Joshua answered the call for a same-day service request on a rainy Saturday afternoon. Within about…read morean hour, his crew arrived and removed our rubbish. My only gripe is that the pricing was a bit out of whack considering what we had removed.

Phenomenal service! They are friendly, affordable, and super efficient. We recently bought a house…read morewith a garage full of all kinds of junk in the rafters and we needed someone not only to remove it (no easy feat!) and then haul it away! Yashua and his dad got it all done in an hour and cleaned up the garage at the end. The best money I every spent! I am extremely grateful for their help!

They were fine providers for many years, but I have called and contacted them using the website…read moreform at least 8 times in the last month to try to get a large item picked up and leaf bag stickers delivered. No one has never responded despite the phone message saying they will respond within 48 hours.

The nicest, most friendly and helpful people all around. They always leave our garbage container…read morestanding and empty. They work in all kinds of weather. I am always grateful for their service.

This moving company is excellent. - Quick response: George…read moreresponded really quickly and provided a very reasonable quote. Very professional. Day before our move, George confirmed our move info. - Professional, fast-paced moving team: Leonard, Darrel, and Brendon moved us from 3rd floor of a 2-bedroom apartment to 4th floor of another 7 miles away. Showed up 10 minutes early, wrapped my couch to ensure it was protected, and were careful with all our belongings. Great guys. When choosing moving companies, I'm always nervous. You want to find people who are careful with your stuff and are able to move within the quoted time. These guys made my move stress-free. I highly recommend them. Thanks Leonard, Darrel, Brendon, and George!

Amazing service. They were very professional and efficient. They made moving less stressful. Thank…read moreyou again!

Great service, quick response time, super friendly staff! Would recommend them to anyone who needs…read morecarpet cleaning or restoration!

I called Fitzy's Steamatic out for a quick carpet cleaning, that was going to be quite the job…read more They came out, did a wonderful job, price was super reasonable, and service was professional and accommodating. I would recommend this cleaning service!

Wonderful man, he was stellar in his service. Fast, efficient and professional all the way. He…read moreprovided more than the services requested, above and beyond. Great value

Appreciated Sam's responsiveness. Booked a small move on short notice for New Year's Eve. Rates…read morewere reasonable. He was on time, took care with the items we were moving and nothing was damaged. Nice guy and really appreciated the help on short notice.

Tremendously overcharged for a simple move involving a few pieces of furniture and some boxes. I…read morefeel that this mover took advantage of a situation. Never hire this company unless you have money you just want to throw away!

Great company. We…read moreoriginally asked Charles and his crew to just load a trailer for us for another company to transport and offload (Upack). At the 11th hour, the HOA where we were moving decided we couldn't park our trailer at our new house to offload... the house was 3 states away. Charles was able to change gears and bring our stuff to us on the original schedule... and even saved us some additional expenses! Great company, good folks working there. Thanks, Charles!

Absolutely amazing! They responded last minute when another…read morecleaning company no showed. They both were very professional, polite, on time and great communication. They got every corner and made a dirty home feel spotless! I'd highly recommend them!

WILL DEFINITELY HIRE AGAIN!! Responded immediately to a last minute move-in clean. Extremely…read moreprofessional in their communication. They did an impeccable move-in cleaning -- every corner sparkled, and the place felt truly fresh and ready to call home.

We had them out for air duct cleaning but shortly after that the AC stopped working. We had an HVAC…read moreperson come out to take a look and the problem was that there was a lot of debris from the duct cleaning stuck in the filter. I am still giving a good review because they were very polite and professional and called me back to apologize for the oversight and also refunded the cost of the cleaning.

Every business can make a mistake, most would admit and fix their mess. With Drummond, however, you…read morewill be left to your own devices if anything goes wrong. My original review tells all about my wet adventures with this company, who left me a soaking wet carpet after their cleaning, and refused to fix it. Bottom line: unprofessional, serious issues with reliability and customer service, the worst I've seen. Do yourself a favor and take your business elsewhere - there are plenty of real professional carpet cleaners in town. I never had any trouble with carpet cleaners except for Drummond. Too much headache for a simple carpet cleaning. If you do hire Drummond, and suffer the consequences, be advised: they will bully you when you share your negative experience. Critical reviews are met with deranged "rebuttals", false accusations, legal threats, and made up stories that keep changing (examples found in each of their replies, in both my reviews). Those are relevant points that a prospective customer should be aware of. According to their book - it's always someone else's fault. The wet carpet they left was first blamed on my nonexistent neighbors on the nonexistent top floor (I kid you not), then a leak that never happened in my kitchen (give me a break!). First they made up a story about insurance (confusing me with another customer), now some story about a fan - what in the world are they talking about ? Almost two years after that ordeal, the owners decided to open that wound, and post another nasty reply to my (now 21 months old) review, hoping that I wouldn't push back - they were wrong. Once I answered, they started playing victim (typical bully tactic), complain about being "attacked", and try to lecture me about proper review etiquette... rich. Drummond, 1. I'm not the one attacking legitimate reviewers - you are attacking. 2. Your messages speak for themselves - you *are* rude. 3. Both my reviews reflect everything about my awful personal experience with your service and outrageous behavior. Since you insist, I will remind you: your botched cleaning job almost ruined my carpet, and cost me a lot of money and stress to fix. Much like you did to other customers that horrible week, you avoided phone calls, and when you cared to answer, you were rude and obnoxious. You didn't care one iota, when we, your customers, needed you the most and begged your help. I literally had to hire another company to fix after you. And now you complain that you don't get a stellar 5-star review ? You can deny all you want, keep fabricating stories about leaks/fans/unicorns, and leave angry replies. My review isn't going anywhere, nor has it ever been removed, contrary to your claim. Seriously, stop making stuff up - nobody buys it, it's not helping your case, your reputation, or your business. People pay hard earned money for your services. Take responsibility for your bad work, stop making up excuses, and don't harass customers who express their dissatisfaction. Do your job like you should, and you'll get excellent reviews. Keep doubling down on your fiascos, and your customers will run away, it's as simple as that. ______________ Drummond reply (June 3rd 2019): I have not been disrespectful to you! You are attacking not just me personally you are attacking the hundreds of legitimate people that left a review and calling them fake. A review is to describe a personal experience with a business but you choose to attack the owner and legitimate customers which shows your true intent. Also you never paid for the week of fan usage for your water leak and was refusing to return them. This is all I have to say about this as your review has been removed twice already for violating review policies! ______________ Drummond reply (June 2nd 2019): Like I stated before we left fans for a week for you which you refused to return because you had a water leak at your kitchen sink that flooded the carpet that had nothing to do with the carpet cleaning process. You would not return our carpet drying fans and had not used them because you were out of the state and you left this review after we had stated that you would be charged for the fans if they were not returned! After we got our fans back that is when you left this review that contains false information! This review has been removed 2x for violating terms of website. ______________ Drummond reply (June 1st 2019): Like I stated before we left fans for a week for you which you refused to return because you had a water leak at your kitchen sink that flooded the carpet that had nothing to do with the carpet cleaning process. You would not return our carpet drying fans and had not used them because you were out of the state and you left this review after we had stated that you would be charged for the fans if they were not returned! After we got our fans back that is when you left this review that contains false information!