This is a long read, but if you're thinking about moving into these apartments, I would highly suggest to read this. I don't think I've ever dealt with worse management before. Yolanda has not only made the moving out process terrible, but she has also towed our truck when we lived here. * I had told the front office (it's a new employee every month) to put my truck on record while we were fixing it up and nobody did therefore resulting in my truck getting towed 3 weeks before Christmas. They'll send emails about a missing package but they won't email anybody before their vehicle is towed which resulted in $400. *When we first moved in the front gate was broken for six months and in that timeframe they renovated the office first before they ever fixed the gate resulting in one of our Amazon packages getting stolen. *We also leased out a garage and while they were "renovating it" we peaked in and found mold on the ceiling. I brought this up to the front desk. The employee at the time (who quit after a month) acted very nonchalant and not concerned and just kept repeating "oh well I haven't seen it" while Yolanda just sat in her office. It wasn't until I showed her pictures that she said maintenance will paint over it or we can move to a different garage in a different building. *They will do a fire test once a year and come into your home wether you're there or not to check, but our neighbor had a fire from a stray cigarette and no alarms went off while firefighters extinguished flames which is dangerous and unacceptable. *When we decided that we were going to move out of the apartment, they told us we had to give 60 days notice of our move out date when the notice is usually 30 days at other apartments and rental homes. *Lastly, don't hang anything on your walls at this apartment unless you want to be charged $500 and up. Our original invoice when we moved out was $162.47 for renovations that she said maintenance would handle. They sent me a picture of a dirty part of the fridge, but I had pictures of the fridge I cleaned disputing that. We disputed the cleaning and insurance fee because we did in fact clean and had insurance and we were willing to pay the rest. Afterwards Yolanda decided to take matters in her own hands and hired a company saying that she had to redo the whole apartment when she told us that the "renovations" would only be $162.47 and mantience would take care of it. They gave us a final invoice and then took that and changed the price completely and gave us a second one resulting in $565.47. The rent is too high for the area that it's in, not to mention the rundown street right behind the apartments. Yes these apartment are cute and it is a small community but they will charge you a fortune just so they can continue having parties and contests in the front office. If you do decide to stay here, I would highly recommend to document everything. As for The Mark on Solon, I hope you take this feedback and use it to improve. read more

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Please read: The apartments themselves are moderate and nice. As for the leasing staff, it can be improved. There was one leasing agent there and she was just unpleasant and then I spoke with Yolanda, the property manager and she helped with that. Then, recently, out of nowhere Yolanda has became the utmost rude individual that I have come across in the world of apartment leasing. I had left my dog poop a few times and after she spoke with me once, I was making sure to pick them all up. Which even when she told me that time she was a little rude, but I let her live. Then today I waas going back upstairs to get the waste bags that I use and she follows me up the stairs and yelling like "I KNOW YOU HEAR ME, PICK THIS UP RIGHT NOW!" Little did she know, I was putting my dog away to come back. She lost her mind and I had a heated argument with her in the office following this. She then threatens to give a lease violation, as if that was going to be effective. The bigger problem in all of this is the lack of professionalism and inconsistency within the community. You are enforcing rules on residents that you target and then those very rules that are enforced, are seen being broken all through the complex. Mark on Solon is not worth the price or anger/irritation you will face if you move here. There is noise at night as some residents are yelling at each other/fighting or straight up partying until 2am. Unless they get people who actually know how to properly manage the property, then I see nothing changing. read more

The staff here are very nice and friendly. Yolanda and Stephanie made sure the resident pizza party event was a success and I can't wait for future events! read more

Beautiful living unit, and great help from the office Albert and Yolanda are great! Would definitely recommend this apartment complex if looking to move into the waxahachie area. read more

I AM SO EXCITED TO MEET Albert Castellanos in my search for apartment. He's exceptional customer service is of great instrument in getting me into this great apartment. He's manager is so friendly and ready to go above and beyond in making sure you have value for your money. Albert will do everything possible to get you the available discount to get you comfortable. They work with your budget and most of all, the fresh cookies Albert use to make for customers is delicious. Come and have a taste. Lol read more

