I use to come here for taxes and this past year will be my last year I had the most exhausting…read moreexperience with Janet I never receive a copy of my tax return I've been asking since March 2018 she insist she needs more time how much time do you need? 6months and I still haven't seen my papers. That's crazy long. I'm very sadden about this situation I felt ignored very badly. I go to Claudia for everything but once I went to the sister Janet I felt very bad vibe I didn't have the comfortable feeling I use to get from Claudia for years and now I feel like I'm getting the same ignore feeling. She gave me my tax return in WORD DOCUMENT file which is not professional at all. And when i go online to IRS to look up my taxes they are not found because Janet entered all my info incorrectly with wrong address and phone number.All the reviews on this company is their friends and family. I just pray my taxes were are done correctly.

VERY RUDE AND DISRESPECTFUL! Called to receive a copy of my taxes that we're prepared by Claudia…read moreand she says she doesn't know anything. I asked how would she not know if I prepared my taxes with her. She gave me a FAKE number to call supposedly this number was the number to the person who processes her work and no answer, I called 3 times throughout the day for 2 days and it just makes a weird sound. Called Claudia back asked what was going on and she laughed and said keep texting that number and hung up. VERY UNPROFESSIONAL AND RUDE. I was requesting a copy of my tax forms she processed for me last year. I didn't return to prepare my taxes with her this year because the first year she was on the phone with her children's father arguing/yelling about their children and their divorce while doing my taxes. Talk about unprofessional!My mistake for coming here.

I had such a great experience working with Patty to get my life insurance. She was very helpful,…read morepatient, and made the whole process easy to understand. I really appreciate how she took the time to answer all my questions and make sure I felt comfortable with everything. My mom has also been working with Patty for years, which says a lot about how trustworthy and reliable she is. I'm so glad I decided to work with her too. I highly recommend Patty to anyone looking for someone who truly cares about her clients and helps them find the right coverage for their needs!

I spoke with Omar, who is actually really easy to talk to. I'm almost 40 so thinking about the…read more"what's next" part of my life is a tough pill to swallow, but the perspective he gives you makes you feel way more comfortable doing it. It helps that he was able to help with rolling over an old 401k but they provide an end to end solution for any financial advice you'd need. There aren't enough stars to give, but highly recommend him and the entire staff (incredibly nice people) for anything you'd need.

ZERO STARS BUT ITS NOT POSSIBLE. If you ever call and end up getting Melanie Marquez request…read moresomeone else she does not know how to handle insurance, it would take an HOUR AND MORE and she STILL wouldn't understand. She also doesn't keep up on things. She won't give you direct answer just say "it depends" or "it all depends". If you get transferred to Maria please be aware that she may talk OVER you or interrupt.

DO NOT USE THIS OFFICE They make so many mistakes it's…read moreunbelievable. Cancelled my policy without telling me when I moved to an upscale area and still billed me every month for almost a year. They then tried to fix the issue by having a receptionist mail me a 5 dollar check to the wrong address. Laughable, go to Allstate or AAA. Statefarm is a scam now and Maria and her office encourage this.

I have been working with Patricia ("Patty") at State Farm for over six years for both my auto and…read morehome insurance. She has always been incredibly responsive, patient, and thorough in helping me compare coverage options, find the best rates, and maximize available discounts. Her professionalism and dedication have made every interaction smooth and stress-free. Thank you, Patty, for your outstanding service over the years!

We rely on Asia at the Chino Hills office off of pipeline. 9096065991…read moreShe is VERY efficient, professional yet personable as well Asia follows up with E mails and explanations of insurance so we know what we are buying She goes well beyond doing a GREAT job Thank you Asia (if I could give you a 10 star I would for great service Sherry

I wanted to share my recommendation for Yeri Chu & Associates, who have been my insurance agents…read morefor over 10 years. Throughout this time, they have never disappointed me. Patty from their office is especially wonderful to work with--she is always helpful and highly knowledgeable about my policy. If she doesn't know the answer to a question, she always makes an effort to find it in a timely manner. If you are looking for a trustworthy insurance company and agent, I highly recommend contacting Yeri Chu's office.

Patty is awesome. She welcomes you with a big smile. She gave me a quote and patiently explained…read morethe details. I am confident that she can help me to achieve my goal. Thank you!

I have been a customer of Providence Insurance since 2010. I initially inquired with Eric, and he…read morehelped me get auto insurance that was affordable and beneficial. Since then, they have helped me switch auto insurance providers based on my needs and keeping my budget in mind. I only visited the office in person once back in 2010, since then it's been all communication via email and phone. That's awesome since I now live in NorCal, but I am confident that Eric still takes care of me. Eric has always responded promptly and followed-up as he promised. Not many business owners will text you and keep you updated. Providence has provided my auto insurance, renters insurance, and now even my homeowners insurance! They work with lots of companies and will present it to you so you can make your decision. Eric even helped me get multi-policy discounts by combing providers. Solid company, and great service. They've taken care of me and my family for almost 15 year!

Experienced and knowledgeable agents. You come here for a full suite of products to insure your…read morestuff. Eric and Jose are a father and son duo that try to do what they can to ensure you have great coverage at a great price. I have been with them nearly 10years now. Never had an issue.

When I was referred to Peter Joseph for my Medicare plans coverage, he provided thorough, easy to…read moreunderstand coverage choices. He pointed out readily where change of plans could save me significant premium reductions, while still meeting my medical care needs, ongoing. He has continued to be easily and readily accessible, for my questions, along the way. I am very impressed and satisfied with the service he provides!

Peter at Joseph Insurance Broker is extremely knowledgeable and helpful with any insurance…read morequestions or needs. I kept getting the run around at Medi-cal/social services office and Covered CA offices but Peter was able to answer all my questions and get me and my family signed up for a plan all within a day & over the phone too. Such a relief! Super grateful for his help and his responsiveness. Will definitely use his services here on out. Highly recommend.

Mr. PEZO is one of the most knowledgeable agents I have ever dealt with. I have been doing…read morebusiness with Mr. PEZO for over 15 years, I trust his knowledge. I have sent my mother as well as other family members because I know he will give them the best policy for them. I recommended him to my daughter for a whole life policy when she became old enough to pay for her own policy. Mr. PEZO walked her through the various policies and answered her questions and helped her find the one best suited for her and her budget. Overall he is professional and knowledgeable in his field.

Xavier Pezo is a sad representation of Allstate. Poor customer service, with holding information,…read moreunprepared and unprofessional. Slanders customers and speaks in a very Pessimistic tone while speaking to customers. He lies, and doesn't complete tasks in a timely manner. Over all he lost my business! #NOTINGOODHANDS!

The team is amazing! Both Carrie and Gina helped me navigate renewing my policy. It's not…read morecomplicated, I just needed extra help. Haha! So grateful to have the Kessler Alair Insurance team on my side.

Always quoting me the least amount of money for car insurance, can't find any better broker for…read morethat.

very helpful place, we went with Jorge and he helped me and my boyfriend file our taxes! great…read moreplace !

Found this company near where I live as my previous tax person got sick and wasn't able to help…read more Every time I called they answered and they were extremely nice about me changing appointments three times. So far I have experienced really good customer service and I will be back for more financial products.