I want to draw your attention to a representative named Riley; but first I want to indicate that I work for a company that does normal shipping business with MTAMailbox. Riley went out of her way to reach out to us in an attempt to circumnavigate an issue with assisting a customer using our applications. Her efforts, time attention and candor ultimatley resulted in a "massively-positive" outcome for her customer. I like that, and frankly....she deserves a raise. Riley is really killin' it out there! Great service. read more

What a wonderful shop. Great people who are anxious to get-it-right and a full spectrum of services-UPS, Fedex, etc

Wow !! What can I say I am so Thankful I have this service! The employees are so personal and protective of your Products and Mail. I will use this service forever and you should too! read more

Great service and they make you feel like family as soon as you walk in! I was able to get my live scan done and taken care of in no time. I recommend this business. They also have great little gifts for a great value. I will return read more

This place is a hidden gem! I had several items to send, and David didn't bat an eye.....he was friendly, efficient, and obviously conscientious and efficient! After I sent everything , I got home and realized I had sent an empty box! ‍‍ So I had to go back, and Pete helped to open the box back up, with no judgement of my dumb mistake. While I was there a lady whose name I didn't get, who came out of the back and helped me to laugh at myself. The manager must have excellent judgment cuz these 3 people made me want to come back any time I have anything to ship. There is no better mailing store, and I just can't thank these folks enough! read more

helpful and pleasant offer multiple services and also very convenient location never had any issues at all read more

Such a cute store! Found some really nice stamps for my holiday cards and the person who came is to help was very friendly and helpful.

I ship about 4-5 large packages a month. The team is always friendly and super helpful when I have questions. Can't recommend them enough.

I would never recommend anyone ever doing business with this particular business. I was looking for a particular box size to return a product I purchased via FedEx to the company that I purchased it from. I called the stores that sold boxes in Folsom and El Dorado Hills to see who had a box that matched. When I called "More than a mailbox", the person said that they could cut a cube box down to match the three dimensions for the box I was looking for. I was really skeptical that would work but that person assured me that they had a tool to do it. When I got in my car for the 20 minute drive to their store, I was still skeptical and was waiting to see how they would actually cut a box down on multiple dimensions and then make it good enough for shipping. And if they could do that, what would the box look like. For example, would it be covered in tape to reseal each dimension of the box (height, width, length). When I got there, I explained to the person at the desk what I was told on the phone. He then went into the backroom to talk to the woman I talked to on the phone. He comes out and says that they can only cut it down on the height dimension which made absolutely no sense for what I was looking for because the height dimension was already largely good enough. It was the width and length dimensions that I needed to better match what I was looking for. The woman who gave me the wrong answers on the phone then comes out of the back room and walks to the front door and begins to open it for me to leave. Just how that was done looked like that was their way of dealing with the people they screw (disrespect) who don't buy whatever that store is selling that was not what they were looking for. I wasted about an hour because of how the owners of this store behave and treat others. I had taken a few hours off from work to get this done and I did not have an hour to just waste due to businesses that behave this way. Avoid this business. Go to a Postal Annex or UPS Store. I did eventually find a good matching box at the Postal Annex in El Dorado Hills (on Bass Lake Road). read more

Great place for any type of mail service. I go here all the time for any mailing or shopping needs. I buy my stamps here as well. The staff is so friendly and nice. Love the look inside, very cozy. I love that they give advice on best ways to ship depending on when you want something delivered and give you info to track your package. Very convenient spot to get things done! Highly recommend!! read more

This business service is terrific. I got a custom printed coffee mug and a custom printed t shirt in record time. Their design services are very helpful. All was perfect and good value. read more

I went in there to have some signs designed and printed for my wedding. They came out beautifully!

Love the fresh look and friendly employees and new owners. Can always count on getting packages shipped quickly. They also provide many services...printing, notary, passports, you name it they might do it. Also convenient place to access your P.O. Box and get your packages delivered. read more

I went to the store and I was greeted with great smile and welcome back attitude that is so awesome to see these days.

