I'd like to begin this review by stating the pros the staff was incredibly friendly and welcoming…read more And there are computers for usage in the lobby, a breakfast area with breakfast served daily, a pool as well as a gym. But unfortunately I do have a lot of cons so bear with me. When we arrived the bed looked as though it had been slept in. There were stains on the carpet, hand smudges on the glass , stains on the sofa, mold in the shower, cracks in the ceiling, and warped wallpaper in multiple spaces. I say this as someone who can often over look things however, when I pulled out the sofa bed to sleep there was just a mattress protector and a large yellow stain. I check the closet to find one pillow with no cover on it. We went down stairs and the manager was shocked. She provided us with ample supplies like linens, and a blanket. I have to say for the price payed the condition we're pretty bad. I'm assuming you may for the location as it's 6 minutes from down town but this rooms need a upgrade. And a deep carpet and upholstery cleaning.

Room was fine, clean and comfortable. Check in was easy and smooth! We purposely book rooms that…read moreserve complimentary breakfast. Makes things a tad more affordable. One bad apple can ruin things just like that. Hit down to breakfast at 930 and 2 out of 4 hot items were empty. I asked the young lady if she was making more. No, not really was her response. I politely said it's 9:30 and you are open to 10. If " I really need to I will". I responded I guess my husband and I don't need to eat. As she huffed. So I grabbed small portion of eggs and cooked a bagel as my husband had nothing. Apparently she decided to cook more, but not until we were getting up! Shame, Shame!!

Came here with my kids one summer evening. The seats on the outside deck are one of the best views…read moreof the freighters as they navigate the river. Our service was great. The food was great )even the kids Mac & Cheese and chicken tenders.

We absolutely loved the waterfront dining outside, it was a perfect night and view - definitely…read moreadded to our experience! Our server was kind and attentive, he made good recommendations. The meal was very tasty, slightly overpriced in my opinion for the portion size comparative to other similar establishments but really delicious nonetheless. Great wine and cocktail selection.

We enjoyed our stay here. The Hotel is located in an old Michigan National Bank Building. Each…read moreroom in the hotel is different. We stayed in the suite. The bed looks like it's floating. The bathroom is huge. The staff was very friendly and the room comes with a complimentary hot breakfast. Will be looking to stay in more Ascend Hotel Chains in future.

Really a nice experience. Located right downtown and with walking distance to shops and…read morerestaurants. Maneuvering inside the hotel was interesting.this where the challenges of turning a bank into a hotel was evident. Room was chic and modernly decorated. Subject to the sound of the bridge alerts but it is part of the character of the place and the downtown.

Having my wedding reception here! Can't wait. Beautiful views and very affordable. Food from…read morefreighters very good as well!

I travel with my pup everywhere. I never care about any pup fee. But paying the 75 dollar fee…read morethis time meant I was downgraded to basically a human kennel. Under the guise of I will be closer to the dog walk area, I was placed on the first floor next to the back door. Not an issue, until I walked into the room. No real carpet, just and inside/outside floor covering. No padding, just glued directly to the concrete. The furniture was out of a garage sale, beat up and unkept. Sheet on the bed were old and worn. So old the elastic on the fitted sheet no longer gripped the matress. I never leave a bad review. I there is nothing nice to say i leave it alone. But the manager on duty continually lied on the idea I was put into a dog room. Said there was no such thing. I asked why no carpet, she replied that there must of been a maintenence issue that was unresolved. I told her I checked the room next to me during cleaning and it was the same. A dog room. Just outside my room there was carpet with padding, but not in mine. I paid for a king bed, was given a queen. I guess that is what dog rooms get. Now there was an area for my pup to do her business, but no grass, all lava rock. I invited the manager to walk on it barefooted, because my pup was. It is jagged and unsafe for pets. While this facility is pet friendly, be prepared to stay in a dog room. Not the room you reserved online. felt like i was punished for bringing my pup, and paid for that punishment.

Awesome business very clean there's new owners and there remolding it they painted it.read more

Management and owners are very welcoming and provide excellent accommodations for pricing. Property…read moreis clean professionally maintained regulary.

Great rates clean rooms great change from past owners weekly rates available I stayed 2 months…read morewith no issues

I would rate this a zero if I could. They don't even try to hide the filth in this place. We booked…read moreand got room 306. It was on the ground floor and all wi Dow locks were non existent. Their solution is to out cut pieces of 2X2 in the window to suffice. There is filth anywhere and no blankets for the bed. There's sheets and a paper thin bedspread. That's it. No phone to call the lobby. No coffee maker. The overhead fan I. The bathroom started pouring water out of it. We booked another hotel and immediately left. We're fighting through bookings to get some money back. You've been warned of your book here. Filthy unsanitary unsafe and uncomfortable. The sofa was so dirty and filthy .. and they painted over poop on the walls.

We reserved room for 3 but towels for 2. The bathroom floor…read moredirty in corners and a ring around the tub. Absolutely disgusting The staff at desk didn't even bother to greet us. Not even a hello or good morning.