I come here when I am traveling to Louisiana to visit family. I am always very impressed with the…read moreprompt responses and accommodating staff here. Also love the camera option so I can watch my fur baby! Definitely recommend!

They are very professional and nice. They did a good job on my dog. Roxy looked and smelled good.read more

After hearing so many great things about this place we swapped from our normal doggie day care . I…read moream obsessed with this doggie haven . They have their rules they stick by them because they know what they are doing . Our dog is so happy and worn out from playing so much . The staff and so professional and from what I've experienced genuinely love and take care of each dog as if they were their own . so grateful to have found this place x

boarded my cat Rose for 3 nights. We looked at the facility before deciding to board her there…read more When we toured there were no cats and the room was very clean. We brought her there on 7/3, we brought her a blanket toys and food. I explained how much and how ofter she eats. However upon picking up Rose I had several concerns. When we dropped her the other cat was free to roam which was what I saw, when I returned the same cat was out free to roam. I  was told not to worry that you all had experience with difficult cats,but between the two workers they both were afraid to let her out. My husband had to go get Rose out so my concern is that if you could not get her out today how were you getting her out the last 4 days for playtime or was she just confined to that small space. I also inquired about how was her condo so dirty and was told it took a little time to clean. The litter box was filthy as well. At home her litter box is cleaned twice a day. My other concern was that the bag of food that I brought there for Rose,  once returned had very little taken from the bag. I am very irritated and concerned about the dirty conditions Rose was subjected to and whether she was confined to that little space we removed her from. Rose is like a child to us and I thought that during my absence she was well taken care of.  It took us a while after getting home to calm her down.

Update: 4 week follow up was fantastic. She is doing great; following commands, walking on leash &…read moreloves doggie daycare.. also they sent us a video as she was learning so hubby could see while offshore! I brought my Zoah there for her first training class today & daycare. She came home so happy & she's loving all that she is learning. I'm so glad they have great hours & amazing staff! They sent her home with progress report for my husband & I to be able to reinforce all she is learning.

From the owner: Lafayette's Best Dog Training Company Offering Private…read moreTraining for Puppies and Adult Dogs, Group Classes, and Board & Train. We also offer Grooming! We will teach you the secrets of successful dog training using management and reward based techniques. With your help, we create a unique training plan based on mutual understanding, communication, and respect. Our trainers can help you train your adult dog or new puppy, get a handle on behavior issues like aggression, and even guide you through the process of training your own service or therapy dog. We work hard to ensure you get the best for your dog!

Ok so I had an open mind. This place is a total dump but I thought hey if the vet is good no…read moreproblem. First we walked into the room where a man was standing. He did not introduce himself. I figured out in time he was the vet. I had to bring up all the preventative things. His answers were short and impatient. Anyways we got shots. One thing I didn't like was him sticking a thing up my dogs butt without asking first. I get it. Things need to be done. But in talking with family I could have just collected a sample. Either way I think they should consent with the owner. The last straw was trying to get help with a simple issue. They did not resolve it for 17 days. Anyways yeah we have already switched vets

Definitely not the same since Lambert had passed. Been going to this business almost 12 years now…read morenot only was the prices risen for nail cuttings from $10 to $20 last appointment we had here my girls just needed new heart worm shots. Which they knew exactly the one I needed since the week before make the appointment a week ahead and I show up almost 45 minutes early to the appointment. Which reception stated they went out to get the medicine they had none in stock in office mind u I went 45 mins earlier they didn't even call us into the office until almost an hour later. Because the solution needed to be mixed. Haven't been back since

Every bad experience with them is the customer service. My pet had an appointment that was…read morescheduled at minimum 3 months in advance, and they needed his appointment rescheduled because they were short staffed. The only accommodation that was offered was to have it rescheduled and wait another 2-3 months for pet grooming. Recently, my pet grooming was cancelled b/c my pet needed his vaccination up to date and that needed to be done "before his next grooming appointment" His appointment was cancelled via email "7 days" before his grooming. They were contacted about the cancelled appointment and the person I spoke with stated "his vaccinations still are not up to date, so the appointment was cancelled and the vet confirmed that your pet appointment was cancelled." My intended reason for the call was to ask why I had not been "called" to inform me that it was going to be cancelled. But before I could finish my statement, I was interrupted by the worker and was rudely reminded of "all the times" date by date" I had been contacted by the business that the vaccines were not up to date while also speaking to me as though I was a child and not as though we were both adults and I am pretty sure I am old enough to be her mother. I attempted to interrupt her on 2 occasions requesting that to please allow me to speak and that I was already aware of the times I was contacted and if I could finish my statement. She went on and on being aggressive with her tone and disrespectful deminer and her account of when I had been contacted. When my tone got louder and told her I already knew I had been contacted and the number of times, she accused me of being disrespectful when it was disrespectful to cut me off before I could finish the reason for calling in the first place. I only wanted to know why a call could not be made to inquire if my pet had a pending appointment for the vaccines "before" the scheduled appointment before canceling it. Apparently, they were able to "call" the vet office (that my pet no longer went to) and confirmed he didn't have the vaccines done because his appointment had been cancelled. I told her we had moved to another city and that's why the appointment was cancelled and he had an appointment somewhere else. So, I "did not communicate with them when and where my pet was getting his vaccines" so, his appointment was cancelled. I still had "7 days before his grooming appointment" to have the vaccinations done and well as update them where the visit occurred. At the end of the day the vaccines would still have been done before his scheduled appointment. I have work in the medical field as a Respiratory Therapy for 20 years and with all types of diversity. This was the worst display of respect and quality customer service I have ever experienced. I have no desire to continue to support this business establishment and at this point would not recommend to anyone because of the lack of respect for a customer.

