McKenzie Stewart the Leasing Agent with Oxford at Crossroads has done such an amazing job on…read moreeverything! So we needed a property between Dallas & Waco and Austin for the rest of this year in between moving homes, work etc, and from application, processing and move in today she really went above and beyond throughout the entire process! McKenzie always let us know the status & any updates for everything, checked to make sure if we needed anything & was personally available on Saturday when we picked up the keys for the new property! Please make sure to reach out to her directly if you're considering moving to a property about 20 miles south of downtown Dallas she is a great asset for the property and helpful throughout the entire process!

The apartment complex is kept clean, quiet and any maintenance issues are addressed immediately. I…read morehave recommended this complex to anyone who asks at work.

We love living at here! wow! such a great family oriented community with many conveniences all…read morearound! The staff is welcoming and responsive at all times.

Horrible experience overall. RAM partnership has a "C" rating with the BBB.Don't believe the fake…read moresmiles on their faces in the front office. It's all about collecting as many application fees as they can, even if they know you will not qualify upfront. Beware! Don't lose your money on nonrefundable application fees! Just to be left hanging with no apartment and out of a chunk of money.

I've lived here Florio years now and there are regular issues that continue to happen that doesn't…read moremake the price tag match the apartments. 1. Listed as a gated community but the gated have maybe worked a total of ten days in two years and that not consecutive. 2. Maintaince issues- I've had a mouse issue for over a month they marked it complete even after never visiting the apartment and had to handle on my own. I'm on the second floor so probably multiple units. Broken sink took over a month to fix. When I called after two weeks the leasing agent Raine told me I could do it myself. It took another two weeks. 3. Pool has been down both summers this year was for 45 days at the start of summer. Last year it would get green and they'd shut it down for safety issues. The neighbors are great and fun monthly activities. Maya is the only reason people stay, she is literally the sweetest person, listens and tries. Any of the other 29 agents they have cycled through aren't personable and don't seem to care. Would love to stay another year but this place is falling apart and over priced. Update: After 47 days with leasing continuing to never have pest show up and me finally laying traps. The mouse was caught. On Nov 7th pest control stopped by confirmed the infestation over a month from my initial maintenance request and needed to get their supervise. I have yet to tell the mark the mouse was caught 12 days later and still haven't heard anything.

People leave dog poop everywhere on the community property and nothing is done about it by…read moremanagement... nasty!! Bathroom had MAJOR infestation of ants and then drain flies... it was so gross!! They nickel and dime you with all kinds of admin/processing fees! They outsource everything, so you are dealing with all different outside companies who charge you fees and more fees!! They ripped me off several hundred dollars, charging me $35 a month because my renters insurance had their street address and not a PO box, even though The Mark was listed as a party of interest and nothing in my lease said I had to list the PO Box!! Owners are out of state, so they don't care about you... all they care about getting your money, too!! Loud cars and motorcycles rev their engines all the time. I lived there four years, and the first year was great; then, downhill it went!! Beware and don't be fooled!!

I'm on my 2nd lease here, and I've really enjoyed staying there. My experience with the staff has…read morebeen very pleasant since my first visit of inquiry, and the property is well managed. I haven't had many, but every maintenance request that I have submitted have been addressed and corrected in a timely manner. This is a great community to live in.

I want to clarify my review because the response from the property does not accurately reflect my…read moreexperience. Everything stated in my review is based on my personal experience throughout the application process and is presented as my account of what occurred. I stand by the facts and my opinions regarding the customer service I received. I submitted an application and was told I would have an answer by Friday. When I attempted to call for an update, my calls went to voicemail, and my emails were not answered. I had to repeatedly come to the property in person simply to receive information regarding an application I had paid for. On Saturday, I was told that my application had been completed and was only waiting for approval and that I would receive a call Monday.After I had to visit the property to get an update. Monday came, and I received no call. I emailed again and received no response, which resulted in me returning to the property once again. When I returned, I was given information that contradicted what I had previously been told and was informed that the process could take up to two weeks. My concern was not simply that the application was taking time. My concern was the repeated lack of communication and the conflicting information I received. I also want to address the claim that my statement is false. If there is footage that supposedly proves my account is inaccurate, I am requesting that the complete, unedited footage relevant to the interaction be provided to me, rather than an incomplete portion or footage presented without the surrounding context. I would also like the full context of the interaction concerning the papers containing my personal information. I did not intend to create a threatening situation, and I strongly disagree with any characterization suggesting that I was behaving as though I intended to lunge across the desk. My concern was obtaining information and addressing what I believed was poor communication regarding my application. Most importantly, I was extremely disappointed by how I was treated. Rather than my concerns being addressed professionally, I felt dismissed and unfairly characterized, including being referred to as an "angry Black woman." I found that characterization deeply inappropriate and unrelated to the legitimate concerns I was attempting to address. I was ultimately asked to withdraw my application and have my money refunded. When I asked for the owner's information, I was told it could not be provided. I was then asked to leave before I had received my refund, and the police were called. I am not claiming that everyone will have the same experience I did. I am sharing my experience. I believe businesses should be willing to acknowledge shortcomings when communication and customer service fall below reasonable expectations. Having an application for four days without receiving promised updates, having calls go unanswered, having emails ignored, and having to repeatedly travel to the property to obtain basic information is not the level of communication anyone expects from a business. To me, basic communication is simply common courtesy. My review was not intended to misrepresent the property. It was intended to honestly describe my experience. If the property believes otherwise, I welcome the opportunity to review the complete context and footage of the interactions rather than having my experience dismissed as false. I stand by my review and my right to share my experience as a customer

5 stars! We've had a great experience at Park Place Apartments. The staff is super friendly, the…read moreproperty is always clean, and the amenities are exactly what we were looking for. The location is really convenient. We also love how pet-friendly it is, which made our decision easy. Definitely recommend!

