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    The Mobility Van Store

    2.3 (4 reviews)
    Closed 9:00 am - 5:30 pm

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    Mobility America - Exhaust on the ground after it fell off

    Mobility America

    (10 reviews)

    2 JUNE 2023 Last…read moreSat. 10 June, my VA supplied, Harmer mobility scooter lift, attached to the rear of my SUV, and loaded with my scooter, suffered a catastrophic failure as I traversed s speed bump in a residential neighborhood near my home. My speed was low but the jar and downward force caused the platform holding the cart which was securely strapped on 4 corners, to fall straight to the pavement and slide about 2 feet. My wife Lolita, helped me load the platform into the back of my Honda SUV and she drove the car home while I followed with the scooter which operated properly on the 2 mile ride home. I phoned Mobility Americas voice mail on Sunday to apprise them of the situation. My message included the information that I needed the scooter for my Dr appointments at the VA on Tuesday the13th of June, TOMORROW. Brigitte from Mobility America returned my call Monday morning about 07:45 before their opening time. I explained my situation to her that would require me canceling my Dr appointments if my scooter was not available tomorrow. She agreed to look at the lift and determine if it was a warranty covered failure. Omar her chief mechanic inspected it and determined that it was a failure in operation and they contacted Harmer and worked out a trade that allowed Mobility America to immediately replace the lift and permit me to keep my valuable Dr appointments. I am so grateful to Brigitte and Omar at Mobility America and Harmer Lifts to make this replacement possible today, in just a few hours. Harmer Lifts supplied me with a brand new lift and new tie downs. I am very grateful for the efforts of everyone involved that has put me back in the saddle!!

    We have been dealing with this company for at least 10 years now. Over this period of time, we have…read morepurchased 2 Braunability vans, multiple power chairs and service. Gus is an honorable and decent man and conducts his business accordingly. He has always treated us fairly. I have and would again recommend him to anyone that needs this type of equipment or service. Gus, Bridget and William, if you are reading this, thanks for everything you do. We would not even consider going anywhere else!

    Mobility City

    Mobility City

    (2 reviews)

    This is the second review for MOBILITY CITY OF SOUTHWEST FLORIDA FORT MYERS, FLORIDA!…read moreNot every Mobility City will get a review like this, they're all individually franchised so you need to know which one to go to. After having a very bad experience with the one in Sarasota, again individually owned, and franchise nothing to do with Fort Myers! I brought my unit to Mobility City Southwest Fort Myers Florida to see if they could help me resolve many issues. The Mobility scooter I have is made by a company called Pride and it's called a Baja Raptor 2. They are an excellent product, but every once in a while, just like automobiles and everything else, one slipped through the quality control. On top of that kind of occurrence once in a ton of years, if you go to the wrong dealer, they can do things like replace the wrong part, charge you for a part they never installed, and much more. None of that kind of horrible occurrence happened with the wonderful people of Mobility City Southwest Fort Myers, Florida. After making many attempts to make fix my unit , they called Pride corporation, spoke to an incredible lady named Lorraine, filled her in on every effort they had made and asked if she could do anything. On behalf of Pride corporation, Lorraine authorized a brand new unit for me, a disabled vet. Very rare that a large company makes a goodwill gesture like that! To say that we're eternally grateful for their kindness and their aggressive attempt to repair my unit would be an understatement. I now have my new Pride Baja Raptor and I'm thrilled. I can get around and not be a shut in! If you're looking for any kind of Mobility equipment for any kind of handicap from small units to big units and anything in between, pull up on the web Mobility city Southwest, Fort Myers, Florida! You won't believe what they have to help you! They are incredibly VA friendly and recognized by the veterans administration. Sorry to ramble, but there are not enough good words to say for Laura, Rick, Miguel, Neil, Max and every other person I met there. An incredibly huge, thank you from a disabled vet to a wonderful organization of people with compassion, empathy, and expertise. God bless you!

    I had 2 wheeled walkers that my 93 yr old neighbor had the wheels come off. Tom McClanahan was so…read morevery kind in helping me get these repaired. He even found a newer model of one of these walkers and replaced it at no charge. What a very kind and wonderful man. I highly recommend any repairs needed, please go to this trustworthy company! Excellent service, I dropped them off in the early afternoon and they were ready that day!

    The Mobility Van Store - mobilityequipment - Updated June 2026

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