Beware. Poor quality work and even worse customer service. My daughter had her nails filled, and within 30 minutes of leaving, one nail fell off. She called the salon and was told they could fix it within 7 days, but she had prior commitments (rush) and couldn't return right away. By the next day, three more nails had fallen off. She called again to explain the situation, but the response was the same--no accommodation beyond their 7-day policy. She had commitments from 6:30-8:30 p.m., making it impossible to come back during that time frame. We had already been warned about this salon, and unfortunately, now we understand why. The customer service was somehow even worse than the quality of the work. I asked if a gift card could be issued so she could come back when her schedule allowed, but they refused and only offered to fix the broken nails within their policy window. Who wants to walk around with four missing nails for a week during rush? More importantly, how does a salon not recognize that four nails falling off within 24 hours is a serious issue? Ultimately, I had her remove the remaining nails. We lost $80, and we will absolutely never return! read more

The Nail Creations - 30 minutes after getting nails done. The next day... three more gone. - Nail Salons Near Me - Woodway, Texas

Great experience at Nail Creations. Appointment made for a 10am Pedicure. (Nails needed attention) Selected the Tired Feet Pedicure $60 before tip, this includes a paraffin wax treatment. If not wanted I'd select the Organic Pedicure $50. The space was comfortable, clean, and actively managed with more than a dozen chairs for foot treatments available. My technician had limited English skills, but we still managed to easily communicate where she wanted my feet and legs. Had anticipated the Nail, Cuticle, Callus components, but felts spoiled with the Sugar Scrub, Foot Mask, Paraffin, Hot Stone inclusions. On this Saturday morning the Pedicure chairs quickly filled up so I'd make an appointment. Nothing but positives when it comes to Nail Creations, it's a nice space with lots of onsite parking. read more

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My favorite nail salon in Waco. I like its location, the variety of services that offer offers, pretty good prices and good quality products. It's easy to schedule through their website too. It's always clean and relaxing. read more

I had a very disappointing experience trying to make an appointment at Nail Creations. The employee I spoke with, Devin, showed little to no customer service. When I asked about getting an appointment, all he said was "you wait 20 minutes" and then walked away without any further explanation or effort to help. It felt dismissive and unprofessional. A simple conversation or even basic courtesy would have gone a long way. If you don't enjoy working with customers, it might be worth reconsidering the job. I'll definitely be taking my business somewhere else. read more

Most efficient nail salon. They are always busy but Devan has a system that keeps everything moving. Great job on manicures and pedicures! read more

The Nail Creations - Nail Salons Near Me - Woodway, Texas

So my friend and I get our nails done every month since Thanksgiving time 2022. We go to this salon. I got special Christmas nails, valentines nails and St. Patrick's Day nails now. Usually it goes pretty well. But this time I had to go back after 1 day (a nail cracked for no reason whatsoever). I had my nails done on Friday the third and it chipped on Saturday, 4 March 2023. I had to wait until Monday to return and get it fixed. So then, after a week others chipped again. So I changed from French manicure with a Shamrock on one finger to all green glitter nails. So then on March 3rd, I got the green glitter put on all of my fingernails (in the dip)... the next day my nail cracked. I should say the nail polish cracked. It was a Saturday I knew it would be busy so we went back on Monday. A lady fixed the one finger for me So only seven days went by and two more fingers cracked and then another. Today is the 10th day and it's March 14, 2023. I had to get four nails redone because they are cracked and chipped. Something is not right. Another lady did it this time and it seemed that the last person missed a step? They made me pay $10 more dollars after I paid $55 only 10 days ago. I also had to pay five dollars for soak to get the other ones removed a week ago. I think we'll be looking for a new place so they are losing two people every month now because of this, but I thought people should know. I paid the $10 plus I gave the girl a tip today because I felt that I wanted my nails to be right because I had them green for a reason for St. Patrick's Day. I just don't think they should've charged me another $10 after I've been back twice already in the last 10 days. read more

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I have been coming to Nail creations for a few years since moving here to Waco. Today is the day I chose to take my business elsewhere, sadly. I usually get my nails done by Tara but she had been on maternity leave and today I walked in for a full set and a mani for my daughter. I was happy to see Tara back although she was with a customer so I approached the counter and asked if I could make an appointment with Tara. My daughter was seated but I went to the front desk and asked for an appointment with Tara and the manager guy was like who!? I'm like.. Tara? (It's his wife btw) He's like who? I repeated myself. I thought I was saying it wrong so I pointed at her. He then realized who I was talking about and was like OH NO we don't make appointments. (I've done appointments before, I think weekends are the only days you can't). I said ok??? So then what? Do I wait for her to be done? He's like... well it's gonna be an hour and a half. I said ok, I can come back. He proceeded to ignored me, walked to the register. Obviously they don't care about their customers, since I was basically denied service. I had to sit uncomfortably for the duration of my daughter's service. read more

