Disclaimer: I don't have kids. BUT I speak to Connie on the phone quite frequently to report lab…read moreresults and she's always kind and efficient, and makes sure the results get to whatever provider has that patient.

I had a very uncomfortable experience with a physician assistant at this facility. During our…read morevisit, I felt there was significant pressure placed on my 19-year-old regarding medical decisions for her child, particularly around vaccinations. The conversation did not feel balanced or respectful of our questions and concerns. What made the situation more concerning was that after I expressed my perspective, the physician assistant touched my leg in a way that felt inappropriate and dismissive, then attempted to brush it off. This crossed a clear personal boundary and made us feel uncomfortable. Patients and family members deserve to feel respected--both in communication and in physical boundaries. This experience did not reflect that standard.

Great pediatrician office and love Meganread more

They canceled 2 appointments in a row for my son's vaccinations. They never called me to…read morereschedule, I had to keep calling them. The doctor was very sweet and knowledgeable but the front office staff needs a refresher course on customer service. I moved to a new Pediatrician and couldn't be happier.

I have been bringing my girls to Dr. Smith and her team for the past 15 years. She has always…read morelistened and worked with us to provide the best care. She is taking the time to explain procedures and options. Her office staff is friendly and accommodating. Thank you, Dr. Smith.

I stopped going to Yavapai Pediatrics over 2 years ago because the head Dr was very rude to me…read more They canceled my 1st appointment because I was running late after driving 40 min even though we had the appointment right afterwards. We told them we did not want to return to the office. Then they sent a letter telling us we were no longer welcome in the office. Then they tried to charge me a cancelation fee for the appointment they canceled which I told them I absolutely wasn't paying...so now for some reason 2 years later they tried to bill me again for the cancelation fee ‍ I still will not be paying it

I have been a patient here for some time. I usually see Holly Allred, but have also seen others…read moreand been very happy.

Rude office staff, billing issues, providers with licenses not in good standing, no return phone…read morecalls, no follow-up on referrals or imaging results. The MAs are GOOD! Kind, patient and pleasant. Everyone else, from the front desk to the director of the practice is inconsiderate and inconsistent. PLEASE do your research with the AZ Board of Nursing before making an appointment here!

Dr Wendy is wonderful. So knowledgeable and generous with her time. My kids love her!read more

My daughter is going here regularly but I'm outraged that they just shut down the office for an…read morehour at lunch. There is no ability to leave a message. The outgoing message basically tells you to call back or call 911. This is not professional or acceptable for the families that rely on them a PCP's

1 star too many. If one person on the staff doesn't like…read moreyou, you get talked about right infront of your face and then they will "accidentally" discharge your child as a patient so when you go to schedule an appointment they will lie and say they don't know what happened. Coincidence? & they will not mention that your child is missing an 18mo vaccine until the 3 year wellness visit. Really? You couldn't mention it at the 2 year, or every other time I went in with a concern? So disappointed.

We were deeply disappointed with Jodi Gilray. Our son has torticollis and we began going to see…read moreJodi when he was 2 months old. We saw Jodi in person, not another PT. She was extremely uncommunicative throughout, she would move our son around but wouldn't discuss his condition or what the exercises were that she was doing. By the third session I had to insist that she teach me the exercises and she responded 'oh ok, I guess I could show you if you want.' We finally got an appointment with Cranial Technologies in Phoenix. Their PT showed us a series of exercises, let us know that we should have been doing exercises 3-5 times a day and that our son should be doing an hour of tummy time or more a day. We were pretty shocked that Jodi had failed so completely to demonstrate exercises or express how often we should be doing them. Do not go to Jodi Gilray. She is unprofessional and cannot communicate basic instructions. If your child has torticollis, just go to Cranial Technologies in Phoenix. They give free assessments and their Physical Therapists are professional and attentive, miles beyond what they have at Jodi's office

I usually don't write reviews but I absolutely LOVE this business and the employees. My daughter…read morehas been going to physical therapy for a year and she has so much fun every time she goes. The staff is so welcoming and personal to each child's needs. We really enjoyed our experience and I highly recommend them if you are referred to PT for your little.