She excels in everything she does with remarkable skill. I particularly admire how meticulously she…read moreplucks eyebrows, ensuring perfect symmetry and a natural look. Her facials are truly exceptional, offering a rejuvenating experience that surpasses all others I have had, leaving my skin glowing and refreshed. Give her a try, you will love her!

As a new customer to Andrea, I was pleased to find an immaculate and clean spa that smelled good…read more Andrea spends 30 minutes shaping my eyebrows paying attention to every last detail. I have also had a facial which was relaxing and my skin looked fabulous afterwards. I look forward to my visits to Andrea and getting to know her and her services better. A true professional with a warm relaxing way about her.

I genuinely do not know where to begin with my experience at Skintique, but I feel compelled to…read morewrite this so that other people can make informed decisions before booking here. What was supposed to be a routine facial turned into one of the most uncomfortable, disappointing, and frankly shocking customer service experiences I have ever had. From the moment I walked in, something felt off. I was greeted by Jackie, whose demeanor immediately came across as rushed and irritated, as though my appointment was an inconvenience rather than a scheduled commitment. I tried to brush it off and assume maybe it was just a busy day. Unfortunately, things only went downhill from there. Before starting the service, I clearly explained that I wanted a facial. I repeated myself more than once to make sure there was no confusion. I even asked if what I was requesting was possible, and I was assured it would not be a problem. That reassurance turned out to mean absolutely nothing. During the appointment, I noticed that and I noticed scars (that I later found out were PERMANENT). I politely pointed it out, thinking it could easily be corrected. Instead of listening, Jackie dismissed my concerns and insisted that everything was "normal." It did not feel normal. It felt careless. At one point, when I asked for something as simple as some lotion for my hands, I was met with visible frustration. Jacqueline actually sighed and responded in a tone that made it clear I was being perceived as difficult simply for asking a reasonable question about my own service. I have never felt so uncomfortable advocating for myself in a professional setting. The worst part, however, was the final result. What I specifically asked to avoid scars, and dry skin is exactly what happened. It was the complete opposite of what I had described. I left the appointment feeling embarrassed, upset, and genuinely stunned at how little care had been taken. When I tried to express my disappointment calmly at the front desk, the situation only escalated. Rather than apologizing or offering any form of resolution, I felt subtly blamed for "miscommunication." There was no accountability. No empathy. No effort to make things right. Just defensiveness. Customer service is not just about performing a service; it's about listening, respecting boundaries, and treating clients with basic courtesy. At Skintique, I experienced none of that. I experienced dismissiveness, poor communication, and a level of unprofessionalism that I honestly did not think was possible in a business that depends on repeat clients. I rarely write negative reviews. In fact, I usually give businesses the benefit of the doubt. But this experience was so deeply disappointing that I would feel irresponsible staying silent. I would strongly encourage anyone considering facial here to think carefully and ask very detailed questions before committing. I left feeling worse than when I walked in -- and that should never be the outcome of a service that is supposed to help you feel confident and cared for. I sincerely hope management takes this feedback seriously. No client should leave feeling unheard, uncomfortable, or regretful. One star is generous.

Awesome NEW location! The New location in WAYLAND, MA, is convenient, has plenty of parking, and is…read moreclose to many stores and banks. I would suggest booking online to make things a little easier. I will be back for my facials soon

Most incredible place ever!…read more I see Najat and she is amazing and beyond professional with tons of experience. I have been going to her for almost 2 years. The ladies at the front desk are exceptional as well. I am moving soon and am so sad to leave this place as they are so friendly, professional, kind and just great at what they do!!

I was able to get an appointment quickly, the service was friendly and helpful. Olivia was…read moreprofessional and did a wonderful job. Thanks!

I've been going here for years. I've tried other places and always have a better mani pedi at Salon…read moreDelegance. It's a family owned business and all the sisters are very talented, hardworking and good at what they do. The salon is clean and the decor light and airy. Donna has been keeping my ingrowns in check for years. My daughter now goes to her too and she's better than any podiatrist plus you get polish and a soak and leg massage for the price of a copay! They have a big selection of gel, dazzle dry and regular polish colors. Give it a try. you'll be so glad you did!

Avoid. I went once and found it strange, it was a Saturday afternoon and I was the only one there…read more The tech did a lacklustre job of my nails and then left me alone in a big room while they dried. I was anxious about making another appointment but my usual tech is on a long vacation. I was traveling to Europe and so two weeks ahead booked for a mani and pedi for the day I was leaving. I arrived at the salon and told me they had no record of the booking. No apology, nothing. Needless to say I will never return.

