The end result of my eyebrow threading and tinting service was good. The color is a brown that…read morecomplements my skin tone/natural eyebrow color and the threading did a good job of shaping directly around my brows. Amber was pleasant and conversational during the quick 45 min or so service. I must mention however that this was our third time scheduling in order to get this done. The original appointment was canceled a few hours before its time on a Saturday due to Amber having a flat tire. No problem. We rescheduled for the next day- Sunday at 9am. I moved some things around and went to the closed shop at 9am on Sunday and no one showed up. I politely texted and called once but got zero answer at all the entire day as to this no show. I politely called the next day, Monday, and although there was no apology or explanation for her no show at the appointment, we arranged for the appointment to be Wednesday afternoon. I showed up at the time we agreed upon and the service went without a hitch. It was $30 for the deposit and $45 for the rest of the service totaling $75 without tip. No physical cards accepted but all of the electronic payment forms are accepted. Other than the scheduling issues, I am happy with the service. I wasn't told not to wear anything like sunscreen beforehand and only told during the service that I should not have as it reduces the ability of the tint to stick to the hair, so I think moving forward some pre-instructions as well as aftercare instructions would be nice to provide to clients. Overall, good technique but some improvements can be made regarding professionalism.

My first appointment with Jazmine at Cilia left my brows looking like a million bucks. And yet, I…read morecannot recommend this salon. I had to cancel the night before my second appointment because I had been exposed to Covid by my fiancé; we'd been together all weekend and the entire day of the positive test. I reached out to reschedule as soon as we saw the test results. Amber was unconcerned and wrote that I could move my appointment if I was okay with losing my deposit--I might as well have been a no-show. Still, even with her lack of accommodation, I wouldn't risk the health of the aesthetician and the clients after me just to keep my deposit. That's dangerous and unethical. I'm concerned about their lack of protocol when it comes to Covid, especially with the new variants. Amber's blasé tone was as striking as her unwillingness to accommodate a client who reached out with health and safety concerns; it also raises red flags about their hygiene standards and sanitation. I'm appalled and grossed out. Not only did they forego the remainder of my fee because I'm now unwilling to reschedule knowing how dismissively they handle health concerns, they've also lost me as a client and gained a poor review for their lack of hygiene protocols. *Update* A day after I posted this review, Amber contacted me to refund my deposit. I sincerely appreciate this gesture and added a star to my review because of it. Still, their lack of Covid safety protocols and the fact that this was even an issue to begin with still gives me pause. The safety and wellbeing of clients and staff is paramount and, sadly, I don't see it reflected in their business practice. Thank goodness that I had the sense not to keep my appointment, as I tested positive for Covid this afternoon.

Faux Real offers lash and brow services in a very clean and professional environment…read more Wendy did an amazing job doing a combo nano shadowing and hair stroke blading on my eye brows last year. Before I booked we had a video consultation and she answered all of my questions and gave me a ton of information to read about what to expect during and after the treatment. It made me really comfortable and excited to make this investment. After the service, she had a kit with products and instructions on what to do and expect for about 2 weeks following. I booked a touch up at about the 1 year mark because it's generally recommended. However, once I got there, she took a look and informed me that I didn't need a touch up, but just a brow wax. I really appreciated this level of honesty and integrity as a business owner. There is a huge price difference between any permanent makeup procedure and a simple wax so she didn't make as much as she would have expected today. However her commitment to doing what's best for me as a client and my skin really made me feel good. I don't really do any lash services but would definitely patron Faux Real if I should in the future. Also, my eye brows look incredible! She is very knowledgeable and friendly. The space is clean and welcoming. I appreciate the ease of scheduling online and even paying the deposit when I book. All scheduling and payment is through the Vagaro app, which I appreciate because you can link a credit card there and not have to go through any weird cash app or Zelle situation at the completion of your service. I would recommend Faux Real to anyone looking for knowledgeable permanent makeup solutions and lash services.

