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    The Kitchen & Bath Co

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    5 months ago

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    Taylor Made Cabinets - Master Craftsman Robert Taylor Specializes in Building Designer Kitchen Cabinetry for over 30yrs. Find out what else sets him apart!

    Taylor Made Cabinets

    (2 reviews)

    $$$

    We were in the market for a media center to house my stereo and cable equipment below a large…read moreflatscreen TV in the family room. We shopped the chain and specialty furniture stores and didn't find anything that had the quality of wood, workmanship or interesting style that we wanted. We looked into custom cabinetry and after reviewing several companies went with TaylorMade because of the quality of their customer samples. Bob and Angie worked with us to design the piece, providing 3-D renderings to confirm the "look and feel". No aspect was too small to be considered, from the interior clearances to the exterior details such as fluting, raised panel thickness, router styles or ventilation slots. We came up with a stained cherry design with center speaker shelf, protruding media area with smoked glass doors, and self-closing storage doors and drawers. Bob Taylor is a true craftsman, and his team make exceptional pieces. The workmanship is outstanding, truly flawless construction and finish. We couldn't be more pleased with Bob and company's work and recommend them highly to anyone looking for fine quality cabinetry.

    Angie and Bob put together for us our dream black walnut kitchen. We hired them after reviewing and…read morevisiting a number of cabinet makers. They created and delivered a piece of art. We ended up expanding our order with them for bathroom vanities and other items around the house. They were very responsive to our emails and phone calls and stood behind their product when we called them back to make some door and drawer adjustments.

    Valley Home Improvement

    Valley Home Improvement

    (6 reviews)

    Valley Home Improvement has completed three projects at our home - transforming a concrete basement…read moreinto a bright, spacious child play area; replacing the ugliest deck and patio in Florence MA; and just now - taking our ancient primary bathroom to the bones and creating the bathroom of our dreams. For each project, VHI has provided timely service, helpful design suggestions, and precise installation with quality materials. Thank you Steve Silverman and Valley Home Improvement. See project photos below.

    I would definitely NOT recommend- please look at other Google reviews, as some are similar to my…read moreexperience. Here is a timeline of why I would AVOID this business (most recent clarification re: their higjly inaccurate Houzz website response): *Am extremely dismayed that Steve Silverman has posted on the Houzz website that it was "another Steve" that we had dealt with, hence the lack of professionalism. Nope,, we definitely, 100% dealt w/ Mr. Silverman, he even gave us hos business card after the one visit we had with him on 9/18/2017 (which he claims was never in their system). Speaks volumes that they have to make up an excuse to explain being ghosted, after multiple promises of a followup. Please do your research and consider other more trustworthy and upfront businesses before going to VHI. Very SHADY & UNTRUSTWORTHY. I shall cooy/paste their Houzz reply. *Houzz Reply from VHI*- " Hi there - I sincerely apologize we weren't able to connect with you. I believe the Steve you met with (another Steve, we have 3) is no longer with the company - which is why you haven't heard back. We double checked the system, and no information was added from Sept 18th forward." *Original Google Review* Met w/ Steve on Sept. 18th for a condo reno project. We explained how we waited years to finally be able to start, and we discussed our budget, etc. Never heard back from Steve, weeks, then months after oir initial meeting. I touched base a few times, always in a pleasant manner, to inquire if an intial estimate/timeline could be discussed. Steve had one excuse after another-the most recent (recent being about a month ago) that he was going to a trade show, and would have the info within a week. I still haven't received a phone call. I completely understand things get hectic, and my husbamd and I are extremely patient, friendly, and flexible. However, to completelty blow off a client, is unacceptable and frankly, rude. My rating=Proceed With Caution!

