1. The Verity Partners Group

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Saint Charles, MO

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The Verity Partners Group

5.0 (1 review)
Closed • Closed
Updated 1 month ago

Services - The Verity Partners Group

Carpet cleaning

Commercial deep cleaning

Commercial move-in or move-out cleaning

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They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

Zerorez - St. Louis

Zerorez - St. Louis

2.9
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I was extremely pleased with the service that I received from Zerorez…read more The booking of my appointment on their website was extremely easy. Then confirming and further communications via text messaging was also very smooth. I had no human contact or interchange, until my technician arrived. Typically this would have bothered me, but it worked and everything was done well. My technician called before his arrival to alert me that he was on his way. When I scheduled my appointment, it was for the window of 12 PM - 3 PM. Shawn L was arrived at the beginning of the appointment window and was done and gone by 1:30 PM. When he arrived, I walked him through the rooms I needed done and pointed out the problem areas. I needed their "pet treatment". I tried to do a dog rescue and it did not work out, so I had areas that needed some extra care. I was totally impressed when he was finished cleaning the problem areas. There was stains left and the odor had vanished. Even a couple days later, the odor was still absent. The living room which had no problem areas, looked as good as the day it was originally laid. It was nice to see that they had and used protective coverings for the corners in my home. Zerorez really cares about your home and do their best to protect it. Shawn L., was super professional and polite. His politeness reminded me of the boys on, Leave It To Beaver. It was a politeness that you just don't see anymore and it was pleasing to see. If you've got dirty carpets, I'd recommend that you use, Zerorez. Happy Cleaning!

This makes the second time we've had ZeroRez out to clean our carpets. Both times the carpets…read morelooked and felt almost new! We have them on a six month schedule. The technicians are very knowledgeable, so helpful and super friendly! They were both on time and were very efficient. Right now they clean the two bedrooms upstairs, and two flights of stairs. The technicians wore uniforms and the company logo was clearly visible. We're gonna continue our service with them and may have them clean the grout in the tile floors. It seems that there's always some kind of deal or promotion going on for most budgets.

The Verity Partners Group - carpet_cleaning - Updated July 2026

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