Honestly I am so done with this company. First time my wife came here to pickup her package shipped to her nickname... no issues at all. They were nice and let me add my name to my po box as well. However, she had a second package come in and that's where all of the issues began. They claimed that they didn't have her notarized form on file even though they had it before. So she sent it to them. Of course, the form contained both her legal name and nickname and they refused to honor it saying that it was invalid and didn't have her nickname on there!? After that, they threatened to ship out package BACK TO SENDER the next day. She provided them proof of everything and tried to reason with them even saying that she picked up a package from here before.... and nothing. They wouldn't believe anything - not even a notorized form which they had before I even signed up. We canceled service and weeks later she contacted them again asking them about that same package and they claimed that they STILL HAD IT and were willing to forward it to us for a fee. What a joke and honestly a scam. They first REFUSED to let us pickup the package and threatened to send it back to sender (while we had service) and then weeks later we find out that they kept the package and were willing to forward it to any random address for a fee. If this isn't a scam, I don't know what is. Would give it 0 stars if I could, but they can have 1 star for that first time at least. The service was contracted with Anytime Mailbox which is how we signed up. They are the ones that made us go thru this hassle. read more

i have been using their services for over a year now and they never disappoint. The staff are very professional and prompt with all service orders, placing a lot of importance on customer satisfaction. Highly recommend them to anyone interested printing, passport or notary services. read more

More Than a Mailbox has become my go-to place for shipping, passport photos, faxing services, postage stamps, and more. I love their cards and always pick up a couple while I'm there. I have their Frequent Card Buyer card and I just got my first FREE card today! Everyone is extremely knowledgeable, friendly, and efficient. I am confident that whatever I bring in they can help me and they always exceed my expectations. Thank You MTAM you make everything easier for me! read more

Pete was extremely welcome and helpful, quick and professional help, if you're looking for the gold standard of customer care and work quality then this is your place! read more

Great service at a fair price. Very convenient for me and the customer service folks are great too.

We've been using More than a Mailbox for many years. Very happy with the safety of our mail. We no longer have to worry about our mailbox being broken into and also nice to have a real street address for our mail. The staff is always so helpful and friendly. I've never had any problems. I like getting the email notifications when I have mail so no wasted trips. Highly recommend. read more

First time in today for a notary need and Kim and Dave were very helpful with my unique situation. Being independent owners, you can tell they care about their customers and will go the extra mile to keep you as a repeat customers. I will be bringing my business to them going forward for any shipping or notary needs. read more

Have used this company before and have had positive experiences. This past weekend was horrible. I had come for a shipping estimate for a package to New York two weeks prior. I ended up sending the package to Montana and that actual cost was higher so what good did the estimate do me. Also the lady who tried to help me had no clue how to send a package. At one point gave up trying to figure out the computer and walked away from me without a word. Wow. I will be taking my business elsewhere read more

They are more than a mailbox for sure. They provide several services including scanning. Top rate.

Used them to fax docs--staff were friendly, service was quick and professional. They got docs faxed and provided email confirmation when successfully delivered. Great personal attention every time I need anything from this shop. read more

This service is great. They are quick, courteous, and very helpful. I have been going there for a long time and am greeted personally. Would be lost without their service. read more

Very safe place to receive mail & packages (especially in Folsom with all the neighborhood mail box breakins & front door package thefts). Staff here is friendly, reliable, and helpful. I've been with them for many years - gives me a consistent address over various apartment / home moves. read more

great service! super friendly and knowledgeable. I went two days in a row with a lot of different needs. every time I asked if they provided a specific service, the answer was always "Yes!" read more

I had not seen the response to my review and had obviously taken my business elsewhere after the bad customer service I had experienced. I'd like to add that the attached screenshot was shown to the clerk at your store and no rolling fee was offered to be waived but thanks for reaching out. I'm clearly still upset about it years later - I forgot to mention I drove out of my way with a newborn and was still treated like garbage - I just had my fingerprints done again for CTC by another facility (the second one since this incident) and I brought the situation up and they confirmed that the social didn't need to be in two places, and I was cleared quickly. It was an error on your store's end and I was refused processing. read more

More Than a Mailbox - Printing Services Near Me - Folsom, California

I came here to get my Live Scan Fingerprinting done. I was helped very quickly and was out of there after about 20 minutes. My fingerprints were submitted and the results were perfect, as I was approved after about 6 days. Highly recommend stopping by if you need fingerprinting. read more

I highly appreciate this business, not because they are a small business doing great work within the community but because they followed up on a misunderstanding I had & a frusration I experienced as we were starting our own business. I'm all about places responding well & these guys did! Plus, it's the coolest little shop that mirrors Cracker Barrel's trinkets! It could have been a bad day but on a Saturday in the fall my wife went in to set up a mailbox for our new business. She waited over a half hour with no progress; she left and they expressed their sorry, but twas a bummer to have spent that much time without anything to show for it. I went there and hour later and was helped one-on-one. It took over an hour to set everything up and things were explained well with confidence all would work well with the county when I set up our address there. Dave was very up front with me about the business license versus the FBN, but the problem was that I could not use More Than A Mailbox for our FBN per Sac County (I called to talk with two different people about this). After signing contracts and asking for a refund based on what I was told by MTAM then the county, I was given no refund on the digital mailbox or physical one. I dropped the key off and left having wasted over $100 or so disappointingly. I wrote a Yelp review to post but gave them a few days to respond before posting it (this is not that review!!!). They refunded and apologized almost immediately and for that I'm grateful. read more

