The service is wonderful ! I have gone there over the years and they have always been so helpful . Highly recommend!

The staff is always friendly, it's so convenient I do all my shipping from this store.

Printed some papers here and was shocked how friendly and helpful the staff is. Will definitely be going back when needing anything print related! read more

Always friendly and efficient. Do need them often, nice to know they are there. Will be back.

Small business with big surprises inside. Need to ship something? Come on in! Need a greeting card for a last minute birthday? They have em. Need to pay your SMUD bill? You can do it here! Enjoy friendly customer service like the old days? Yes ma'am, they are serving it up daily. read more

I went to this olde-towne shop because the owner offered to mail something for me and sign her name on a legal document saying she did. I offered her more money than she asked for as I didn't really need much, just her help. She kindly refused. It's not often you find a genuinely kind and compassionate person who gives without taking. If I lived in the area, I would definitely go back. It's a clean, well lit roomy shop with nice items for sale. Thank you, Teri! read more

I love this place! The lady and others who work there is very nice. Also very cheap to send stuff I always will come here.

Service has deteriorated. Hours are changed a lot probably due to COVID but they should match what is posted on Google Maps. I am sure I am not the only one who relies on that information. Google says 9:00 am, I showed up but sign says 10:00 am. Called twice after 10:00, let ring until system hung up. No answer. Are they there? Redeemed themselves by calling me when my package arrived. Unsolicited. I am much obliged. thanks read more

LOVE coming here! This place has a super friendly and small-town feel which I like. I'm in there at least five times a week and the owner and the girl up front have always been very patient and helpful. read more

Always friendly. Has everything you need minus the long lines at the post office. Support local business

Awesome Customer service! I've been with the Mail House for two years and it's way better than going to the post office. Lots of parking and fast service. I had a box at Carmichael PO and there was always some kind of drama when I went to pick up my mail. I pretty much get all my mail shipped to the Mail House as I've gotten tired of the porch pirates, much better alternative. read more

Allie was very professional and she is very accommodating time wise for notary service. She was very kind to my elderly parents! Wonderful lady and will go back again! read more

I love this local business! The owner, Aleia, is so friendly and personable! She remembers who you are and helps with your needs efficiently. I love the cards, trinkets and other specialty items that have been added. You can pay bill's here and ship packages as well as have a mailbox address, without a post office wait! read more

Convenient, but expensive. Huge markups on items.

When sign says closes at 5pm - they aren't lying. Cell phone time says 5:00 exactly as you try the door - door locked - girl inside runs into back room so you can't see her - don't bother knocking - she won't come out til you're gone. Thanks for the great customer service - read more

Had to stop by here because UPS would not bring me my package, thankfully its pretty close by so it was not that hard to just go and pick up my package. The staff is very nice and friendly I was in and out with in minutes. read more

Awesome experience. She's so nice, professional. Shop is clean, smells nice, and cute decor! I was in and out in a blink!

We mostly use The Mail House for notary services. You need to make an appointment, but they are easy to work with and super friendly and professional. We keep going back and would recommend to anyone. read more

Very rude and not very helpfull Eating while talking to you Didn't tell you how the package was mailed

The only reason I keep going back to this place is because its close to my house. I shipped a pair of skis to my son via Fed Ex thru these guys once & they charged me what the Fed Ex site said it would cost. Next time I went there to ship skis to my son they charged me some huge additional fee for it being an odd shaped package. I tried arguing with the guy about it, but he insisted & my son needed the skis right away. Now I find out that my husband shipped a Christmas present to my son the other day, handed the guy the address to ship it to, but the idiot behind the counter shipped it to the address he already had in his computer instead of the address he was told to ship it too!! Urghh!! Definitely not using them any more!!! I don't care how close those idiots are!!!! read more

Aliyah was awesome! This establishment has everything you need for mailing, etc. without lines, and with 5 star customer service! Support your local businesses people. read more

Aleia (Owner) was very nice. Today I came in to drop off some mail and to get some things laminated. It is nice to know a small businesses that you can come to for these sorts of things. It definitely beats looking for parking and waiting in line at the FedEx... Thank you? I will definatley return. read more

I absolutely LOVE The Mail House. Everyone that works there is super friendly and helpful. Aleia, the owner, came to my parents home when they needed a notary. She was great. Just like her staff, she is kind and helpful. I can't say enough wonderful things about this neighborhood gem!! I HIGHLY RECOMMEND!! read more

I seriously love this place! I never even set foot into a post office anymore. (Thankfully) The staff is super friendly and family owned and operated. The prices are cheap and there's never a big line. They have it all and its conveniently close to my home in Fair Oaks. If you ever have any mail or shipping needs, this is for sure the place to go! read more

Customer service was outstanding! I was in need of a notary and it was so simple to get in to have this taken care of. I was also able to take care of mailing some documents. Aleia went above and beyond, even providing a scan of documents and sending over to me. I will definitely stop in to The Mail House again whenever I need mailing or notary services. read more

I've used them to mail and ship a few things, and everything arrived quickly and with no problems. I know they have a new owner, and that could be the change I'm seeing. Either way, I'll def continue to go back. No post office lines and friendly customer service is always worth it to me!! read more

I have had a mail box at The Mail House for nearly 12 years and have used it's service on many occasions. Never a problem. The original owner, Mike, was an awesome guy and unfortunately passed away a few years ago. The new owners, Danny and Allie, are very nice. On many occasions Allie has brought my mail out to me before I can even get out of my car! That is great customer service. read more

This place sucks! Packages take forever to get to there destination! Will be using the post office from now on, since it goes there anyway!

Do not use this store for shipping. unless it is paper. I was sent dishes.Some were broken or chipped. No bubble wrap around the dishes properly and two dishes and bowls put together with no protection between each. Porcelian dolls were also sent. Bubble wrap was loosely thrown in around 2-3 4 dolls at once and of course their faces broke. These people do not know how to wrap. It was horribly done and with no care AT ALL. read more

The Mail House has been open for 33 years and I've heard nothing but good things. However I know that unfortunate circumstances forced an owner change and the business did start to suffer. As of march 13th 2013 I am the current owner and I have great experience in customer service and business. This store will be brought back to great things for the community. Look forward to new great prices and customer service. Thank You. read more

The most friendly, professional, and accurate mailing outfit. I recommend it to anyone who cares how their package is to be sent!

This place is SOOO Awesome! Quick, Easy, and to the point. No hassles at all. My package was shipped from there and arrived at its destination - Exactly as they said. They will have my business forever! Thank you Mai House read more