. This company is not reputable and uses fraudulent business practices.

Moving nightmare! Movers packed strange mixtures of boxes, no labels and a lot of damage. We were…read morefeeling overwhelmed and very frustrated, until we contacted and met with Sarah. From the very first phone call, to an in house meeting, we began to calm down and feel finally on the right path. Sarah is knowledgeable, very experienced, has the contacts and down to earth! She suggested possible plans of attack and we came up with a plan. Follow up comments will come as we progress. Stay tuned........

I would definitely use Sara if you need help organizing your life. This was a great experience…read more And even having this one area decluttered makes me feel better.

I appreciated the constant communication from Corey. Though we had to reschedule, he kept me up to…read moredate and gave me another reasonable date that worked for both of us the following week. It was a small job but he and his team showed up, took care of it quickly and this was a day the temp was 98 degrees. Even when the job before mine ran over, he told me with some notice and got to me as quickly as he could. For what I needed, their price point was very reasonable also. Thanks Corey!

Fast and efficient team. Appreciated the quick response from Tamarius and accurate flat rate quote…read moreprovided.

These guys bailed me out of a jam by sending someone to help me load my rented truck the next day…read more SO grateful to Sam, who was equivalent to 3 normal movers! For what would have been a 4.5 hours for my friend and me, with Sam's hustle and load placement expertise, we got the whole thing done in an hour and 20 minutes! And that truck was packed WELL, better than I could have done. Highly recommend you enlist the help of these guys next time you move, it's well worth the cost.

This is the second time we have used Rent The Help and were not disappointed. Both Nathan and Kevin…read morewere professional and courteous. It was a difficult move going up three flights of stairs but those two with their "can do" attitude got the job done within the allotted time that was quoted. I would DEFINITELY recommend Rent The Help time and time again. Thank you!

These guys were terrific! Speedy, efficient, careful with my stuff. Great communication, and on…read moretop of all that, reasonably priced for the excellent service.

First time working with movers and we were nervous about making our selection. I found out about…read moremoxie movers from a Facebook group where many recommended them . The booking process was simple and straightforward, movers arrived earlier than scheduled but it was okay with us they just had to wait on us to get home . They did a wonderful job loading our UPACK trailer in about 4 hours . Thank you Moxie Movers