Their customer service is top notch. My Grandmother passed away and we needed custom mugs expedited with my Grandmother's photo. Kimberly showed empathy due to the circumstances, rushed the order and we were able to have the memorial mugs in time for the services. In fact, the mugs were completed sooner than we needed. I highly recommend More Than a Mailbox. read more

This is like a one stop shop for anyone needing any packing, shipping, mailing, fingerprinting, notary services...you name it. It is conveniently located. There is no long wait either to be served. Above all, the staff here is very knowledgeable and very nice! read more

This place saved me time and lots of money! Fantastic service. They were able to retrieve a lost item for me and ship it back to me at home. Very thankful to have found them here on Yelp. GO HERE! read more

Great service!!! Ashton was an incredibly nice and knowledgeable Employee. I came in to mail some documents overnight and I mentioned that I had to go to UPS to do an Amazon Return. He let me know that they did Amazon Returns also. He walked me thru sending them a return label from my phone to them and made the process quick and easy. Couldn't recommend them more Highly!!! read more

Had some work done here before, they were great. Well, I tell you, one employee can ruin that in 20 minutes. They have an employee named Essence. She was rude, impatient, wasted my time. I have gone here in the past and even recommended them to friends and family. No more the Essence was bad. read more

This place is the worst. I generally appreciate M&P mailbox places, but this one is a nosey can dosey (i.e. no can do). I went in to ship my defective Power Balance bracelet back to P/B Headquarters in Lake Forest, CA. I already had it in the envelope and ready to go. I said "one letter for certified mail please." Then grandma asked if I wanted return receipt requested - I said no. But the curmudgeon wouldn't take no for an answer. I said all I want is the tracking number and I will track it on the internet. She said "oh yeah well that's only if the post office scans it." I said "well don't they usually scan it." She said "ohhh no." I am an attorney lady. I send mail certified on a bi-daily basis. I have probably sent 1000 letters/notices certified mail in the last year with a 99.9% successful scan rate. They don't always get delivered but they get scanned. I know that times are tough for M&P mailbox places. My favorite joint over on E. Bidwell next to the Jack's is out of business. The one near my house on Folsom-Auburn is no longer. But, come-on don't lie to me just to make a couple extra bucks for the return receipt. I will not go back. The UPS store or Fed/Ex Kinko's is closer to me anyway. Hey 'More Than a Mailbox,' I suggest you try some customer service - ever heard of it? Props to Pamela R. for coining this place the "shit shack." Zero Props to "More Than a Mailbox" - Out. Sixton read more

I LOVE the creative work I had done at More Than a Mailbox in Folsom recently! I am going to Germany to visit friends and wanted to take along some unique gifts. Kimberly was FANTASTIC in helping me select and design novel gifts made using the photographs of my friends' children!!!! They will be soooo surprised and delighted! It is so hard for me to pick a favorite, but included in the host of beautiful gifts is a musical jewelry box with the romantic muted image of the lovely Alahna with the scripted title: ~Le Muse~ Oh! She is going to LOVE it! Save the files Kim! Mom and Dad and the Grands are all sure to want one too!!!! Thank you sooooo much! You came through for me in a pinch when NO one else ANYWHERE could have done so much all via email communication! It was wonderful to meet you finally when I picked up all my fabulous gifts! I will definitely be back, bringing ALL my friends and family! xoxoxoxo ~ Dr. C read more

This location was great! I went in to have my fingerprints done for a License application and ended up getting my passport photos done there as well. The staff was very friendly, and they offered 20% off the products they offer while I was waiting. They have lots of cute cards and trinkets. I highly recommend this store. read more

I have visited this business three times over the last year. After receiving amazing customer service for the third time I couldn't help but leave a review. The staff is very helpful and very kind. Everyone that works here seems to go above and beyond to make sure the customer has everything they need at the best cost possible. This business not only stands out easily among other mailing and printing shops but all businesses in Folsom. I am grateful for my experience coming to Mailboxes and More and would like to thank the employees here for brightening my day! read more

I went in for passport photos and they were fast, friendly and efficient. I would recommend over UPS store or Fed Ex as the service was more personal. By the way Stephanie F., restrooms are not required in a retail store... read more