I came from another lash girl who had put on way too long of lashes for volumes and they were…read moredamaging my natural lash. I needed a fill and the lash place I had found cancelled an hour before my appointment, and I was leaving on vacation in 2 days. Gina got me in AFTER HOURS no problem and made me feel very at home! She was very informative about what was going on with my lashes and knowledgable about what was causing all of my issues! Will definitely be sticking with her! If you want someone with EXPERIENCE please see her! Also, I have sensitive skin and the rash you see below my eyes is from my own do-ing, nothing to do with her services! (in photos)

I've been going here for a few months. I always get a gel manicure and gel pedicure. I always…read moreschedule my appointment with Don because he does a great job. During my pedicure today I asked him to please polish to the cuticle because my last visit it wasn't all the way to the cuticle. He did a good job. So when it was time for him to do my manicure, I asked him to please get all the way to the cuticle. He then says to me if I don't like his service I can always see someone else. I personally did not think I was asking too much seeing that I pay well over $100 each time I go. If you don't go all the way to the cuticle the nails don't look fresh. Being said I am looking for another salon.

I received a TERRIBLE mani/pedi at this nail salon. The owner, Bernard, was also very rude and…read morecondescending when he finally returned my calls & email, 4 days later after multiple attempts to contact him. I went to this salon because they had availability to accommodate both my husband and I for manis & pedis and because we wanted to support a black-owned business. However, there were several issues with my service, beginning with my tech starting mine late. My husband's technician started his services on time, but my tech started about 20 minutes late. My husband and I sat next to each other for about 10-15 minutes during our services. His mani & pedi were finished before my pedicure was even finished, so we were not able to receive our services together, even though I specifically requested this. I see from other reviews that this shop has issues with timeliness. The Gold package is supposed to include a foot and hand massage, and I did not receive any massage whatsoever. My tech dropped some oil on my cuticles at the end of my service, and left me to rub it in myself. The nail polish application was horrible for both the mani & pedi. There are streaks and lines on every nail, and you can see lines from the different coats. Also, the polish does not extend down to the base of my nail, as it should. When I showed this to others, they were shocked when I told them this was done by a professional. I was overcharged for the service. I texted and emailed a screenshot of what I should have been charged based on my online booking, but I was overcharged by about $8. When I requested a refund for my mani/pedi & for the amount that I was overcharged (I requested a refund for just my own, not my husband's services), Bernard accused me of just wanting to get things for free. Two things I do want to mention to be fair in my review: My husband's nail tech did a good job on his mani/pedi and was timely. Dominique, the manager, was professional when I spoke to her and apologized for my experience. She offered me to come back in to have the services redone, but: 1.) I already had so much of my time wasted at this salon; 2.) I already had my nails done at a different salon; and 3.) I will never go back to this salon after the way Bernard treated me, talked to me, and accused me of just wanting to get something for free. So, I would not recommend this salon. The owner doesn't understand what customer service is, as was evidenced by his rude, condescending behavior, raising his voice to me, and talking over me several times when we spoke on the phone. Bernard stands behind the services his technician provided, even though the quality was extremely poor, and the overall experience at his nail salon was lacking.

