RUN don't walk to this business. The quality of the work is outstanding and their customer service…read moreis a definite differentiator. They deliver when promised and they exceed the customer's expectations for what the repaired item might look like. I took an unusual colored Telfar bag to have its straps shortened. I got it back yesterday and was shocked that I could not tell how they made such an invisible alteration...and I'm real picky! This is the second set of work they've done for me and there will be a third and ongoing as the need arises (despite the 25 minute drive).

My Samsonite carry on luggage zipper broke. I really didn't have it very long. I got a quote of…read more$25-$30 dollars to have the zipper fixed. It seemed high until I found out it would be $200 to replace my luggage. I dropped it off on a Tuesday and it was ready the next Tuesday. Definitely would recommend them.

My husband needed a shirt hemmed to wear the next day. Yes... he waited until last minute. I set…read moreout to find someone to do it. Happened upon Bell Town Alterations. Yuriy said he would try to get it done. He was so nice and said he would stay late tonight if he had to. Well I got home and honestly ..not even 1.5 hours later... he texted that he finished it. Honestly... I couldn't believe it. I went back to pick it up and it looked fabulous. Perfect as a matter of fact. Nicest man and I love that he does all the work himself. I have officially found my new tailor. Thank you Yurly. You are so kind.

My favorite comforter for a rip in it and I knew it would need to be professionally repaired as my…read moreterrible hand sewing skills weren't going to cut it. I used the request a quote feature to see what prices were like and Bell Town was the only business that responded with a starting price. They also happen to be just up Bell Road from where I live so I decided I was going to stop in. I was greeted right away and Yuriy took a look at the tear in the comforter. He was able to do the repair right then for me and charged a good price. Do note that he only takes cash and he's a nice man with a nice local business so be sure to leave him a tip! I will be back and will highly recommend anyone see Bell Town Alterations for their tailoring and garmet repair needs!

My wife and I were leaving the next day on a cruise and they were able to quickly and inexpensively…read morerepair her Louboutins that she loves wearing to the fancy dinners! I will never go elsewhere. Thanks so much Senora!

I came in today looking to see if I could get my shoe repaired. The sole on the toe of my shoe was…read morestarting to come off and I was hoping to get it glued back on. When I gave the old lady my shoe to have a look she grabbed it and started to pull back the sole and was about to rip off the sole from my shoe. Treating my shoe like it's hers and was aggressively about to rip apart the sole from my shoe when it was only just the toe area coming apart. Then she rejected to fix my shoe and tried to tell me I had an attitude when I politely asked her to "please don't make it worse than it already is" i even told you I didn't mean to offend you. From the way you wanted to tear apart my shoe when I gave it to you, aggressively wanting to rip my shoe more, and to tell me I had an attitude because you wanted to rip it off, I'm glad I didn't proceed with doing any business with you. If you're wanting to get glue work done with her, she even admitted to me that it's not gonna look the same as before because there's gonna be some excessive glue showing.

Miracle Working Mom and Pop!!! Not only is this couple SUPER…read morenice, They do stellar work at a great price! I have owned a very expensive pair of leather pants for 15 years. I have never gotten skinny enough to wear them. Big boned. I decided it was worth possibly ruining them to see if they could be altered. This was a very difficult alteration. Very thick leather, adding leather on the side seams and 2 waist band extensions. Most would have said it was not worth tackling. I just picked them up and they are gorgeous. The quality of the work is impeccible! I can finally get some use out of this investment! Take your business to this fine couple. They will make you very happy!

They don't do shoe repair 3-4-25. Though the sign says they do, the lady says they don't, just…read moresewing.

While I don't do a lot of dry cleaning, I've visited Tatum Cleaners five or so times. Located in a…read moreshopping center right next to Wingstop, a Japanese omakase restaurant, and an Italian ice spot, there's plenty of free parking. First off, the process they use is simple and efficient. I've never had to wait long in line to drop off my stuff, and they'll shoot you a text when it's ready for pickup. I similarly have never had to wait long to pick up my clothes. I've mostly been to Tatum Cleaners for button-up dress shirts and blazers. And once to clean a rug. The amount of time it takes them to take care of business is reasonable, and the prices are reasonable. I've never ran into any issues. That's the type of experience you look for at a dry cleaners.

The cost for alterations were outrageous. $73 dollars to shorten a casual dress and take in an…read moreupper back area to tighten the fit. 2 pairs of casual stretch pants hem shortening $23 each. $13 to reattach a belt strap.. $13 to sew straight line about 4 inches long where the threads looseened on a tank top. By the way the pants were purchased at Walmart and cost less than $15 each. What is an environmental fee, I was charged $9.98 for that. My entire bill came to $176.37 ARE THEY CRAZY? A year ago in Illinois I paid $10 per pair of jeans to shorten the hem length. No environmental fees. I could've replaced my old kenmore sewing machine for alot less and did the work myself. Live and learn. By the way the alteration costs aren't even disclosed on their website.

The guy in there told me that the only way to stretch out the instep on my cowboy boots was to put…read morein a zipper. When I told him I didn't want him to do that and asked him if there was any other way he said "throw them out". Very rude and unhelpful. Find another place.

HORRIBLE -- if I could give this place zero stars I would. The owner won't listen to you and just…read moretakes your stuff and starts repairing it. I needed this belt shortened and it was completely butchered. I took it immediately to another repair place and they were appalled. I will NEVER go back. Don't waste your time or money.

Suren is the name of the owner and he is amazing. Top notch service as always, he always fixes my…read moreshoes and cleans them when needed! Last time I brought shoes that my dog completely chewed on and ruined them by Suren made it look like new all over again! Definitely recommend this place

Sometimes you just have a pair of shoes that you love so much, you keep getting the soles or heels…read morereplaced. I have a pair of classic Joan & David black pump, suede that is so comfortable that I think I've had them for over 15 years and I just keep replacing the heels. This time I took them to Paradise Family Shoe Repair. The place is on the SE corner of Tatum & Thunderbird. Place is super clean and the guy very friendly. He charged me $15 to replace the heels and an additional $25 to add some super tough rubber sole to the leather soles of my heels. When I got the shoes back, I was impressed by how well replaced the heels were and I am very happy with the super tough rubber soles that were still comfortable because I know my classic black pumps will probably now last me another 20 years. The best part? My black suede was looking a little worn and he sprayed a product call Suede Renew on the pumps (at no additional charge!!) and my shoes came back looking brand new. He told me I would be impressed by the work he does with my shoes and I have to write that he's right!

Markel is great, very skilled and knowledgeable. Only reason I stopped coming here is because I…read moremoved to Washington.

To start out I am giving 5 stars for the quality of work. I've been using Markel's for about 2…read moreyears. The work is great. I've had two pair of shoes repaired for my boss and she was very happy with the end results. That being said, I have a problem with the fact that I was told my item would be ready for the next day. I told him it would be great since I wasn't supposed to be on that side of town on Friday so Thursday was great. We agreed on 2pm. I showed up at 2 and the place was closed. I called and left a message. He text me back saying he was at the hospital. I understand things happen and I sent a text saying I would make the trip back out the next day because I had to have that shoe. He never text me to say if he'd be there or not. I guess it's the lack of communication that bothers me the most. And the fact that he doesn't adhere to his business hours. I paid up front and believe I am, at the very least, entitled to a response to my inquiry. Not a good business practice.