Been working with Winnie for a while now...She's the best! Listens to your needs and offers suggestions without ever being too pushy. Love Laser Image and the entire staff! read more

Very nice place with professional staff, always have a good experience here. I love their "no pressure" ethic and they don't push other services on you. read more

I really recommend Winnie to take care of you at "The Laser Image" she's extremely professional and at the same time very personal and friendly. She corrected a problem that was created by another company regarding Botox. I'm so grateful for her talent and attention to detail. Thank you Winnie I appreciate you. Ashten. read more

I've gone twice to Winnie for Juveau. She is so great - really works to perfect the treatment for the individual patient.

Firstly, I just want to start off by saying I have never written a negative review before, for any business. But with what happened to me I can't stay quiet, I need to warn others. I was a loyal customer here for years & after my last treatment I was able to see their true nature and intent. That they do not care about the results and well-being of their customers. Instead, this business is profit driven and money motivated, they do not care about your outcome. I say this because I would hate for another person to go through the sadness and the trauma I went through and am still currently dealing with a year later. So Please be careful when you make the decision to invest your time, money, and face/body here. Here's my story: I originally had great skin, but wanted to be proactive about the aging process. So I did my research and consulted with them. They recommended Morpheus 8. The treatment was supposed to help stimulate collagen to reduce fine lines, tighten the skin, and be a preventive treatment for aging skin. Instead I got burns and tiny bumps that lasted for months and was left with fat loss & hyperpigmentation all over my face. Within one year, I saw that my face had aged 5 years. The treatment itself was excruciating and was brutally painful with what seemed to be no end. I have a high tolerance for pain, but this was way too much to handle. I asked them to stop, but they refused and told me to "just hang on". With all the research I had done beforehand, this was nothing like I was expecting. Deep down I knew something wasn't right. Later on I came to find out that the nurse who did my treatment went very aggressive on me. Her reason was so I don't have to do more than one treatment. Essentially packing in the 3 recommended treatments into 1. I was shocked. When I went home my face was so swollen my child did not even recognize me. I tried not to panic but I had burns and bruises everywhere and looked disfigured. When I contacted them, John convinced me that my issues were caused by an "allergic reaction" to the numbing cream used for the treatment. They then had me purchase an expensive cream on top to "help" with the "reaction". However, I decided to trust them and I believed them for a while because they were so friendly about everything and downplayed the situation. It took me up to 6 weeks to heal. I had to cancel all my plans and stayed in because I was so insecure. I can't even begin to explain the grief and despair I felt. I felt hopeless and fell into a depression. I tried to be optimistic and hoped to see positive results after my horrible recovery, not knowing how much worse it was going to get. I slowly began to notice my face drastically age over the next few months and then after a year I could barely recognize myself. It was horrific. Fat loss to my cheeks where you need the volume, I didn't have jowls before but I developed them after, and I now have brown marks all over my face where they did the treatment. Have they helped or guided me since...? Sadly, No. When I asked for a reimbursement for the treatment for all the needless pain and damage done to my skin and face. He said NO. Fast forward to today after months of research and getting second opinions I now know that the Morpheus 8 treatment was performed incorrectly. I have attached my records here along with the Morpheus 8 website's settings for each body area to show the full extent of what was done. The settings used on my face were extremely high and I now know without a doubt both machine and procedure was done and performed incorrectly. The settings were not within the recommended parameters set by the company. This explains the amount of pain I was in and my overall outcome. I have spent thousands to try to correct this and still have a ways to go. I'm finally being proactive about getting my life back. John knows exactly what was done and what he's doing by trying to shift the blame on an "allergic reaction" to their numbing cream when you can clearly see based on my medical chart the treatment was done completely wrong. They messed up and it ruined my face and cost me thousands. They should be ashamed to call themselves a Medical Spa or Medical anything in that regard when clearly this place is a straight up butcher shop. I attached my before and after photos, & my recovery photos from after the treatment. Sharing these photos was really hard for me to do and is not something I would ever be fully comfortable with but I have to warn others so they don't go through the nightmare I had to go through and am still dealing with today. read more

See all

I am truly grateful I found this place! The customer service is the best! They are always on time with appointments and just a pleasant experience! read more

I have been going here for years for all of my skin care needs! The staff are so professional and take great care of you! highly recommend!

