I had a very positive experience with this firm. The attorneys are knowledgeable, prompt, and…read moreclearly prepared. When I had questions or needed guidance, I received direct and well-reasoned responses--not vague answers or runarounds. From the beginning, expectations were clearly set. I had full access to my file and could see pleadings and documents as they were added, so I never felt in the dark. Before court, I received a detailed letter explaining what to expect and how to prepare, which made the process far less stressful. As for communication, I followed the firm's instructions. When I wanted to speak with my attorney, I scheduled a call using the provided system--and I received the call exactly when scheduled. That process worked as explained. Pricing was also clearly laid out in the client fee agreement. The reality is that legal advice takes time, and time is what you're paying for. Emails and phone calls are not casual conversations--they involve legal analysis and responsibility. I understood that when I signed up. Based on my experience, complaints about "lack of communication" often seem to come from people who did not follow the firm's clearly stated procedures or who expected free, unlimited access to an attorney. That simply isn't how legal representation works. Overall, this firm is thorough, prepared, transparent, and professional. If you read the agreement, follow the process, and understand that legal services are paid services, you'll be well served here.

Testimonial as follows:…read more You don't know me, but I would like to share my experience. I have spent the better part of the last decade fighting hard to remain in my only Daughter's life. Following my divorce in 2010, which of course felt very one sided, unfortunately my greatest mistake was not having legal representation. Recently, just in the past few years, my Daughter has identified a number of discrepancies with respect to my character that do not match what she has been told. While visiting with my side of the family, my Daughter has seen with her own eyes how I act under pressure, behave when stressed, and my attitude when angry at the situation, when my family and I are all together. My daughter saw that I was not the villain or dangerous individual that I was believed to be. Just recently my daughter chose to move into our residence. My new Wife and I of course had already discussed this possibility and had prepared in advance. The Law Office of Mark Childress and his team were able to get my wage withholdings for support stopped, the custody transferred to me, and set a small child support for me until my daughter graduates high school in just a few short months. I know if I had attempted to secure all these items without legal representation, I could still be waiting another year or more for finalization. The Law Office of Mark Childress worked as a team to provide me with the assistance I needed to complete all the legal paperwork that I personally would have been lost for months attempting on my own. I only wish I had contacted my friends at the Law office of Mark Childress back in 2010. Sincerely, Jomie Tebbetts

I was very pleased with Keoni Cano changing our antenna. My experience is 5 star. He did a great…read morejob. The reason for a 3 star is past experience. A few years ago when they put in the antenna we had so much trouble with our internet and couldn't get a good worker out here. My son ended up fixing the problem. That was a few years ago. I am hoping to have more work done like this last job. If I can continue to get work done like this last job done by Keoni, then I will give a five star review.

Date of Incident: October 24 - 27, 2025 Location:…read moreWeatherford, TX (Hudson Oaks Office) If I could give Netlink a negative rating, I absolutely would. On Friday, October 24th, 2025, storms rolled through Weatherford, and my parents' internet service went out. My parents are retired, and everything they do depends on their internet connection. We called Netlink immediately. Their phone system said "call volume is higher than normal" and offered a callback option. We selected it -- no one ever called back. We tried again on Saturday. Still no callback. By Monday, I finally reached someone in "IT support." The representative, who introduced himself as Jet, had a very strong Indian accent. I asked where he was located -- he admitted he was outside the U.S. and was not allowed to say where. After researching, I found out that Netlink contracts all their customer service and IT support out to India (Bhopal, Madhya Pradesh) because it's cheaper for them than hiring qualified support here in the United States. In other words, Netlink cares more about saving a dollar than serving their customers. I spent over an hour (1 hr 4 min) on the phone with Jet, and he still couldn't fix my parents' issue. He couldn't even schedule a technician. I eventually called the main 800 number and pressed the "Sales" option just to reach someone local. When I finally reached a rep in Hudson Oaks, I asked for a supervisor in the U.S. -- and was transferred right back to another person in India! I even called 682-257-4414 and spoke to a dispatcher who told me the earliest technician visit was Wednesday afternoon -- nearly five days after the service went down. That's completely unacceptable. I used to be a Netlink customer myself, but I switched to Starlink, and I'm so glad I did. Starlink has been reliable, fast, and their support actually cares about their customers. When storms roll through, Starlink keeps working -- Netlink doesn't. Netlink is the perfect example of a company that has lost touch with its community. They outsource American jobs overseas, provide terrible customer service, and fail to deliver reliable internet when it matters most. Save yourself the headache. Don't get Netlink -- go with Starlink instead. It's well worth the investment. To make matters worse, Netlink is an American company on paper -- headquartered in Madison Heights, Michigan -- but nearly all of their customer service and IT support is outsourced to India, specifically Bhopal, Madhya Pradesh. The U.S. office handles sales and contracts, while the actual tech support and customer service you deal with are based overseas. They do this because it's far cheaper to pay employees in India ($8,000-$15,000 a year) than to pay qualified Americans ($50,000-$65,000 a year). In the end, Netlink chooses to save money instead of investing in reliable U.S.-based service and customer satisfaction. That's why their support is so slow, frustrating, and disconnected from their customers. In comparison, Starlink has been the complete opposite experience. Their service is reliable, consistent, and built for real people, not call-center scripts. When storms roll through, Starlink keeps working -- unlike Netlink, which seems to go down every time the weather changes. Starlink's customer support is responsive, professional, and most importantly, based in the United States, where representatives actually understand your needs and care about resolving problems quickly. It might cost a little more up front, but it's worth every penny for the reliability, speed, and peace of mind. Starlink proves that when a company invests in its customers and its country, everyone wins.

In the beginning, Andrew with masterly legal was a true professional. He came to my brother's home…read moreto assist with his will since he was bedridden. Fast forward to his passing 10 months later, I've emailed many times asking to speak with the attorney with a couple of questions to finalize his estate. I would have been more than willing to pay for his time. However, he's been "out of office" for nearly two months. I keep checking back but no response.

Great company when it comes to estate planning, business law, and sports law. Andrew and his team…read morewere very responsive, knowledgeable, and went above and beyond. First class service all across the board.