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    The Man With His Van

    3.0 (12 reviews)
    Open 8:00 am - 4:00 pm

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    In-state moving

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    12 years ago

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    U-Haul

    U-Haul

    (3 reviews)

    Sud-Ouest

    UHAUL IS NOW BARRED FOR LIFE. The employee working on the afternoon of sept. 1st 2025 scammed me…read moreby changing the mileage on the contract before picking up the truck, so that when I came back 1.5 hrs later after 40 km, they pretended that I drove 146km and tried to charge me accordingly (even though it's almost physically impossible). Showed them my Google Maps itinerary and history, then they tried to put me to sleep with false explanations and reasons. Everything was shady about them, they were obviously operating a well rehearsed scam. One even tried to bribe me to "fix it". UHAUL IS NOW BARRED FOR LIFE.

    I don't think this U-Haul location is consistently bad, but my experience was very frustrating. I…read morehad called them in advance for a quote, and was planning to shop around. Got caught up in Christmas Holidays and never did shop around. Instead, I called U-Haul the day before to say I'd like to rent the truck...was it available if I came the next morning. They told me yes. I arrive first thing the next morning, ready to take the truck. They tell me there's no deposit, I have to pay everything in full before renting. I've rented trucks to use locally and cross the border, yet paying an estimated full amount is definitely a first. Fine. I give my card and it gets declined. So I call Visa. No biggie, they just put a hold on my card thinking this transaction was suspicious/fraud. Visa immediately unblocks my card, and say it will now work. I tell the U Haul Rep to take the full amount...and he suddenly tells me they want to take an ADDITIONAL $400 ($1300 total for a 1 day renta!?l). I calmly explain that had Visa NOT placed a protection block on my card...the transaction would have gone through and I'd be on the road already! Once he told me about this magical new additional deposit, I walked out. My entire moving day was wasted, as well as $60+ in cab fares. I went home, called BUDGET for the SAME rental scenario...and it's an astounding 1/3 the price. Bye bye U-Haul.

    The Man With His Van - movers - Updated August 2026

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