Great staff. Dr Guidry and Dr Sonnier are above and beyond style doctors! I always leave with all…read moremy questions answered and my pets excellently cared for.

Worst experience ever! I never write negative reviews but this must be shared! This is my…read moreexperience in its entirety. I went to the vet, to get my puppy's (three months old) checkup, deworm, and shots. As soon as I walked in, my dog stopped in the doorway. I had a hard time pulling him in with the door while also holding back the toddler. So, my daughter (3yo) ran straight in. I had to pick up the pup who weighs almost 23 lbs. I saw two people watching. I guess they pretended not to notice. My appointment was at 3:50 p.m. and I arrived early around 3:40. I was there until 4:32 p.m. It was really hot in there. I was sweating! When they came into the exam room, there was no introduction. The vet was, I assume Dr. Lee, I am still not sure since there was no introduction. My pup was uneasy on his first trip away from home. He started to growl. After coming out from under the chair, he looked at me, calmed down, and sat. I said, "Good boy" when he looked at me and sat. I guess it was the vet who told me not to praise my dog unless he is doing something I want him to do. I did, but she was not looking so I told her that I rewarded him for sitting, not growling. She sounded slightly rude, but she didn't see. How many times did I spell my dog's name for them? Over five. They still managed to spell it wrong. It's just a dog but pay attention, please! I am not sure why my payments could not have been done while I was in the exam room. This could have prevented the whole waiting-next-to-a-parrot situation. As I was paying, I asked for some information on a future appointment for my CAT. I was carrying my toddler and holding the leash of the 23lb pup. We were waiting, so I showed my daughter the African Grey Parrot. I know very much about animals, and I know not to put your finger in the cage. But my daughter had never seen one before. I was keeping her away from the cage the best I could. There is no sign and there are no barriers around the cage. Some places put plexiglass at the bottom for protection. Honestly, I couldn't see it until I heard him whistle. Rose came to hand me my receipt just as my daughter was getting closer to the cage. The bird saw this and came closer. As I was being handed my receipt and I turned to get it, my daughter was being bitten by the bird. One quick second is all it took. I want to point out that I was holding my daughter's hand and the leash the entire time. Before I could say don't touch, she was bitten. No, she did NOT stick her finger inside. She was pointing and it lunged at her finger and was just close enough to reach. The exact spot it happened was where the cage opens for the food dish. Rose asked if she was bleeding and I said no. So, of course, she said, "Don't stick your fingers in cages!" Then the lady said that she would email me the information instead so that I could leave. She confirmed my email address AGAIN before I went. I confirmed my information and the pup's name multiple times. That day they never emailed me the information that I was waiting on when she got bit! As if it was all for nothing. When I did finally get an email, it was the wrong information! I asked about my female cat's upcoming spay scheduled for 5 days later. Instead, they sent estimates for my puppy boosters and neuter. So, no wonder. I guess she thought I was stupid for asking about a spay for my "male" when I really was asking about my female cat. I guess I looked trashy, poor, and stupid if she thought I was asking for pricing on the "dog." Either way, I was not being listened to, which I find disrespectful. I'm sure they are good people, maybe it was just one of those days. I am sure your animal will be in good hands. If you don't like being social and are only focused on your pet, you might like this place. We will not be going back, and our furry family is growing as we will be adopting a puppy next fall. I need to find someone who cares about the clients as well as the patients. I've never thought I would want to be treated like a dog until dealing with these people!

I can't imagine having had a worse experience with a vet clinic. Aside from Dr. Fontenot telling…read moremy husband that she dislikes our breed of dog, A German Shepard, she let him walk out of her practice a year ago, claiming he had a false positive heartworm test. Fast-forward one year and we recently took him back there for his annual visit, and low and behold, he has heartworms. None of the issues we took him in for were addressed and Fontenot didn't even have the common decency to come out to the car (being they are still doing curbside only) to explain his course of treatment. Instead, she sent a vet tech out to our car to try and accuse us of skipping our dog's heartworm preventative ( of which I have records to prove that he has never missed). Accountability is everything in this world. Had she retested him a year ago, perhaps she would have found that indeed his first result was not a false positive. Instead, she is so quick to get everyone out of there. Not thorough at all! Profit only! Additionally, we cannot get this clinic to give our dog the heartworm preventative they are now recommending. They will not authorize his meds through third party services and have been giving me the run around for over a week about technical difficulties with their online store. Overall, this vet is highly incompetent and I believe that because she has such disdain for our dog's breed, she was hoping he would die of heartworms. Please do not bring your pets to this joke of an establishment.

