Great experience shopping with them in 2023. Gayle was very helpful. Horrible experience in 2025-26…read morewith getting them to do repairs under warranty on the purchased walker. In November 2025, they replaced a hand brake cable that had broken. I was charged $40 in labor and nothing for parts as the limited five-year warranty for the cable was in effect. Less than two months later the same cable broke. When I called to ensure that they could fix it today if I brought it in, I was told that I would have to pay for parts and labor since the warranty only covers one repair per walker. That detail was not stated in my warranty information. I was transferred to the owner and was told to bring it in, and he could see what he could do. Upon arrival at the store, the owner came out of his office, made no eye contact, did not speak, and took the walker. As he was departing, I said that I had a question about the warranty. He replied, "I told you I would cover it." I said that my husband has severe MS and relies heavily on the walker. My intention was to try to understand what is and isn't covered by a warranty for a vital piece of equipment. I asked what a limited warranty covers. His reply was, "Whatever I decide to cover. If you drill out the hand brake, I won't cover it." I said that was not the case, and that we had not tried to repair the walker. He walked away with no further words. When I returned to pick up the repaired walker, I was told there would be no charge. The owner brought out the walker, asked me to test the brake, which I did and then he walked away. There was no apology. I purposefully purchased this walker from a local business, even thought it was much cheaper on Amazon. However, my experience with Mobility and Me demonstrated that they are all in on the sales, and don't want to deal with issues related to broken equipment. For people who are caring for disabled people who rely on equipment to live, this is the opposite of the type of experience we should receive.

Excellent customer service. They took the time to make sure my 95 year old mother got the correct…read morewalker for her needs.

Great service and professional. They have quite a bit to choose from and are very helpfulread more

From the owner: Official Distributor of Low Priced High Quality Medical Supplies & Equipment, Best Customer Care &…read moreProduct Experts. We provide comprehensive Home Medical Equipment directly to your door.

I am extremely grateful for the very caring and competent customer service support I received from…read moreKyler and Mona, and from others with whom I spoke by phone at the Louisville, Colorado store. An account was established promptly and easily, and I am now scheduled to receive the medical equipment I need. My sincerest thanks to the folks at You Can Home Medical Equipment. I highly recommend this organization!!! (I'd been with another medical supply company for more than a decade and they were truly the worst customer service experience I've had in my life; I wish I'd made the change years ago.)

I called this company to follow up on an order for supplies that my doctor placed almost 2 weeks…read moreago. You Can was supposed to contact me to set up an appointment, but they have neglected to. I confirmed with my doctor that the order went through. The doctor said this company is always slow to respond and not very great. When I called, I heard a woman's voice answer, but the call was immediately put on hold without any message, e.g., no one saying "your call is very important to us," or even asking me to hold. I waited on hold awhile, then hung up and called back. I couldn't get any response. So maybe it's a bad day or they are understaffed, but not contacting me in 2 weeks is inexcusable, especially when the call is only for the purpose of connecting and setting up a time to get what I need.

Graig is an extremely competent, thoughtful, and sensitive respiration therapist, who will go the…read moreextra mile in complex situations. Unqualified rercommendation.

This Yelp page is for the Greeley location but I actually went to the Loveland location which does…read morenot have a Yelp page out here but I imagine is a comparable experience. Regardless, I just felt I needed to put an additional review out here to say this place is phenomenal. If you are in need of used medical equipment due to circumstances you may find yourself in, it is great. Prices are reasonable, staff is helpful, and it's just nice such a place is available in the community. I have purchased items as varied as a wheelchair to a shower bar to a shower chair. They have it all for anyone's medical needs. I hope to never be back as I hope I and everyone in my life remain healthy but, if not, I know where to turn to and now you do, too!

I have a foot injury. With Robbie's help, I got a scooter that I needed to help immobilize the…read moreextremity. Thank you.

Rating should be -5. Initial service for 2 weeks of oxygen was great. The second need for my 78 %…read moreoxygen was blackmail. Delivery standing at my front door was not going to happen without my signature on a form where I HAD to pay on the doorstep with credit card or NO DELIVERY. $465.00 so far. My hypoxia was severe so ----- blackmailed. Now, they will not pickup the equipment without a doctor's release. EXTREMELY rude adapt-a-health and at the parent company, Medical Supply. What Dr. ? They provided a non-exist Dr. name and an invalid phone number. After 14 phone calls to AeroCare, Adapt, and hospitals at 3 hours 38 minutes, maybe someone will fax a pickup request. WAITING still.

Very rude at initial visit and at time of refit for different mask and at time of equipment…read morereturn. I would recommend a different company for your needs.

Great service at reasonable prices. A hidden gem. I've never been to a better medical supply…read morecenter. ​​​

rude customer service. billing is a nightmare. tech support is the worst as well. you cant even…read morecontact your local office directly unless you drive to it. they don't return phone calls either