John Wallace was extremely patient with me and took the time to answer all of my questions--and I…read morehad a lot of them. Throughout the entire process, I always felt that he had my best interests in mind. I never felt rushed, pressured, or like I was being a nuisance. One of the reasons I initially reached out to John was because he is a Ramsey Trusted insurance professional. After working with him, I can see why he earned that designation. He focused on educating me, helping me understand my options, and finding the coverage that best fit my needs rather than trying to sell me the most expensive policy. Communication was excellent. Because of the nature of my job, I'm often unable to take phone calls and can only respond periodically throughout the day. John was incredibly accommodating, frequently communicating with me by text and making it easy to stay in touch. His follow-up was exceptional. After my policy was written, the insurance company requested documentation showing who was at fault in a couple of previous accidents. I had no idea where to begin, but once again, John stepped in to help. He explained exactly what documents I needed to obtain from my previous insurer and guided me through the process. He even followed up with the new insurance company on my behalf and called me back to confirm they had received everything. That level of service went far beyond what I expected, and I truly appreciated his help during what was already a stressful situation. Most importantly, John provided me with a fair and competitive quote. After comparing my options, I ultimately purchased a policy through him that another agent had quoted at nearly twice the price--for the exact same carrier, coverage, and policy. John is honest, knowledgeable, responsive, and genuinely cares about his clients. He helped me understand my insurance coverage and options better than any broker I have worked with in the past. If you're looking for a Ramsey Trusted professional who puts his clients first, I highly recommend John Wallace.

I have been a client of Celina from PROMAX for a many years now and the only thing I regret is that…read moreI didn't know about her sooner. She goes above and beyond to give the best service and recommendations that she thinks that you need by getting to know her clients and I feel that's important ,that's what makes her good Agent and a special agent.

John Wright is a great insurance business man. I went to him when desperate for affordable auto…read moreinsurance after my rates doubled for an at fault accident. He was both patient and helpful, giving me affordable insurance with great service. Thank you again, Mr. Wright.

These guys rock take care of my Business home and cars the best in town ! Ask for Steven or John…read morenothing but the best customer service!

Gilbert was of great assistance! He was able to assist me same day for auto coverage, done quickly…read moreand precise. Answered all my questions and concerns, make my transition smooth and easy thanks Gilbert! ~ Alexa

After a very troublesome year with the last broker who was Harry from Elevation insurance co. who I…read moredo not recommend. Harry took more than a month to get my rental insurance policy paperwork completed, never read my emails correctly and hardly responded at all to my questions or concerns and was unhelpful when he did. I knew I had to find someone new. After reading countless positive reviews for Mr.Gilbert Ayon I knew I had to give this broker a try. All I can say is WOW!!! A night and day difference for me. A new world with a 360 deg. view for sure! Mr.Gilbert Ayon listened to my needs, was fast, efficient and excellent at taking his own time to explain things to me so that I understood exactly what everything meant and what I was paying for. He tailored my policy according to my realistic needs and because of that, it even lowered my monthly payments. YAY! Aside from all those things he is friendly, kind, professional and I can attest that all his positive reviews have to be 100,000% true because I have found there are few people left in this world who still give excellent quality service and work not just for their clients but because they really care about it for their own self. Someone who takes pride in providing the best he can for others and genuinely wants to help them with his skill and service. That was my experience anyway. If there are any doubters let me tell you first hand. I did not know him prior nor did anyone else I know refer me to him. I was not encouraged in any way to leave a positive review for him or asked to leave one at all. I say this because as a yelper you can sometimes wonder if someone's great reviews are really real. I can assure you my review is and that is why I believe his other great reviews are too. I am so glad I switched!!! Thank you again Mr.Gilbert Ayon!!! I couldn't be more pleased. Absolutely recommended!!!

My ELDERLY parents have been insured through State Farm for years. They've paid religiously on ACH…read morewithdrawals. My mother had a minor accident on November 17, 2020 and today is February 11 and the car continues to sit there without State Farm repairing it. I called our agent for help and TO THIS DAY nothing has been done. He called State Farm once and never followed up to see if our car has been repaired. STATE FARM IS HORRIBLE and today they still continue to bill us for coverage. Their coverage is a joke beginning with its agents. LAWSUIT TIME. SO TIRED OF THEIR LIES. EVERYTIME I call they tell me the same thing. They are going to call the body shop.

We've been with State Farm for about 15 years and with Mike Powers for about 10 of those. He has…read moreprovided superior service over the years providing homeowners, auto, and life insurance. With all the discounts, State Farm is probably the least expensive insurance we could get, and it's with a great company. The couple of times we've had to file a claim, it was hassle-free, smooth and more than fair. I got a quote from California Casualty a few years ago after my coworkers were raving about their rates. They didn't come close for comparable coverage. Thanks Mike for always looking out for our best interest.

This company completely ripped me off. I was quoted $894 for my insurance premium and I…read morespecifically asked if there were any broker fees. "Monica Miranda" told me there were none. Yet my card was charged $1,099 over $200 more than the actual premium. This is outright deceitful business practice. I feel lied to and taken advantage of. I will be reporting Monica Miranda and this agency to the California Department of Insurance and the Better Business Bureau. People deserve honesty when it comes to their money, not hidden charges and lies. They are doing this to many people I am sure and must be stopped !

I only did business with them because of the fur baby on the ads lol ... but seriously Luis was…read moresuper helpful over the phone even while I was out drinking w friends while trying to set up my insurance he was a trooper stood by me lmao ... got an amazing price for my new car very helpful appreciate the expertise

I came in a few weeks ago to get an sr22 and the girl who helped me was so sweet and gave me such a…read moregreat price. I will definitely be returning to get insurance for my car. If you're looking to get the best price you should definitely check it out.

After being a customer with this agency for several years, I've had nothing but positive…read moreexperiences. What stands out most is their straightforward, honest approach. They quickly let me know if a policy makes sense for my needs, without ever pushing unnecessary coverage or trying to sell me something I don't want. Highly recommend!

If you need a dedicated, attentive, professional and respectful agent, ask for Tanner. He has…read morehelped me handle all of my insurance concerns since I switched over to Mercury a year ago. He responds to emails right away and will return your calls within a few hours unlike other insurance agents that I've dealt with in the past where they never call you back. Choosing Kessler and Tanner have been the best decision I've ever made. Would recommend them 100/10.

I've gotten my insurance through Kessler Alair for years and always had good luck. The rates are…read morecompetitive and the service is excellent. Cristina Cleofe is really outstanding.