I currently live at Park Place Apartments in Waxahachie, Tx. I, along with others residents, have…read morereached out to my apartments property management through the website but nothing has changed regarding my complaint. It is currently 109 outside and none of us here at Park Place can enjoy the pool in the Texas heat. My rent is around 1600$ give or take, I feel like all of the residents here pay enough to keep up the amenities here. But that clearly isn't the case. About 98% of the time the pool is a disgusting green color with a film on top of the water. Nobody wants to swim in that. The other 2% it's clean, but that is very rare. It seems as if maintenance lets the pool get very nasty and then cleans it, only for it to last a couple of days. I understand that there are many people who live here and maintenance can only handle so much.. that being said I don't think they have the full knowledge nor supplies to clean the pool. As much money as we are paying in rent, there should be a professional pool cleaning service hired. I don't not feel comfortable swimming in this disgusting pool. I really do think this is a health violation to the residents here.

Lived there for 2 years and management changed at least 4 times. Is it gated- yes- do the gates…read morework? 10% of the time. We transferred from a 1 bed to a 2 bed (the one bed was in phase 2 and there were ZERO issues....but phase 1? Holy hell. On move in day they gave us the keys and the apartment had never been cleaned. There were some half empty soda cans, nails on the floor, a piece of the fridge missing, a shelf missing. And we ended up having to pay our movers for 2 extra hours and started cleaning it ourselves bc they were working on finding someone to clean. This was unacceptable and their answer to some sort of compensation was a $65 credit. We dealt with roaches for at least 6 months and they were spraying but not enough- we had to go out on our own and pay for someone to come - it took the ppl who lived there before who moved below us moving out in order for them to go away. We were poolside and they wld leave pool music on 24/7 so you cld always hear it in our place- 2am-6am pool music. When I complained they turned it down a little but I cld still hear it. They suddenly started charging us toward the end of our lease a $35 fee monthly for breaking a lease requirement- no one ever reached out to us to explain the issue. I called and emailed several times - someone finally told Me it was bc we didn't have renters insurance- but we did the entire time. When we showed proof that we had it they refused to reimburse us the $170 bc the policy didn't say it was for Mark on Conquest. We loved our apartment but it was bc of how we made it our home. Oh I want to add the maintenance guys have always been amazing even though they changed frequently they have always been so helpful and friendly.

This is a beautiful place to live with a great sense of community and really fun amenities. It's in…read morea safe and quiet area somewhat on its own so it is very peaceful outside. You're still close enough to town too that nothing is too far. Landscaping is always well kept. It's just a very nice place to be and great place to be if you have a pet. Even though I don't have a pet, I love seeing all of my neighbors taking their dogs to the dog parks. I think it's a great place to live for pet owners because there is just so much space for your pet if you have one. And pretty much everyone picks up after their pets which is greatly appreciated. It keeps the property looking nice. When moving here, one thing that I'd ask questions about is guest parking. Just to see if you're okay with the way it works and parking availability for your guests. At some apartments you're able to have your guests register their vehicles online, but here you have to go into the office or get in touch with them somehow in order to get a tag for your guests to hang in their car. If you don't they have to park at the office which is very limited when it comes to parking spaces. Not a deal breaker to me though! I have only experienced one issue and it mainly has to do with maintenance. I have had an issue for 2 months now and have only had one person come to check it out and have not heard anything as far as updates on it since. I have even reached out to maintenance 4 times and the office 1 time with no responses which is pretty upsetting considering what it is that I need to be fixed. This is the only reason I gave 4 stars. Overall though, I highly recommend the Mark on Conquest!

I want to leave a review for Jeremy. He came by my apartment replace my batteries for my smoke…read moredetector. He was nice fast and even bought me a new filter without me asking for one. At this apartment complex we have a great Maintenance Team. If you are looking for a afforable and quiet and safe place to live look no further.

This is an amazing community to live. Any concerns that I…read morehave is quickly resolved by my fantastic community manager and her team of great people. Customer service is huge with me and Amanda and her crew are the best there is. Maintenance is quick and professional. This is a great place to call home. Thank you

We've lived here for almost a year and the Orchards are okay. Maintenance is spotty, you report an…read moreissue and it usually takes a phone call after a couple of weeks to check on status to get an issue repaired. The individual apartments are nice. You don't hear your neighbors unless they're talking in the walkway. The area for the most part is quiet except for those on the west side of the complex, it gets all of the street noise from loud cars. A new car wash is being built next door and it will be interesting to see how much noise is generated by it.

Wonderful place to live. Staff is absolutely awesome Have…read moregreat activities for residents