I have lived here for just over a year and half, and it has been a great experience. Yolanda and Sydney in the office have both been great and very nice. I can honestly say Sydney is one of the single nicest people I have ever met. She is always very friendly and will go out of her way to help you with whatever problem you are having. Honestly, I can not speak highly enough of the office staff. They both deserve a raise. I have lived in several apartment complexes around the metroplex and this is by far the cleanest I have ever seen. You can see the maintenance guys sweeping up/picking up trash every day. They really strive to live up to the "luxury apartment" title. The only complaints that I do have is that it can be noisy at times due to the close proximity of train tracks and school busses across the street, but there really isn't much that they can do about that. Even though the surrounding area may leave a bit to be desired, It is a very safe complex. I have had packages delivered while I was on vacation that I forgot about that were still by my door several days later. All in all, price may be a bit high, but this has been a great complex and I would recommend it to anyone. Don't let the bad reviews scare you away, the Mark has been great to me and my family. read more

When it comes to any living situation in my belief there are two key components, the actual physical property and then the management. It is undeniable that it is a great property, beautiful units with a clean and modern feel. However where the one star comes from is extremely poor management. Generally I am a quiet resident and keep to myself. In my circumstance I had set my account to autopayment because I dont like managing rent payments. However in rent processing I had a few glitches - and whether it is a third party or the complex itself to a customer it really does matter - problems at their core are issues impacting my experience. So despite having funds and setting my account to autopayment three times over the apartment hadn't posted a balance to my account / the rent system had a glitch and didn't process. So I had to get on the phone on a number of occassions and waste my time mitigating the root causes. I had hundreds of dollars of late fees tacked on that the only way to get waived was to spend hours resolving on my own and then presenting to management. At one point I had left for a vacation and was kindly greeted by an eviction notice triggered from this - in all of this I didn't even get a notification that rent didn't go through so that was how I found out. For being a 'luxury' property I would've expected more from management for all my hassles than a $30 gift card. They give away TV's at the fly on promotions, free months of rent as an incentive, however that is their extension of sympathy. I've lived in a variety of different cities due to my job and I would say this is my least favorite group of folks to work with. You certainly don't feel attended to or cared for. I will say leading up to July of 2019 the folks who worked in the leasing office were super kind and awesome, but since then it has just been a strikingly different experience. The last bit I will mention is that upon all the issues I asked for coprorate to call me because ultimately they could make calls on how to address the situation. It took multiple emails and phone calls to get someone on the line ~3 weeks. Like I said, should you not encounter any issues its a great property. If you do, well then I hope you have a better experience than me. read more

Great place to stay. I always felt safe and welcome during my two years of living here. Yolanda and the staff there were terrific. Thank you for everything. I would recommend this place to anyone. read more

I feel like there's nothing I can say that hasn't been well documented already. Noisy, dirty, poorly managed, between two neighborhoods with constant gun fire, aggressive neighbors, food and broken glass in the pool, stinky & grimey "fitness room", not enough parking, no covered parking, in the floodplain so mosquitoes are a HUGE issue, the train rattles the windows. Really not worth the money. All the other apartments in this area have similar issues, but they're about $300-$500 less a month than this place. read more

We moved in when the complex was new. It was lovely, but we had quite a few problems that made my life miserable. Note that there's a railroad track right by the complex. It's busy and very loud, especially in the middle of the night. The conductor seems to enjoy laying on the horn. Next major problem--the parking spots were not designed for large trucks, and there are quite a few, especially in front of the garages. They stick out over the fire lane. You'd think it's against city code, but apparently not. It makes backing out of your tiny space quite risky. Also, the outdoor security lights shone right into my master bedroom and I had to buy and install blackout blinds that didn't show on the outside. Without them it was like daylight. Also, we were told prior to moving in that the new floor and wall construction provided extra soundproofing. After many sleepless nights due to a screaming toddler next door and a shift worker upstairs who must've been a clog competition winner, we determined that was a lie. Also, be mindful that this complex LOVES dogs. There are two dog parks--one for small and one for large dogs. They even have animal shelters come out and do adoption days, presumably so they can make more money off you. In spring the smell of dog poop will knock you over. If you don't have a dog and don't appreciate the howling and barking, this is not the right complex for you. There were so many other things I hated about the year I wasted there, but they are too numerous to mention. I hope I can help prevent someone else from making the same mistake I made. It's a pretty complex, but not worth the extra money and all the aggravation. read more