I've been a customer there for years, and they take such good care of me. Its very friendly customer service, and I've become friends with everyone there over the years. One gets a the sense they actually CARE about you as a person... and that's definitely one of the reasons that keeps me going back. read more

I have been a customer of Laser Image in Redondo Beach for over 15 years. They are professional, current on products and services and truly care for their patients. Every visit is a good experience and the personnel is professional and caring. My nurse Winnie has always been kind and truly is concerned about my well being. My advise is to always call Laser Image first when considering appearance and self improvement, they are the best. read more

They have amazing services and there prices are great! I would recommend them to anyone. Christina. C

I've been going to Laser Image for over 15 years. I love the staff. Always friendly, attentive and will give you solid advice. They won't recommend any treatment you don't need. There are places around that will recommend treatment just to make the sale. Laser Image is not. I highly recommend this place and highly recommend Winnie. She's the best! read more

This is a great place to get services! The front desk is very helpful, kind, and the nurses are knowledgeable. I would highly recommend and will be returning for more! read more

appointment was easy and effortless, danielle is a great nurse who took her time with me and made me feel comfortable. took advantage of the happy hour deal they have. parking spot by the alley was a huge time saver. read more

Great team, very thorough and friendly! Always on time and very efficient! I'd recommend The Laser Image to any of my friends and family!

All I can say is this is the best place ever. I've moved and still drive the 30 minutes to get there. No where is better. Only place I trust. read more

They are very patient and kind! Excellent service and prices! I am recommending this business to everybody. read more

Both Briana and Winnie are advocates for my health. Their care is personal and they are rooting for me!

I have been going to Laser Image for over 5 years three to four times per year. The staff is professional, thorough and the treatments have gone smoothly. There are follow up calls/texts to see how everything went. I would definitely recommend to a dear friend or a patient of mine. Dr. Denise read more

In a world of competition, these guys are the best Prompt, personal, warm, professional and above all honest and competent There truly is no need to look elsewhere read more

The Botox Happy Hours are great and Winnie is absolutely the best! Super nice staff + location.

Wonderful service. Very helpful with follow up CO2 Laser to face, neck and chest. Was able to text John at ant time with questions and concerns. read more

I've been going to Laser Image for over 20 years and what I love about this boutique medical spa is that it's clean, honest and fair. I can always count on the aestheticians to be honest about the services and what I need to do for my skin or body. John, the owner will be direct about what he thinks is good or bad about industry trends. read more

I had the pleasure of seeing the team this week for a ReFirme treatment. The experience from start to finish was so pleasant and professional. All my questions were answered and my treatment was tailored to my concerns. This is my new go to for future treatments!!! I'm actually looking forward to scheduling for next month. Thank you to all for a wonderful and effective visit. read more

I would recommend this center because they are professional and knowledgeable about their products, plus they are very friendly and positive. The staff have always made me feel comfortable. read more

The staff were friendly and knowledgable. I was in and out quickly and I will be back!

Laser Image always makes my trip worth it. John always takes his time with me booking my appointments and is very patient and kind. Winnie makes me feel like she wants the best for my face. She is the best with a wide source of knowledge in all the products. She is also up to date with all the new products as well. read more

this is my second review post treatment. After all my extensive research which indicated which treatment I should do, I happened to be someone who had a reaction to a treatment. But my review is based on the professionalism of the staff and the incredible response to my situation. I have read horror stories of people who had a reaction and the business showed them the consent form which removes responsibility from the business and says bye bye. THAT IS NOT this company. They have been bending backwards for me 1) validating my issue 2) got the doctor to meet with me 3) identified a solution option and have been providing treatment to help rectify the issue. They have not once nickled or dimed me and I feel everyone there from the Dr to the manager to the staff are in my corner to support me. I think a business and the owner shows their real character ( and confidence) in how they address challenges. I am so glad I chose Laser Image because had I gone somewhere else, I would have had the same reaction and I would not be in the same resolution phase. I know it. Thank you Laser Image. read more

Always so friendly and helpful and never fail to make me look a little extra great!! Love the team and very happy to have found them!

