The worst experience in my 40 something years of hair braiding......length was short and cut poorly…read morealso crispy.

So not only am I a regular now, but so is my daughter. We love this braid shop!! Based on our many…read morevisits, it's time for an updated review. Their prices have been consistent and so has the quality of their work. Just yesterday I dropped my daughter off at 5:30 a.m for box braids (back to school time) and she was ready at 11 a.m.! They started on her hair promptly and she of course loves it! Thanks Omoul and ladies for always providing great service! Came here for my first visit today. My appointment was at 6 a.m, however when I arrived my stylist was not available. She arrived a little before 6:30 I believe and immediately got started on my hair. She did an amazing job in under 6 hours! I love my kinky twist! The shop is very well maintained, nice atmosphere. The woman who I believe to be the owner was pleasant. I will mos def go back for my next protective style!

Definitely a go to spot. Friendly, respectful, very swift, with reasonable prices. She definitely…read morebrought my love back to life. I'll recommend anyone to go to Nikki. I haven't stopped receiving compliments since. 5

I had my very first appointment with Nikkie, I was getting knotless small individual box braids…read more She made me feel very comfortable throughout the entire process I will definitely be returning. Thanks Nikki for making this entire process feel less painful and less confusing.

Can always count on an excellent sew-in, cut, color and style from Yvonne! The shop is very nice…read moreand comfortable. You can also get your mani and pedi done while you are there.

Was pretty much a walk in on a Sunday morning. I called as I didn't believe a shop would be open,…read morewith availability. Angelica squeezed me in, taking care not to neglect her current clients. I came with my hair already washed, so she was able to get right to work. She styled my natural hair (TWA) into two strand twist. I was in and out in about an hour. It would have been an additional hour, but I opted to let my hair air dry as To do the twist out the next morning, right before work. I don't remember the products she used, but they worked for my 4c hair. The next morning, It was well moisturized... really good twist out. I will return to see her as her hours and location are good for me.

I wouldn't recommend this salon on my worst day . Nice owner , but they play in your head . If I…read moreshow you a picture and you say you can do it , I expect the same if not similar outcome . I'll attach pictures ... after sitting for 2 hours for 1 out of 7 braids I asked for , I ask for just 2 braids because I have a business meeting that im already late for considering I've been here for 2 hours for one braid . I get a crooked "middle" part & get charged $70 for it "because I got a wash" even though I brought my OWN hair , left unsatisfied, with an ugly hairstyle . I'm highly upset I spent any time or money here . Look the other way ! You're better off doing your hair yourself even if you have no idea what you're doing ... because that's clearly what happens here .

I have 3C hair, and was concerned about getting braids which I expressed. I contacted multiple…read moretimes before coming. I requested large bohemian braids and received a bunch of smaller ones that did not last in my hair a month. When they took down my hair they chopped off inches with the scissors, and used a tiny tooth comb to rush and rake out the braids. My head was sore for a week.To make matters worst- the owner tried to deny it. When confronted the owner yelled and started speaking in her dialogue. My hair looks a mess and is ruined. They did not compensate me after I spent $280 and tipped heavily. I came with bra length hair and came out with a chopped up bob. I am disgusted!

I've been here four times. Twice with the employee/protégé and twice with people who rent…read morechairs/booths. I booked online twice, walked-in twice. I haven't been back mainly because no one addressed the concerns that shared when I'd scheduled online and paid service for and like I had asked them to do in person. They also had a problem with the fact that I brought my own products. Insert Kanye shrug - don't be mad if I know what works for my hair and if I don't want "stylists" using what I consider substandard products (eg Jam/brown gel/Eco Styler/shampoos with sulfates or conditioners with "cones" in them). If the employee/protégé does not listen and service the client and if the booth renter does not listen and service the client, then I have no reason to return or recommend. I had the protégé twice and two different booth renters. Neither the protégé nor the renters addressed my concerns on any level. I booked services based on my concerns and on one visit they "forgot" and had to take me back to the bowl to provide me the services that I'd requested. Sadly, the booth renters do reflect positively or negatively on the salon as a whole and on the judgement of the owner as most clients are not like me and they do not know the difference since LTL does not disclose to patrons that not everyone working IN the salon works FOR the salon. I found out because I asked. If I hadn't asked, I'd have thought everyone worked for the owner. She really should be more forthcoming. While I was there getting my hair done, I saw some really baffling things from other stylists working on other clients. I mean really, who relaxes someone then immediately bleaches their hair??? Even DIY people know not to do that. SMH Bottom line, my PERSONAL OPINION based on MY PERSONAL EXPERIENCE AND OBSERVATIONS, I won't recommend anyone to go here for any hair service no matter who the stylist is and I won't be back.