First time dog owner and first daycare boarding experience here! We have had a great experience at…read morePaws with our pup. He is always happy to go to daycare. We just left him for boarding and even with a packed kennel we knew our pup was taken care of! Appreciate the staff at Paws!

Do Not bring dogs with a traumatic past here. I brought my girl here and we adopted her about 5-6…read moreyears ago from a shelter who saved her from an abusive environment. I communicated to the techs that she is very skittish and has came from an abusive home. They either disregarded this remark or didn't have the necessary experience to understand the situation and handled her just as any dog. Due to this she did react negatively and bit a tech. They then came back and told me I was lucky that it didn't cause any bleeding otherwise they would've quarantined her at the pound. I am not sure how more clear I could be saying this dog came from an abused home and is skittish. She has never bitten anyone as long as I've had her but how my communication was disregarded and how she was handled escalated the situation unnecessarily which almost resulted the to quarantining my dog.

We have taken my first dog here for the past 2 years with no issues. However, whenever my partner…read moreand I got our puppy, things started to go downhill. We had her put in the daycare program this care center and one day when I picked her up, she was sneezing, coughing and had a runny nose. The daycare staff didn't mention anything to me and my other dog also quickly started sneezing and coughing. My puppy contracted kennel cough from either another infected dog or contaminated surface/object and brought it to my other dog from the daycare. They were both diagnosed with kennel cough here. Then in a recent visit about a few weeks ago, I believe it was a vet tech who asked me if I wanted to get bloodwork done on a general wellness visit on one of my dogs. I declined, saying that he needed to get it done anyway soon in another visit. She insisted on telling me it would be cheaper to do it now and kept pressing me on it. I said I'd think about it. When we went to the room with the Dr., I told her (the doctor) that I'd like to wait on his bloodwork because we'd have to do it again and I'd like less stress for him, even if it would be more expensive to wait. She looked at me and said it wouldn't be more expensive to wait, that it would cost the same. That blew my mind. I understand that mistakes happen, but that made me feel very uncomfortable. I've never had an experience like that here. And the final straw happened last week. I boarded both of our dogs there for the weekend for the first time. One of them came back just fine, but the other has had diarrhea for a week straight. My partner and I both called, he was told it didn't sound like it was an emergency because she had no other symptoms. He called again a day or so later and was told she should've been brought in. We came in and did not get a definitive answer other than it was probably the stress of the boarding. I was told the dogs had a great time. A week of pure liquid being sprayed out of the wrong end tells me otherwise. I asked the vet to do a fecal test on her to be safe, to which he agreed, but he did not do it. Now our other dog is also ill and having awful diarrhea. We also disclosed that she was in heat, which is unfortunate because she needs to be spayed. For this appointment we had a different Dr. He said he actually preferred animals to be in heat for a spay because it elongates their uterus. What he did not mention is that spaying while in heat is generally not recommended and poses severe health risks (such as excessive bleeding). I had received a second opinion from another vet and was informed of the risks. I would never put my puppy in a situation where her life could be at risk for a matter of convenience. For these reasons, we can no longer bring our pets here

Arcadia Veterinary Clinic went above and beyond for my little Chihuahua when we had an emergency…read morewhile visiting Slidell. The staff were so kind, compassionate, and professional--they truly treated us like family. When a winter storm later kept us from seeing our local vet in Monroe, they even helped with my dog's medication over the phone. I'm so grateful for their care and highly recommend them to anyone who loves their pets!

I've taken all of our pets here for the last 4+ years. And they've deserved a FIVE STAR rating the…read moreentire time. While I had been to other local vets before AVC, IMO, Dr Tanya and her staff have always been my favorite in terms of caring, service, and value.

