I want to draw your attention to a representative named Riley; but first I want to indicate that I…read morework for a company that does normal shipping business with MTAMailbox. Riley went out of her way to reach out to us in an attempt to circumnavigate an issue with assisting a customer using our applications. Her efforts, time attention and candor ultimatley resulted in a "massively-positive" outcome for her customer. I like that, and frankly....she deserves a raise. Riley is really killin' it out there! Great service.

What a wonderful shop. Great people who are anxious to get-it-right and a full spectrum of…read moreservices-UPS, Fedex, etc

Quick and knowledgeable service. Got me in and out. Myles was great and very friendly. He is a…read morecredit to the store.

Came here to return an item with prepaid UPS label. Patricia helped me out! She was lightening…read morefast and super friendly even though I didn't know the process since I had my own label printed out. Very nice lady and another positive experience at this UPS location. Thanks Patricia!

Just had the best experience there today, everyone was so friendly and made sure to greet everyone…read morewalking in. It was very busy but the staff moved through the line quickly and from what I observed were very helpful with the interactions I witnessed, as well as my own returns and drop offs. Great store!

Absolutely incredible customer service! Needed a resume quickly printed up for a job interview and…read morethey got me out and on my way in less than 5 minutes. So grateful!

Helpful employees. Quick and easy amazon returns. No issues :) ....... parking can get congested…read moredepending on time of day due to the restaurants in the strip.

Absolutely love this location! Penelope, the owner is a godsend. Went there a couple days ago after…read morehaving some issues with UPS in the Roseville area you'd think that a Folsom location wouldn't be able to do anything to help me all the way out in Roseville, but Penelope pulled some strings and made sure that my package arrived as it was supposed to rather than being returned to sender. In an era where work ethic and going the extra mile seem to have disappeared. It was really refreshing to have someone go the extra mile for me. Big, thanks to the owner and all the employees at this location who were so kind and took the time to help me out.

I think if folks new about the Postal Annex they would be coming here in droves compared to the UPS…read morestore down the street. Same services and then some. No appointment needed for your passport photo. Drop off returns, etc. Amir was fantastic with friendly, professional and competent service. Price points can't be beat either. Thank you!

Know your shipping prices before your come in here. Quoted Shipping a $6 media mail package should…read morenot cost $24. I have no problem with people making some profit, but that's preposterous.

Yes I'm leaving a review for an ups store lol. All the staff here have always been super friendly…read moreand helpful, it doesn't even feel like UPS. They are the nicest professional folks always eager to offer their help. From the conversations they were having with other customers it was obvious a lot of people are regulars, and I see why!! I do my printing there sometimes and you need to email them the documents first and there's a minimum to pay by card. Luckily I had a dollar!

2 stars instead of 1 because I should have doubled checked everything…read more I took important paperwork to UPS to be notarized. I wrote the exact, required verbiage (which was also in the instructions on the form). But unfortunately, two pieces of required information were not included. Again, my bad for not double checking the Jurat before leaving UPS. Lesson learned, time & money wasted, as I now have to get it notarized again.

They have 5 stars for a reason. Pleasantly surprised by this little shop ran by a husband and wife…read more They treated all of the customers like family and are extremely professional, knowledgeable, and friendly even through the holiday season. They offer a lot of services here and are even an authorized fedex and UPS shipper as well. So much nicer than going to the actual UPS store or FedEx. This will be my first stop for any shipping needs from here on out.

Such helpful & great service. And cute little store too…read more They helped me with choosing the best & most reasonable way to ship a box.

They continue to auto remove funds from our credit card on file each month. It has now been 6…read moremonths of funds removed. Can't understand how they can continue to do this after leaving multiple messages, sending multiple emails, contacting the Attorney General. Our next step is to get an attorney and sue.

From the owner: Mailbox Rental Mail and Package Receiving…read moreArrival Notification

Dropped off a package - the desk person was very nice. What I really appreciated was how clean the…read morestore was. I have been to other UPS stores and they are littered with return packages - I even wonder if our returns are going to the right place. But at least the customer facing area is kept very clean and professional. I did compliment the desk person about the store being so clean and it was clear from his response that customer service and keeping his store clean was very important to him. Very nice - keep it up!

Good service and friendly employees. I was greeted with a…read moresmile and the lady at the store help with a dedicated manner

Really like this location. Store design is welcoming and staff is extremely helpful and seem happy…read moreto be there. What more can you ask for? Didn't wait too long in line when an employee approached me and quickly taught me how to use the scan machine so in future I won't have to wait in line at all! Great experience at this Fed Ex!

Horrible costumer service! I came in to ship out some…read morepackages and the employee at the front desk was so rude and offered little to no help. She then decided to bring over her female manager who was very rude and decided to give me dirty looks rather than help me with the right labels I needed to ship out my packages correctly. Worst experience very disappointed with the service , especially from "management" Happened at 430 pm on Friday 3/6 on East bidwell.