Not the worst experience of my life but definitely not the best…read more I was born and raised in south Louisiana, true Cajun. This is far from the southern hospitality I'm accustomed to seeing... Maybe I caught them on a bad day? First, they only have one doctor on staff and you can expect to wait upwards of thirty minutes to see him in the waiting area. The lady behind the counter doesn't really want to know you or why you're there and her attitude sucked... The visit felt very rushed especially after discovering my dog had heart worms. We rescued this dog not know he had the heart worms and were genuinely concerned for his health. I really didn't feel like they cared about our furry little friend. I'm not saying they have to personally care but on some level that is what vets are suppose to do, CARE for you pet... I would look elsewhere. Update: We took our pet to a vet in Texas and were informed that the heart worm treatment method they wanted to use here was outdated and dangerous.

Dr. Jake and Emily Thibeaux took care of my dog Zero for most of his life. Together with their…read morelovely staff, they cared for him like he was family. In all stages of his life, they took the time to make sure he felt loved and safe. He had surgery and dental work done at the hospital. Everyone was kind and professional throughout his health journey. I truly believe they helped me to have many more years with Zero. In his final stages of life, the care and empathy they showed went beyond what I ever expected. They treated him with tenderness and gave me the space and support I needed to say goodbye. I will never forget their warmth during a difficult time.

Wonderful staff. Caring people I would highly recommend them. From the front desk clerk to the…read moredoctor and staff in the back. I trust them 100%.

Great doctors and caring staff. I really appreciate the fact that my pet and get called to a…read moresecondary waiting room (similar to when I visit a doctor myself) where we both wait for the veterinarian to come talk to me.

Loftin is a wonderful veterinary hospital. They are caring and thoughtful. The staff remembers who…read moreyou and your four legged family members are ...... gentle with shots and exams.

I cannot say enough good things about this clinic. All of the doctors and staff go above and beyond…read moreto always help out and do whatever they can. They are very helpful no matter what animal you bring in. They are very sweet and loving to dogs and cats and really make you feel very comfortable Turning your baby over to them. I have had to call numerous times to get last minute appointments because something came up and they always do their best to fit you in the same day. Truly a great place and highly recommend to anyone in the area even if it's worth the drive.

If you're looking for a new Vet, you're home. We had the unfortunate experience of only finding…read morethem when our golden had cancer, but for the remainder of her life i couldn't have asked for more. Everyone there was so kind and gracious and explained everything in such a gentle yet informative matter. After we had to put our dog down, we got a sympathy card in the mail soon after, which was so thoughtful and touching it brought me to tears. Any pet we have in the future, i couldn't imagine using anyone else. Couldn't recommend them though!

I feel so lucky to have found this vet clinic close to my home but even if they moved further…read moreaway, I would still be a loyal customer. I have never seen any people be so gentle and patient with with my pets at any office before. They truly care and try to work with you and always explain everything in detail. My dogs actually wag their tails when we go there and the cats enjoy all the attention! It is also very reasonable. Would recommend Dr. Richard and her staff to anyone who loves their pets!

My animals always have the best experience here! The staff is lovely and Dr. Tate always takes the…read morebest care of them.

they are amazing! they are all so helpful and I wouldn't feel comfortable leaving the care of my…read moreanimals to anyone other than Dr. Tate and his staff.

We have used DDG since just after they first opened. From our first dog (my baby) 30 years ago to…read moreour current 2 they have all loved being there. And you couldn't ask for nicer people than Ash and Drew. They treat your dogs as their own children. From the time we drop them off till the time we pick them up we have no worries about them being well cared for. And we have left them at DDG for a month while overseas. Trust. Responsibility. Kindness.

My dog and I LOVE this place. My dog is almost 10 and doesn't get left at boarder often. She's a…read morehomebody. But anytime we drop her off she runs to the owners happy to go in and play. It so easy to tell she's treated well there.