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    The Lodge Pet Resort

    3.0 (2 reviews)
    Open 8:00 am - 10:00 AM, 4:00 pm - 6:00 PM

    Services - The Lodge Pet Resort

    Pet boarding

    Pet physical or wellness exam

    Pet vaccinations

    The Lodge Pet Resort Photos

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    Recommended Reviews - The Lodge Pet Resort

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    2 years ago

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    2 years ago

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    Paws and Paw Paws - Indoor play yard

    Paws and Paw Paws

    (14 reviews)

    First time dog owner and first daycare boarding experience here! We have had a great experience at…read morePaws with our pup. He is always happy to go to daycare. We just left him for boarding and even with a packed kennel we knew our pup was taken care of! Appreciate the staff at Paws!

    Every bad experience with them is the customer service. My pet had an appointment that was…read morescheduled at minimum 3 months in advance, and they needed his appointment rescheduled because they were short staffed. The only accommodation that was offered was to have it rescheduled and wait another 2-3 months for pet grooming. Recently, my pet grooming was cancelled b/c my pet needed his vaccination up to date and that needed to be done "before his next grooming appointment" His appointment was cancelled via email "7 days" before his grooming. They were contacted about the cancelled appointment and the person I spoke with stated "his vaccinations still are not up to date, so the appointment was cancelled and the vet confirmed that your pet appointment was cancelled." My intended reason for the call was to ask why I had not been "called" to inform me that it was going to be cancelled. But before I could finish my statement, I was interrupted by the worker and was rudely reminded of "all the times" date by date" I had been contacted by the business that the vaccines were not up to date while also speaking to me as though I was a child and not as though we were both adults and I am pretty sure I am old enough to be her mother. I attempted to interrupt her on 2 occasions requesting that to please allow me to speak and that I was already aware of the times I was contacted and if I could finish my statement. She went on and on being aggressive with her tone and disrespectful deminer and her account of when I had been contacted. When my tone got louder and told her I already knew I had been contacted and the number of times, she accused me of being disrespectful when it was disrespectful to cut me off before I could finish the reason for calling in the first place. I only wanted to know why a call could not be made to inquire if my pet had a pending appointment for the vaccines "before" the scheduled appointment before canceling it. Apparently, they were able to "call" the vet office (that my pet no longer went to) and confirmed he didn't have the vaccines done because his appointment had been cancelled. I told her we had moved to another city and that's why the appointment was cancelled and he had an appointment somewhere else. So, I "did not communicate with them when and where my pet was getting his vaccines" so, his appointment was cancelled. I still had "7 days before his grooming appointment" to have the vaccinations done and well as update them where the visit occurred. At the end of the day the vaccines would still have been done before his scheduled appointment. I have work in the medical field as a Respiratory Therapy for 20 years and with all types of diversity. This was the worst display of respect and quality customer service I have ever experienced. I have no desire to continue to support this business establishment and at this point would not recommend to anyone because of the lack of respect for a customer.

    Lafayette Veterinary Care Center - Delilah in their exam room

    Lafayette Veterinary Care Center

    (42 reviews)

    After having brought my cats here many times since my last review, I can honestly say this is the…read morebest vet I have ever trusted. My kitty once developed a goopy pink discharge in her eye due to being bapped by my other cat. I called and they fit me in that night at 830pm. The veterinarian was very gentle with my baby and did a very thorough checkup. Turns out my kitty was quickly forming an ulcer which we caught very early. We were able to heal it within a week! Turns out the place is open 24/7 so they're the best for emergencies. I also highly recommend this vet for their dental work. My kitty had to have a few teeth extracted and the vet took before, during, and after pictures that were texted to me for reassurance. They did an amazing job on the stitching and she had no post surgical issues. Overall this is hands down the best vet in Lafayette.

    Do Not bring dogs with a traumatic past here. I brought my girl here and we adopted her about 5-6…read moreyears ago from a shelter who saved her from an abusive environment. I communicated to the techs that she is very skittish and has came from an abusive home. They either disregarded this remark or didn't have the necessary experience to understand the situation and handled her just as any dog. Due to this she did react negatively and bit a tech. They then came back and told me I was lucky that it didn't cause any bleeding otherwise they would've quarantined her at the pound. I am not sure how more clear I could be saying this dog came from an abused home and is skittish. She has never bitten anyone as long as I've had her but how my communication was disregarded and how she was handled escalated the situation unnecessarily which almost resulted the to quarantining my dog.

