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    The Learning Experience - Gilbert-Higley

    3.5 (17 reviews)
    Closed 6:30 am - 6:30 pm

    Services - The Learning Experience - Gilbert-Higley

    Multiple children care

    Single child care

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    DO NOT TRUST THE REVIEWS. The owners and management delete negative reviews. Management also solicits reviews by offering to be put into a raffle for leaving a review. One of the reviewers is the directors husband! A review I left months back was deleted. This is an AWFUL place to leave your children. The front office staff are cold hearted. They do not care about your children they are in it for the money. Neeta is especially scary because she acts so sweet to your face but is a monster behind closed doors. Her and her husband are the greediest people on planet earth. They pick the pockets of parents and will grab every cent they can from you. $10 per child for dropping off even just ONE MINUTE after their 9:30 cut off time. $5 per child for every time you forget to sign in your child. I got charged $20 for dropping offf my children 3 min after the cut off time, I was 8 months pregnant with twins. No sympathy or understanding whatsoever. Towards the end of our time leaving our children there, I stopped doing pick up and drop off because they weren't welcoming and management made me uncomfortable. As I speak to more and more former staff members, I learned that teachers hate it there and most of the good ones who actually cared about the well being of the children got fired because they spoke up for what's right. One teacher was doing drugs in the bathroom and another teacher spoke to management about it and got fired for having an attitude. The meals and snacks being offered to the children are not nutritious at all, they choose the cheapest route possible for food. Meals are microwaved and from cans. PLEASE READ. The most concerning part about our experience at TLE was an incident that happened with our two year old daughter. Our daughter came home with a massive mark on her arm(pictures below). It looked like someone had grabbed her. They called me once, didn't leave a voicemail or anything(lied on the incident report and said they did), didn't try to contact my child's father to report the incident to him after I was unable to answer. When we confronted management about what happened, they stated to us that their cameras do not record so we can't see what happened. They had no idea what happened, blamed this massive mark on another child. The teachers present in the classroom had conflicting stories. Said they didn't see what happened but also said the other child grabbed my daughters arm and twisted it. But I thought no one saw what happened!? For the sake of your family and your children, consider other options. They are not in this business for the love of children. The teachers are so unhappy, overworked, and underpaid it affects the classroom and the children.

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    6 years ago

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    6 years ago

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    Ask the Community - The Learning Experience - Gilbert-Higley

    Review Highlights - The Learning Experience - Gilbert-Higley

    The enrollment process was great and the transition from home to daycare was even greater.

    Mentioned in 5 reviews

    Read more highlights

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