I'm so glad I found out about this place and it's nice owner! We had good communication to set up…read morean appointment by text message and he was on time to meet us. It is a clean warehouse and very professional friendly service. There was a good selection of mattresses and furniture for every price point and half the cost of going to a mattress store! We left with two mattresses and we will recommend this shop to everyone!

From the owner: We provide mattresses at 50-80% below retail stores. Everything is brand new in the plastic…read moreshipped direct from the manufacturer. We operate by appointment only!

I met with Cara and was i impressed. She was so wonderful. Helpful, friendly, professional, and…read morevery knowledgeable of her product. She just made our shopping experience over the top awesome. I just really appreciated the way she helped us and her kind demeanor. She's just a blessing to any employer I'm sure. Its was such a wonderful visit because of her and she is the reason I will only handle my bedding needs here. Thank you so much Cara.

We bought a $3,000 mattress from this store 1 year ago. The mattress which has a 10 year warranty…read morestarted collapsing 3 months ago on the right side. We went to the sales person and she felt bad but said no worries just take pictures and send it in. They will then give us credit to buy a new mattress. We just received their notice today. NOTHING!!! We had a small stain on the mattress which happened to be chicken soup. I will NEVER SPEND A DIME AT THIS FIRM EVER AGAIN. I SUGGEST YO DO THE SAME

Poor. Don't use a check they haven't seen one. Sales people rude and didn't call me back. Take days…read moreto process check so make sure you have a card. We have bought plenty of product but that doesn't matter. Good luck!!

Patsy was wonderful. She should actually be running that store. She answered all of our questions…read moreand we ended up getting what we needed for our situation. She was truly a pleasure to deal with. The negative review comes from the so-called manager of this location, walking in and being completely rude He needs to work somewhere else because he obviously did not want to be at work that day, and never even acknowledged us. You should get rid of him and promote her.

Highly recommend this store for all your furniture needs!!! As soon as we stepped foot inside the…read moredoor, we were greeted by Joshua A. He was so helpful, had all the answers to our questions, and was extremely thorough. He saved us so much time by just listening to our needs and wants and taking us directly to the couch that we ended up buying. First couch he brought us to was absolutely perfect. Their prices are absolutely unbeatable and all their furniture is made of high quality materials. Joshua A also helped us with picking out a bed frame!! He was so great! The whole experience was fantastic!!

I don't normally write yelp reviews but I felt inclined because Larisa was amazing!…read more I was a little panicked because I had to rearrange a delivery. However, despite my panic she calmly and kindly assisted and answered my questions about everything in great detail. I cannot recommend her enough!

I had a great experience at Mattress Center Cottonwood. They have a great selection of beds and…read moreframes, and really reasonable prices. What I liked best was how easy it was to learn about the different options without any pressure. Excellent staff. I'm so happy with the outcome. Thank you. This is exactly the kind of local business I'm proud to support.

I chose the Mattress Center to support local business owners when I needed another queen. Found out…read morethey do not sell big corporate brands and instead supports local mattress manufacturers, double bonus! The store is organized logically, springs on one side of the store and foams on the other. Brands are sorted in three groups: up front are the thee low cost options in firm, medium and soft, then the mid-level cost, again firm thru soft and pulling in the rear the lux brand in the three firmnesses. Robby could be a little too honest and we had a well thought out discussion about my needs. I left feeling confident about the mattress and out a lot less $$ than i was expecting. Keep in mind, this is owner operated. He took some losses in 2020 with the closures and is rebuilding so if the store is closed during business hours I'm confident it'll be worth your time too to come back.

AFW is zero and two, Awhile back I got online to look for some items and went to the Surprise store…read morewebsite. Searched the items i wanted and the little box said available today. So I drove about 30 minutes to the store and a very nice lady helped me. I showed her what I wanted and she got on her computer and found the items on the floor so I could see them, went back to a POS station entered the items and behold only half of what I wanted was there, the rest was in Glendale. Two options, wait until another day to pick up what I wanted or pay $90 for shipping. Yesterday I went into the same store after looking for an item that I wanted and again website said available today, I got in my vehicle and make the 30 minute drive there. I stood in the middle of a section (no one around) and looked for a sales person, I noticed two across the way chatting, one finally came over to where I was and asked if I needed help :-) I showed her the picture and product number of what I wanted. She said we have those on the floor "IF YOU" want to go look around for them. I asked about picking them up right then, she said there's none in the back I would have to go to Glendale, pay and come another day for them or pay $90 for shipping. I asked for a manager whom came out and said "we've been having some problems with the internet" my reply was well maybe give me free shipping or a discount for the trouble it cause the second time, to which he said no. I asked for the general manager information which i got he said he would be in around opening the following day. I called the following day about an hour after opening and the person that answered said he's not in, i replied i was told he would be in, she then said oh yea he's in but in a meeting, i asked her to give him a message and have him call and she took my information. No return call, I called back about 4 hours later, supposedly in a meeting left same message and information, and NO return call. Hell of a way to run a business.

Clean, lots of options and great customer service! Ronald…read moreand Bryon were amazing and very helpful! Thank you both for making it a great experience:)

Terrible mattresses. Even more terrible owners. They had to close. Also posted fake reviews to…read morebolster business. Avoid.

I had the pleasure of purchasing two xl twin mattress from Yavapai Mattress. Melody took her time…read morewith me and made sure we were happy. If you want to have a buying experience with real, genuine people, come to Yavapai Mattress!