We normally do not comment, but this business has just displayed the worst customer service ever…read more In a word: rude. We called to let them know that our dog came back from their location scrathing and we found a bug of some sort on him. Immediately the person on the phone accused us and said that it was not possible. When we simply asked to finish, she said "I will not let you finsh." and hung up. If you love your pet and generally like respectful human interactions, then don't use this place.

Stephanie is an awesome groomer! D.O.G. Spa is closed now, but she grooms at Swanky Paws Pet Spa…read moreright down the street. Their # is 770-696-9463

My daughter's dog came out looking like her grooming was done by a 5th grader. Uneven cut, many…read morerandom long strands of hair that we had to cut ourselves. Shaved too low by his eyes to the point where his skin is irritated and pink. Terrible. Our regular groomer was over booked and so we decided to try somewhere else. Never again.

Very friendly groomers. Once I arrived with my dog, they seemed to be listening when I gave them…read moreher feeding instructions. It took them 4 days before sending me an update on the dog even after I sent a text to check in on her. My flight was delayed so I had someone else pick up my dog, and they didn't know where her things were. I sent the person picking my dog up the description of her bag and the things I dropped off with her. The groomers found my dog's items and handed them to the person picking the dog up. Once they returned home my niece noticed the dog's bowls were not in her bag, so she had to go back and pick the bowls up. Once I returned home, I notice my dog's food was still in her bag. I'm not sure what food my dog ate or if she ate at all over the 6 days that she was boarded. I feel a better system should be in place to keep up with dog's belongings when they are dropped off and they should eat the food they are brought with.

loved my dogs haircut will return…read morenice friendly people working there we got cute little scarf for my maltese chihuahua

For the sake of my fur baby, I need to be assured this business has not been sold. The business is…read morestill operating under Ceci's Pet Paradise LLC however the receipt has a different name of Xtreme and Luxury Pets Grooming. The last few times I have drop of my dog the staff has been unfamilar additional the cost is now $80 and it was $55.

I have to agree with U.W review on Sept 20, 2025…read more My Standard Poodle has been going to Allure for at least 4 years, he will be six in June. Jana has done a wonderful job technically but her defensive attitude when you bring a concern is horrible. She needs client communication 101 help. Her new groomer has done a great job but in April 2025 and on Jan 30, 2026, Shadow has left with an infection his sheath of penis was infected both time and noticed the next day after left. In April I brought it to the groomer attention. Jana was not there. The groomer response was we clean out grooming tool per each dog. Not taking accountability at all. After his grooming on 1/30/2026 -two days later I noticed my dogs sheath was irritated. In both situation I provided photos. Jana responded via text very defensive, negative, chastising me for allowing him to continuously lick (which I do not do at all, I stopped my boy immediately when I see him do that.). She started saying he was matted in that sanitary area and t6ha he had discharged while grooming and this was the second time (Jana did not make me aware of it the first time). The interesting part was when I picked asked him and asked (as I always have) how he was the response from Jana and the other groomer was he was fine and we talked a bit and set up the next appointment of 3/17/2026. Not one time was I told about his matting, or discharge or anything until I brought the second concern (with photos) of the irritated penis. Jana went on me in her text message response. I am not making this up . I realized then that accountability is not business strong suit. I even told her things happen, but I was as getting concern this was the second time. Needless to say, I cancelled my future appointment. Allure has great groomer with good technical skills but Jana's attitude, her defensive responses and the horrible client communication is "matted" and needs "grooming"---,no soft skills at all.

I have been taking my three Maltese to this groomer for more than 20 years. For two decades, my…read moredogs were always beautifully groomed and never once shaved down. That all changed when Janna took over as owner/manager and brought in a new groomer last year, Lateesha. Since then, every visit has been a nightmare. Lateesha shaves my dog down every single time with the excuse that he is "matted." EVERY SINGLE TIME! Lies. In over 20 years, this never once happened with the previous groomer. It is pure laziness and shows a lack of skill. She even cut the length of my dog's tail, which was completely unnecessary and cruel. It has never grown back! On my last visit, I tried to avoid Lateesha and asked for a different groomer. They gave me Amanda, but it was clear Lateesha had already said something to her. Amanda immediately claimed my dog was "matted" and then used a FLEA COMB...yes, a flea comb...to try to "prove" it. She started raking at the hair from the root, which is obviously impossible and completely inappropriate. Lateesha was in the background wearing earbuds but listening to the entire encounter and shaking her head as if I was trouble. That was the final straw. I gathered my dog and told her I would not be returning, but I would like to hear from the owner. Janna, the owner, is no better. She is more concerned with showing dogs and being away than running this business or making sure clients' dogs are properly groomed. I asked that she call me about what happened, and of course she never did. No follow up, no apology, no accountability. This place has gone from a trusted groomer to a disgrace. Janna is absent and careless, Lateesha is lazy and unskilled, and Amanda followed right in line with their excuses. After DECADES of loyalty, I will never bring my dogs back. If you value your pets, stay far away from Janna and her team. Note: I haven't heard from Janna, but I'm sure her trademark defensive rebuttal (complete with attitude and accusations of matting, as in past reviews) will appear in record time.