I always feel so warmly welcomed! And I have full confidence in the estheticians, would never go anywhere else now! Always been doing Botox but this time I decided to try jeauvea, excited for the turnout. read more

Literally the BEST! I drive from Venice to Redondo just to see Winnie! She is so sweet, honest, and I trust her fully sticking needles in my face! I always feel special when I arrive and always feel fabulous when I leave. The office is adorable and extremely clean. I have been coming here since 2017! And I won't stop!!! Winnie and John are absolutely amazing!! Thank you all for everything! read more

I wouldn't go anywhere else! Nurse Winnie is the best I trust her implicitly with my treatments. Consults by Johnny and Charlotta are fantastic as well. Tell them what your concerns are. They will only recommend what you want! 5 stars! read more

I went into Laser Image Co today, I had a service done by Caroline and she was great. Super friendly and professional. At this point everything was perfect until I went to pay and they were charging me $150 more than what i was quoted twice on the phone. I was annoyed at this point and the gal at the front apologized and said there isn't anything she can do. I asked if she could call the owner and explain the situation. She was kind to do so. The person on the other end said they would give me $75 off which still wasn't what it was quoted by phone. FYI: the prices are not online and you must call to get pricing. So if they make a mistake it's your own fault according to the owner John. Anyway at this point I paid the additional $75 and asked for a phone call by John (also the lady who worked there even hugged me and apologized for what happened) Hugs!, that's a pretty nice gesture. Within 30min I received a phone call from the owner John and this is where it got really frustrating. John told me there was no possible way that anyone would quoted the wrong price, he said i was lying, he said I yelled at his staff for 15min, and that I threatened them. He told me 3 times that I "threatened" his employees and when I brought up how nice the ladies were to me and i even got a hug.... How does that even make sense that i would be "yelling" at them. Lastly, don't forget he called me a liar and told me Kadija never quoted me the wrong price (twice). The ladies who worked there were definitely doing such a good job trying to fix the situation but JOHN was absolutely disgusting. How could I ever go back here or refer any friends or family. This is not the way to run a business. Does Laser image company not post the price online on purpose so we call and you quote us wrong to switch and bait people after the service is done and it's time to pay? The person providing my procedure agreed how great of a price it was when i told her what brought me in, why didn't she correct me on the $450 price while i was sitting in the chair? read more

I have been going here for years. Love the automated booking. They are always on time. And they always listen and adjust to my needs.

I have been visiting Laser Image for almost ten years. I have seen a few different nurses specialized in lip injection but I have recently discovered nurse Adriana who is just gifted. I naturally have no volume in my lips. She has done an incredible job building volume over time without making them look overly done or too fake. I have received so many compliments from friends who have known me to do this procedure for years. Did I mention that as sensitive and painful as this area can be, I truly can barely feel pain. read more

I've been to a handle of places for wrinkle relaxers and truly have never had a better experience than I have here! They listen to your needs, they ask questions on where you feel you need adjustments, and they give you honesty and transparency. Everyone is so welcoming and I can not recommend this place enough! read more

Love Laser image, very sweet and professional staff and great prices. Love nurse Winnie and happy hour day is my favorite!

Was a customer for over 5 years - spent upwards of 8k.. I came in and got a standard Botox treatment. The nurse doubled my amount, and assumed I knew how many units I get, which I don't. I trusted them to communicate with me. I left with over double the amount 750$. I politely called the owner John, whom I know and have been friendly with, he wouldn't listen to my concerns, offered no suggestions in fact he talked over me and then proceeded to hang up on me. Unprofessional and rude. I guess this is how a loyal customer is treated. Many nurses later told me management, namely John is very unprofessional and a nightmare to work for. I absolutely would not recommend this place. Poor management and no customer service. read more

Professional, courteous, friendly, thorough and on time.

This medspa is amazing!! Adriana and Nar are really knowledgeable nurses. Jeuveau was the toxin I opted for. Great results!! My forehead lines are so smooth. Highly recommend this place. Tip: come in for their Jeuveau happy hour read more

Thanks to Caitlin and Erica I always leave here happy - with the best results!!! I fully trust them. They are honest, informative and promote amazing products! I love this place and always look forward to my appointments. Ps If you're looking for a cosmetic/medical spa, def check this place out! Great deals, friendly staff and the best results! read more