A Masterclass in Unprofessionalism Disguised as Beauty Service…read more It is rare that I feel compelled to leave a review, but my recent experience, or rather, a relative of mine's experience, Gina Rogers, warrants both documentation and warning. Back in December, a thoughtful Christmas gift was arranged: a fully prepaid microblading session was purchased for my relative. A kind and generous gesture, one would think -- but what ensued over the following months was a symphony of disorganization, dismissiveness, and outright disrespect. Despite the service being paid for in full months ago, my relative was strung along by the technician's forgetfulness and lack of communication. The original plan, for the technician to perform the service while visiting my relative's city, was evidently forgotten. When another relative of mine reached out again, trying to salvage the situation, arrangements were made for my relative to visit the technician's studio instead. What followed was nothing short of baffling. Upon arrival, my relative was met not with warmth or professionalism, but suspicion, as if she were attempting to scam a service that had already been compensated four months prior. The technician, seemingly unaware (or unbothered) that the payment had long since cleared, treated my relative with thinly veiled irritation, as though doing her a favor rather than honoring a paid appointment. The atmosphere did not improve. Throughout the session, my relative was openly mocked for her natural reactions that she simply cannot control. One might expect a beauty professional to show empathy, patience, or at the very least, basic decorum. Instead, my relative was treated as though her humanity were an inconvenience. There is a word for this type of experience: unacceptable. To dismiss a paying client's needs, mocked by something they can't control, and fumble something as fundamental as honoring a prepaid service is not just bad business -- it's disrespectful. Aesthetic skill can only carry a practitioner so far. Without kindness, without professionalism, and without accountability, what remains is a hollow practice. I would strongly urge others to seek their services elsewhere, from someone who values not just their craft, but the dignity of the people who walk through their doors.

I called at 10:35 and was given a 12:30 appointment. I also texted photos of my lashes from above…read moreand below. Apparently, the pictures were never looked at because when I arrived, Gina Rogers thought that it was a good idea to critique the work of the previous lash tech and make faces. I attempted several times to get a word in edgewise, but Gina Rogers decided that her time was better spent over-talking me and explaining that, "her" lashes were natural and that she didn't even have lashes the length that I was wearing, and what type of lashes did the previous tech use and that my lashes weren't extensions, but individuals, blah, blah, blah. I get it, Gina Rogers prefers to create a specific, limited, defined look. However, if that is the case, this is similar to a hairstylist that will only create 1 certain hairstyle. In any case, truth in advertising is key. Make it clear to all comers that they must have virgin lashes, (Oh, because she, "doesn't like to work behind others...") AND post a photo on your social media with a disclaimer that you will ONLY create THAT look. Problem solved.

So I went here for microblading and the girl that did my eyebrows must have bought the cheapest…read morelidocaine because I felt EVERY cut. I couldn't even let her finish it was so painful. My eyebrows were also crooked and the color didn't hold. I ended up going to A Better You Studio in Green to get them fixed and I didn't feel anything when she was working on my face. Don't come here for microblading!

From the owner: Vanitylash is a leader in luxury eyelash extension services, training and supplies. read more

At the advice of some Yelpers I trust on here, I booked a lash lift appointment with Lauren…read more Flawless Lashes & Spray Tan immediately stuck out to me because I could conveniently book on the Vagaro app...hallelujah! That always makes me happy. I was able to get an appointment that week with esthetician Lauren. You'll probably miss this spot when you first arrive because its inconspicuously tucked away inside a nondescript office building. See my photos of the exterior of where to go and you'll save yourself a bit of time and confusion. There's a few metered spots directly outside the office building as well as a metered parking lot behind the building. Flawless is on the second floor and the elevator didn't look like it worked, so be prepared for stairs in terms of accessibility. Their space is super cute, welcoming and buzzing with happy clients. This was the first time I ever had a lash lift, and Lauren was great! She was very knowledgeable, walked me through the process, and followed COVID safety protocol. The building itself is older, and in her service room, it was super muggy when we started my service. I was overheating and she was kind enough to put on the AC specifically to make me more comfortable. I loved my lashes afterwards and they lasted longer than I expected. Comparatively, their prices are fair and even with other local businesses. They also offer tanning and other beauty services, and I won't hesitate to return here for a future service. I'm glad I tried a lash lift with Lauren and definitely have another one in my future!

I have been getting my lashes done regularly at Flawless for the past four or five months. I love…read moreit! I find the site in Lakewood to be very convenient and the space pleasant and cheery (instead of haughty or impersonal like some other salons). In all my interactions, all the technicians are masked, which I appreciate. I've had a few technicians, all very talented, but have been going with Carman now for awhile. She is dedicated to her craft and has worked to really customize my lashes to suit my particular needs. I love how my lashes look and enjoy the compliments I receive. I highly recommend them!