Definitely DO NOT recommend this place!!! Our dog stayed for…read morea week and when we returned to pick him up he had blood on his face, scabbed over and all under his chin to the other side of his head. Funny bones didn't call us or say anything about it to us. The girl at the front desk said she was with him just about the whole week but still didn't know what happened. She ended up calling the owners father Kenny and we spoke with him. Sent pictures of the injuries and he still couldn't tell us. Kenny was rather surprised when we told him we need to take him to the vet. Which was very concerning since this is a place that should be caring for your dogs. He showed no concern about the issue and repeatedly stated "He had a good morning" (He was there for 7 days) and was very unapologetic. Upon taking him to the vet, thankfully it was nothing too harmful but it was a major hotspot. That should not have gone unnoticed especially since it was in plain sight. After politely reporting to Kenny what the issue was and we were very dissatisfied with the care they showed for our dog, Kenny responded with "We are glad your dog is fine." (I am not stating my dog's name). No apology for it going unnoticed, or no compensation. Won't be back.

My boy, Tyler, loved Funnybones! During the school year he would spend two or three days a week…read morehanging out at his school while I worked at my school. He was loved and well taken care of during his stays. I could not say "Funnybones" in his presence because he would immediately want to load up and head to school. He loved dressing up for Howl-o-ween and loved all of his teachers. I would always bring home a happy and exhausted doggie.

I brought in my 14 yrs old dachshund/beagle mix for ER visit. They said they cannot take her in!…read moreWTH?!?! What the purpose of the word "hospital"? This place is the nearest vet From my home (less than 2 miles). They said I have to go to Blue Pearl in Lawrenceville which is 15 mins further from my home! Her reg vet is in Monroe. BCAH sucks if this is how they treat all other animals in an emergency!?!?!

Always great customer service, affordable, accommodating, and very caring! Highly recommend.read more

We brought our cat to the clinic for a lipoma in his ear. They drained his ear with a needle but…read morecould not do anything more being that they did not have any medication to inject to treat. Within 2 days, we were back at the clinic because it filled right back up. The Veterinarian never came in to speak with my wife. The vet tech proceeded to tell my wife that the next step would be to sedate the cat and told my wife that they would be placing tubes and stitches in his ear. Because the cat ate earlier, we were told we would have to bring him back another day. We brought him back on Saturday, and they took him from us and told us he would be ready for pick-up later in the day. When we picked him up, he was bandaged and had a cone around his neck. Within a day or two, he had the bandage off his ear and there were no drain tubes or stitches. We called the clinic, and they stated that he was sedated, ear lanced, and steroid injected and this was the treatment plan my wife signed off on. 1) When the vet tech stated they would be putting him under anesthesia, my wife asked if they were putting drain tubes and stitches and the vet tech said yes. 2) We were told that my wife signed off on his treatment plan and that she was not told about tubing and stitched and yet we were sent a copy of the treatment plan, NO signatures, NO initials..Nothing. 3) First time we took him, no anesthesia, nothing..they drained the fluid in his ear with needle. Second time he went in because the ear filled back up, they told us that the sedated him because the had to lance the ear, and yet the treatment plan they sent that the claimed my wife signed off on states that they again drained with a needle. Why the sedation again? they did not have to sedate the first time when they drained with a needle.

We come here all the time for our OG older cat (Kiba). We come here for her checkups and also to…read moreboard her. But we recently went to the Atlanta Humane Society to adopt a second cat so our other cat wouldn't be alone. She's very social, and we figured she'd like a friend. We took the new cat here, also because they have a relationship with the Atlanta Humane Society where we can use the "Health Certificate" for a free checkup for any possible items listed on the sheet they may not have caught (but usually 99% do). The new cat did well and we got her nails trimmed as well. We came here so we could also introduce the new and other cat to each other today. Scared, lol wish us luck . Definitely love this place so much