    Bonsai Builders - Kitchen

    Bonsai Builders

    (7 reviews)

    We highly recommend Bonsai builders. They consistently provided us excellent service. They…read moreshowed up when they said they would come and stayed until the job was done. They were respectful of our time and property. One little thing that stood out was the organization of their trucks; they were very well equipped every tool had a place. They cleaned up the site every day and clearly communicated next steps. A class act

    Our prior contractor was too busy for the work that needed to be done which led me to find Bonsai…read moreBuilders...a blessing in disguise, if you ask me! Our front porch was in need of some major updating (a lot of rotting wood, railings were wobbly, pillar trim and paint coming off, etc). They were able to squeeze us in their busy schedule which I totally appreciate. Jason was very honest with what work needed to be done as I initially only asked for new railings. I didn't want to wait until the rotting wood got worse so I agreed and trusted his professional opinion. Thank goodness I did because there was a little more damage from water and ants that he found which I didn't want to deal with down the road. He used pvc to wrap the base of the pillars (which looks so much better and well proportioned) and replaced all our risers and kick board with pvc too. I am all for low maintenance so I'm glad I don't have to worry about rotting wood again! He even replaced our electrical outlet to a more low profile one. Jason is a perfectionist...very detail-oriented and meticulous, he kept pointing things out that I would never have noticed and fixed the issue promptly. He and his worker were respectful of the property, cleaned up after themselves, and were on time. I can't forget about Kristin (Jason's wife and company manager) who was very communicative in regards to scheduling, estimates, etc. She was very responsive and got back to me quickly whenever I had a question (a rare trait these days!). Overall, I would definitely recommend Bonsai Builders and look forward to hiring them again in the future. I've already received so many compliments online. Even my neighbor stopped to say how beautiful it came out as she was driving away. Hire them, you won't regret it!!

    Express Kitchens - Go to expresskitchen.net for more information

    Express Kitchens

    (10 reviews)

    My husband and I are completely satisfied with our new kitchen. A year ago we bought a house and…read moredecided to completely renovate the kitchen because the house is very old and was in need of a little upgrade. We went to Express Kitchen in West Springfield and Darlene took care of us. We gave her the dimensions of our kitchen and what she envisioned for our kitchen was something truly special. She advised us to knock down a small wall in order to expand our countertop space and allowed us to put in a larger refrigerator, which was one of the best ideas she suggested for us. She also added in a wine rack I'm obsessed with. We also use that counter space as our alcohol bar, convienently below the wine rack. Darlene created a layout of our kitchen on her computer and once we all agreed upon the layout, Kyle & I picked out our cabinets, granite, hardware and other items for the kitchen. Darlene spent so much time creating our dream kitchen for us and we are so thankful. Our kitchen came out better than I ever could have hoped and we are both very attached to it. I've never had so much space to cook & bake before. My husband and I actually enjoy cooking together because there is so much space we don't ever get in each other's way. We know we will continue to enjoy our kitchen for years to come. Anytime someone comes to our house they always compliment our kitchen and express how big, open and bright it is. We cannot thank Darlene enough for all of the hard hours of work she put in creating, designing and finalizing our kitchen. And we have recommended her to anyone looking to renovate their kitchen. Please see the attached photos to see how great it came out!

    Greg was our salesman and was the WORST salesman we have ever encountered we had been there once ir…read moretwice before we decided to order our granite counter tops from them we had home depot do most of our kitchen EK beat the price on the counter tops. So we had spent 1.5 hrs on msi (granite wholesaler site) picking out our slab like July 12th we paid, 3.5 weeks we call cause we haven't heard anything from them Greg says he doesn't know anything about it and makes an apointment to refresh his memory. So a week later we go back in and sit down and ge proceeds to tell us that we really didn't pick anything out and we have to re choose a slab and Boston MSI doesn't have a polished slab we want but there's one in NJ... and he proceeds to tell us we have to drive to Elizabeth nj to pick out a slab and say "oh that's a pisser" sucks to be you. We both are upset.. he then proceeds to tell us he doesn't need our shit and said ill refund your money it doesn't matter to me.. We said fine and walked out and went to home depot and purchased the granite counter tops..

    The Kitchen & Bath Co - cabinetry - Updated June 2026

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