If I could give this place 1000 stars I would! Petsmart Banfield Experience…read more Friday March 1, 2019 I found a mass on my 13 year old Boxers abdomen, I took her in see Dr. Laura Sarradet on Saturday, March 2 (the next day) at Petsmart Banfield, 5700 Johnston St. Lafayette, La. (337) 984-1668 Hospital Number: 0638. She was a drop off, later when I picked her up, the Dr. Said that when she felt the mass she said to her assistant "Oh my god, Oh my god, Oh my god, what is this". They did an aspiration, Blood work and X-rays on her and sent her home with a pain med and antibiotic, bc they "thought" she may have infection". They had told me it takes up to 48 hours for results and because it was Saturday I understood that they would not be back until Monday. No one called to check on her on Sunday on Monday by 10 am I hadn't heard anything so I called and spoke with Laura, the office manager. She had told me No way did they tell me that it would take 48 hours because it takes 3 - 5 days. (They told me 48 hours). I had told her that my baby had a horrible weekend and was in allot of pain... is there something I can do to help her, she just kept putting me on hold and finally I spoke with Dr. Breann Morse On call that day and she had told me that all we can do is wait on results. I called a 2nd opinion, St.Francis In Lafayette, got her right in and the very second Dr. Emily Burke felt her, she immediately compassionately said, with tears in her eyes "this baby has Cancer", gave me my options, letting me know that I would be lucky to have her by the end of the week. She gave me pain meds, vomiting meds and something to hopefully shrink the mass while she was still with us. With me making the decision of "Waiting on results"..... I'm calling Banfield daily, they never once even still today, Monday, March 11, have not called to see how she was doing. Every time I called last week the Manager, Laura and Dr. Breann would just tell me, they can not call the Lab, the only thing they can do is wait on an email of results, later that day told me that Dr.Breann talked to the Lab on Tuesday, but no one had the common courtesy to call to inform me of anything. Finally, with my baby getting worse by the second..... I called the Lab myself and they told me they "COULD" give the Vet the results over the phone, that all they needed to do was call and ask for them. Dr.Sarradet came back to work Thursday or Friday and still never called to check. Low and behold, within the hour, Dr. Breann called me with results that they had no answers, that it CLEARLY WAS NOT CANCER, and gave me options of surgery, she also told me that she is not the Dr. I had been talking to. (Mind you there are only 2 Vets there and Dr.Sarradet was off) Still in contact with Dr.Burke, as she is constantly reassuring me that this is Cancer and giving me all of the options on what to do and or how to keep her comfortable the best I could... she took a turn for the worse on Friday March 8. I took her to Dr.Burke and we had to make that very hard decision that we all regret as furr baby owners. Dr.Burke and her staff were all so compassionate about the whole situation. Remember, I mentioned... "Banfield still has not called". I called this morning to get the Doctors that saw her and dealt with the situation and spoke with Laura, the manager, she asked how Jessie, my Baby was doing, I jut said, we had to put her down Friday, she said "Oh, ok". I hope Furr baby lovers read this and DO NOT wasted their time with this place as they are clearly only in it as a "job".

Do not let this clinic tell you that the 3 month dose of Bravecto is 'harmless' for your dog!! They…read moreno longer carry the once a month pill and convinced me that the 3-month Bravecto is 100% safe, it will not be harmful to my elderly dog and she died 3 weeks later!! My dog has never been sick her entire life and after taking Bravecto, my sweet dog was immediately sick, throwing up and never got better. She suffered for 3 weeks while her liver and kidneys shut down and than died in my arms. This drug has a class action lawsuit and almost got pulled off of the market!! Other Vet Clinics wont even carry it. This clinic is all about profit with zero compassion. Don't say you weren't warned to stay away from this clinic!!

Rachel is such a gem! She jumped at the chance to help us with our large breed dog over a holiday…read moreweek and we could not be more appreciative. She was organized, proactive and communicative. We felt at ease beforehand as Rachel coordinated the schedule in advance. And then we were able to enjoy our trip knowing that our big guy was in such good hands with Rachel. She also went above and beyond to keep an eye on our home while we were away. Highly recommend!

From the owner: Hi, I’m Rachel Falgout, owner and founder of Mary Puppins Pet Sitting and Dog Walking Services…read more After traveling for work all over the World 70% of the time for the past 24 years, my peace of mind came from having a reliable pet sitter who would take care of my dogs as though they were her own. Dog boarding facilities can be costly and although they provide a great service, our pets don’t always get the personal attention they need. I would love the opportunity to look after your fur babies while you travel or while you’re at work. If you need a dog walker then I’m your gal too. DM me for pricing and details of my services. Rachel C. Falgout