Being a new customer not yet getting the service the owner is VERY FUDE I be tried numerous times…read moreto set up a consultation so I have a understanding of the process for loc extensions I was told by the receptionist to walk in to Waldorf location when I called to make sure she was there she said she couldn't talk if I came in do I texted and this is the reply I got This hasn't been a good experience if you lack people skills you shouldn't be in the business No ONE DESERVES TO BE TREAtED LIKE THI S and there trying to spend money with you I

I was recommended to this salon by my friend and they did not disappoint. I got my hair done here…read moreyesterday for my birthday and it came out beautifully. I kept getting compliments on my hair. My daughter got individuals and it looked nice as well. I will definitely be going back to this salon again and again.

If you're in the area this place comes highly recommended. I got the knotless box braids and they…read moreare very nice

This establishment staffed a VERY rude and unprofessional stylist, or owner...it's for them to…read morefigure out internally and discuss amongst themselves for corrective action. I was in the parking lot waiting on my Husband at Nicks of Clinton between 1-2PM and my daughter had to use the restroom. As I became aware that many of the stores in the strip said they did not have a public restroom, I was persistent to find one as I had a 4 year old who has recently graduated from potty training who needed to go to the bathroom urgently. As I had ask two prior businesses on the same strip if they had bathrooms, which you clearly could not see or find, I came across this business with women who I thought would understand the struggle of a 4 year old little girl having to use the bathroom. Lo and behold, whoever was working in the first front booth on the left side of the establishmen thought it would be in her best interest to stop me as I am walking back out the door after she was informed that my daughter could not use their bathroom. After realizing my daughter still did not have a restroom to use, I told my daughter to come on so we could find another one. Mind you, the woman who said my daughter could not use the bathroom left her client and booth to catch me at the door. Apparently, she had to say "ma'am" twice to catch my attention as my back was facing her which indicates I was almost out of the establishment. When I turned back around, she asked me "where are you coming from". At first, I did not clearly understand what she was asking me, as I was in my way to another business to see if there was a bathroom my daughter could use. Then I thought, maybe she was going to give my daughter an exception as she is only 4. When I finally understood what she said, I told the woman I was waiting on my Husband at another business on the strip and my daughter was desperately stating she had to go to the bathroom while we were in the car. As someone who never known a hair salon to deny a child access to a bathroom regardless of if they are getting a service, I thought the woman was going to let my daughter use the bathroom because she was small. But appalling to me, she had the audacity to say "why you ain't get mad at the other business when you couldn't use their bathroom". I told her as nicely and professionally as I could have that they actually did not have bathrooms in view to use and if I was already leaving, why was she stopping me at the door as I am leaving. She also added nastily that I could go to the car wash, which was quite a walking distance in heels from the salon with a 4 year old tugging at you doing the "pee pee" dance. Now, woman to woman, whoever you are, you tested my patience as I was in front of my child and could not give you that exact energy you were looking for but you might want to check your tone towards any mother in distress asking for assistance with their child. I told my daughter to come on and was not talking to you. You made it about you so if you felt I had an attitude towards you, that's on you. But know this, if you keep that nasty attitude and negative energy, expect the same energy back and realize that everyone will not be as professional and walk away because their child is present. Once you said my daughter could not use the bathroom, that should have been the end of our conversation and not you feeling the need to leave your booth and client to keep something going from a simple question. Direct that energy to whoever had you mad today because I am not the one.

Second time coming to Raquel. I came from other Yelp reviews. Absolutely recommend this salon!…read moreClean, welcoming and knowledgeable staff. Thank you again, Raquel! I love my layers.

This is my second time going here to get my hair braided and both times I have been happily pleased…read morewith my results. I went by yesterday and talked with Florence so she could see the braids that I had and wanted. She took my number and said she would confirm the time. I got there at 9 and for the size and length I got I was done by 3. Even with two people the braids are consistent in size. Will be going back.

I typically do my own crochet braids / hair, but since I had a busy work week, I decided to…read moremulti-task by coming to Florence's to have some curly crochet hair installed. I explained prior to coming that my hair was already pre-braided after just taking out a weave and received no mention of this being an issue the entire time my hair was being done. I also told Florence prior to coming that I had a hard stop at 5pm. She insisted it would only take 2 hrs so the 2pm start time should have been more that sufficient. The individual doing my hair did not speak English so my attempts to communicate were done thru another stylist. She started my hair in the back but quickly moved to the front. When I saw large knots in the front, I asked if she could do an invisible method for the front. I could tell they were unfamiliar, so I showed a video. Once I was told it won't look like that but she'll just make it full, I told the other stylist to just tell her to fill in the back and I'll handle the front myself. She continued to overpopulate the front of my hair until I had to nicely force her to wrap it up at my hard 5pm stop. I put a hat on and raced to my event, prepared to take out the front and redo. However, when I got home that evening and felt my hair for the first time, the entire middle of my hair had not been done (pictured). Shocked, I messaged the owner Florence, attempting to rectify the situation (Ongoing convo attached). After being blown off for 2 days and having to cut out 90% of what was done, I've now accepted that I wasted my time (the 3 hrs plus 2 addl days I have waited for her to personally rectify) , money, and hair (7 packs). I gave 1 star as I did take my mom here several weeks ago with no issue, but she also had faux locs so alot simpler to do)