    St. Francis Veterinary Hospital - Jackson

    St. Francis Veterinary Hospital

    (10 reviews)

    If I could give this place 1000 stars I would! Petsmart Banfield Experience…read more Friday March 1, 2019 I found a mass on my 13 year old Boxers abdomen, I took her in see Dr. Laura Sarradet on Saturday, March 2 (the next day) at Petsmart Banfield, 5700 Johnston St. Lafayette, La. (337) 984-1668 Hospital Number: 0638. She was a drop off, later when I picked her up, the Dr. Said that when she felt the mass she said to her assistant "Oh my god, Oh my god, Oh my god, what is this". They did an aspiration, Blood work and X-rays on her and sent her home with a pain med and antibiotic, bc they "thought" she may have infection". They had told me it takes up to 48 hours for results and because it was Saturday I understood that they would not be back until Monday. No one called to check on her on Sunday on Monday by 10 am I hadn't heard anything so I called and spoke with Laura, the office manager. She had told me No way did they tell me that it would take 48 hours because it takes 3 - 5 days. (They told me 48 hours). I had told her that my baby had a horrible weekend and was in allot of pain... is there something I can do to help her, she just kept putting me on hold and finally I spoke with Dr. Breann Morse On call that day and she had told me that all we can do is wait on results. I called a 2nd opinion, St.Francis In Lafayette, got her right in and the very second Dr. Emily Burke felt her, she immediately compassionately said, with tears in her eyes "this baby has Cancer", gave me my options, letting me know that I would be lucky to have her by the end of the week. She gave me pain meds, vomiting meds and something to hopefully shrink the mass while she was still with us. With me making the decision of "Waiting on results"..... I'm calling Banfield daily, they never once even still today, Monday, March 11, have not called to see how she was doing. Every time I called last week the Manager, Laura and Dr. Breann would just tell me, they can not call the Lab, the only thing they can do is wait on an email of results, later that day told me that Dr.Breann talked to the Lab on Tuesday, but no one had the common courtesy to call to inform me of anything. Finally, with my baby getting worse by the second..... I called the Lab myself and they told me they "COULD" give the Vet the results over the phone, that all they needed to do was call and ask for them. Dr.Sarradet came back to work Thursday or Friday and still never called to check. Low and behold, within the hour, Dr. Breann called me with results that they had no answers, that it CLEARLY WAS NOT CANCER, and gave me options of surgery, she also told me that she is not the Dr. I had been talking to. (Mind you there are only 2 Vets there and Dr.Sarradet was off) Still in contact with Dr.Burke, as she is constantly reassuring me that this is Cancer and giving me all of the options on what to do and or how to keep her comfortable the best I could... she took a turn for the worse on Friday March 8. I took her to Dr.Burke and we had to make that very hard decision that we all regret as furr baby owners. Dr.Burke and her staff were all so compassionate about the whole situation. Remember, I mentioned... "Banfield still has not called". I called this morning to get the Doctors that saw her and dealt with the situation and spoke with Laura, the manager, she asked how Jessie, my Baby was doing, I jut said, we had to put her down Friday, she said "Oh, ok". I hope Furr baby lovers read this and DO NOT wasted their time with this place as they are clearly only in it as a "job".

    I went to this office to get my sweet 1 year old cat Liz a routine checkup because she was throwing…read moreup occasionally. When Dr. Burke came into the office she felt around and examined her. Within minutes, Dr. Burke said she would NEED a surgery to open her up immediately or she would die. My young daughter was with me and started sobbing. I was in shock. Dr. Burke said with certainty there was a toy stuck inside of her that needed to be removed. I cried my eyes out and paid the $750!!! for the surgery. When I got Liz back she couldn't move on her own for days, they had cut her open. Then they proceeded to tell me the surgery was exploratory, just a test and there was NOTHING inside of her stomach. She was completely fine. I could not believe it. If I had known it wasn't necessary I would've never done it! I had to nurse her back to health from a useless surgery. To see her sweet eyes glazed over and in pain was torture. We found out later that ALL WE NEEDED TO DO WAS CHANGE HER FOOD!!! I was so upset and asked to talk to the doctor and she REFUSED to see me. Which that in itself told me she knew she did something wrong. None of the other staff were helpful or considerate and instead I received a phone call from Dr. Randall who happened to be the owner at the time, he proceeded to YELL at and tell me "this is just the way it is." I am heartbroken. You never expect to go to a doctor or a vet and be LIED to that your precious pet will die and be scammed out of money. I thank God she is still living. This place is a sham that traumatized our family! We want to never relive this horrible time in our lives. DO NOT GO HERE!!!

    The Lodge Pet Resort - petboarding - Updated June 2026

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