No one wants to talk about this but here we are. Prior to waxing the city I'd done waxing twice…read more Both were even less pleasant than a transvaginal ultrasound at the obgyn as it was equally exposed and embarrassing but with far more pain. Waxing the City was the first time I'd done waxing without the strips of cloth that felt like they were ripping off layers of skin along with my dignity. I love the wax-only method and have found the whole experience less painful and everyone who works there has done a great job. Sure, I wish they handed out wine before going in but considering the intimate experience I've been impressed. Highly recommend for service from front desk to the folks on the table. I've been happy every time. Even the time I went through the agony and the boyfriend's flight was delayed two weeks. Just kidding he will never stop hearing about that. The folks here know their work. You won't regret it.

Visited for the first time and Serena is FANTASTIC. I've gotten about 4 Brazilian waxes and they've…read moreall been pretty painful/long lasting. I was at EWC (another waxing facility) and had to take a few breaks bc the tar they use is insanely painful. This places uses a much softer hard wax and I was out in 20m. I felt ZERO pain the whole time. Great experience from the minute you walk in until you leave. Finally found my places!

Amy of The Littlest Spa is one of the greats. This is a 1 on 1 experience. Not some big corporate…read morespa. Her services are amazing and she builds a great repoire with her clients. She is always concerned with everyone's safety. I'll be with Amy until she retires!

First time customer. Had a seasonal facial and brow wax yesterday. The spa was clean, quaint and…read morepleasant when I walked in. Amy greeted me warmly and described what my treatments would be like. My facial was thorough yet gentle. My skin looks noticeably brighter and better. My brow wax was also done thoroughly and gently. Although my natural brow shape is pretty decent, I do need maintenance and the waxing usually really irritates my skin but Amy's method was much easier to tolerate than my previous experiences. Prices reasonable and I got to support a small local business. Win win. I'll Be back..

So happy with my haircut by Evelyn at Arte Salon. I'm a man (used to go to a barber or super cuts)…read morebut now I have long hair that is super difficult to manager. Evelyn literally gave the best haircut I've ever had and my hair looks exactly how I wanted it to. I already booked my next appointment for 8 weeks out. In terms of the salon, my experience was fantastic, the owner was super nice and offered a refreshment upon my arrival. I highly recommend.

I can't say enough nice things about Denise! I walked in wanting to get rid of all my hair because…read moreof a botched balayage from a different salon, and she truly worked her magic by giving me an amazing color. I couldn't have asked for anything more based on what I gave her to work with I'll attach a few before and after pictures. I'd gotten my hair done at a salon in NYC. When I went in, I'd asked for a caramel balayage. That's not what I left with, even after I told them I didn't like the color, and they added toner to darken it. I called Arté as a last resort, after trying to find multiple other salons in the Natick area who could accommodate me. None of them could; I was in a terrible time crunch(wedding, party, and holiday event) and needed something done ASAP. Arté took me as a walk in, and asked that I come in around noon for a consult. I met with Denise who was professional, and understanding at the same time. My hair didn't look "bad" but it wasn't what I'd asked for. I don't think the last salon had any bad intentions with my hair but they just weren't able to give me what I'd asked for (despite a picture and revisiting it during a 6 hour appointment.) Denise showed me several swatches and told me she'd do the best she could to rid my hair of the copper color, or mute it as much as possible. The end result is actually much closer to the color I'd originally wanted done. I went from copper/auburn to a warm brown/slight caramel color and I love it.

Gina is the Gold Standard for a Hair Artist!…read more Everyone at the salon is always very welcoming. The salon is inviting, cozy and immaculate.

DM for more info. Truly horrific…read more Run away, do not walk. The Temu of hair salons jacked up to the price of Neiman's. I had Alyssa. DM for details of the horror. That being said, never had any problems with nails, massages, or facials.

Absolutely fantastic! Professional and friendly and incredibly talented!…read more Always Trying to deliver 5 star service.

I stopped going to Femiluxe because of all the complaints cited below. The price of a below par…read morePedicure/ Manicure is almost 70.00. The place is dirty I have seen the owners put nail polish remover in the nail polish to thin it out. No water in a bowl for a manicure. My nails looked like a child had given me a manicure . Surprise they are still in business.

I have been going to this location for a few years now and did not realize I have not reviewed them…read moreyet! I LOVE this spa! The locker room space is well kept and well thought out. The quiet meditative space before your treatment is so zen and has comfy chairs and neck warmers at the ready while you wait. The spa spaces have great lighting and are warm and cozy. I also love that the out front staff never push services on you. I love it so much that I got all my family gift cards for Christmas.

Excellent facility and professional staff. Scheduling can be challenging so plan ahead to schedule…read morea service. I've had several of the therapists and they are all very good