The Nail Creations - Nail Salons Near Me - Woodway, Texas

literally the most frustrating nail experience I've had in my entire life. I was sitting jn the chair for 20 minutes before they moved me to a completely different chair and made me wait some more. then the front desk guy said he was going to do my nails and was answering the phone and running around the place. I was there fora fill in and my pinky nail was missing also. the application took AN HOUR AND A HALF at least and my pinky nail wasn't even filled in yet. his hands were super sweaty and he didn't put gloves on or bothered washing his hand. he smelled weird as well. it took a total of 2 hours and 15 minutes to do white nails. they are thick and not filled in all the way. i would not recommend going here at all. I still cannot get over the way this guy smelled and how he was so unhygienic and unprofessional. He also kept on complaining about how busy they were and that he "doesn't care what anybody thinks" and repeatedly hung up on other costomers while he was working. Never again. I would recommend solar nails instead. read more

Let me tell you....I have NEVERRR left a review ever in my life. Please read. I've been here a couple of times & service was fine but after today I will never go back. I walked in a little before 6pm (they close at 7). I asked the tech for a white tip with a red bottom. She said something to the guy at the front & he then told me they didnt have anyone available to do the red bottom. I said that it was ok & sat down waiting to be called back. After abt 5-10 minutes I asked the guy at the front if I was waiting for someone. He repeated that he had no one available to do the style. I told him again, that it was ok I'd just do the white tip. This seemed like a simple miscommunication so it was fine. Once I sat down the lady pulled out clear tips. I advised again that I wanted white tips, she went & got them. As she's cutting the tips I keep telling her to cut them shorter bc the tool she was using was bending the tips instead of cutting them. I was not being rude at all & even apologized for the amt of times I asked for them shorter. After cutting 3 nails, around 6:10 pm she just gets up. The guy at the front then comes up to me & tells me "she doesn't feel confident doing your nails & we don't have anyone available to do them", basically telling me to leave...almost an hour before close. They didn't ask me to wait on anyone to become available or anything..just brought over a bowl of acetone to soak off the nails that were already glued on. I have noticed the techs get a little agitated when you speak up abt what you want/say you don't like something. But this is the first place that basically told me to leave. I work a customer service job so I know what it's like to have customers be rude so I would never. I wasted abt 30 minutes of my time to be refused service for no reason & had to speed to another nail salon. DO NOT GO HERE!! Yes, I'm black. read more

I always book with Lily or Ken, and they're so detailed. I've had different services such as manicures, pedicures, dip, gel, and regular acrylic overlays. I am always happy with my service when I leave and will recommend them to friends and family. Also, I'm super picky, so the fact that they pay attention to detail is impressive. Try them out! read more

The Nail Creations - Gel with chrome - Nail Salons Near Me - Woodway, Texas

Service: A Quality: A Vibe: A I have few, if any, complaints about this salon. I'm a regular customer and always come out with great looking nails. read more

After months of searching for a go-to nail service here in Waco, The Nail Creations is an absolute show stopper! The three most important things to any nail salon are the quality of nail services, the atmosphere, and customer service. This place excels in all three!! The establishment is clean, modern, and very comfortable no matter what services you're getting. The staff is super friendly and accommodating, they make you feel relaxed and taken care of. And my dip powder manicure and classic pedicure never disappoint! They offer excellent services at very fair prices. read more

i had a fantastic experience at this salon! my nail tech, Michael, was wonderful. my nails were a bit of a mess, but he took extra care with my cuticles and really paid attention to detail. he took his time, and i could tell he was committed to doing an excellent job. the salon itself is very clean, with a great selection of neutral polish options, which i loved. the music was soft, and the whole atmosphere was quiet and peaceful, making it a truly relaxing experience. i highly recommend this place and will def be coming back! read more

The Nail Creations - full/ gel acrylic/ shade - gatsby ghost (2 coats) - Nail Salons Near Me - Woodway, Texas

David did an amazing job! I was in NEED of a pedicure and he did great. He was able to get my ingrowns and went to work on my heels! Thank you David. read more

UPDATE: after 5 days 6 of my nails are either cracked or chipped. I don't do too much manual labor, so I'm kind of dissatisfied by the lack of durability. That said, I still plan on returning, just probably not getting dip again. A phenomenal experience! This was my first time at Nail Creation and I will definitely be returning. I haven't had my nails done professionally in a while, the sanitation issues in some places gave me the heebie jeebies so I kept my distance. I desperately wanted a pedicure so I spent some time looking for places online. I found The Nail Creations on Tiktok of all places! When I arrived I was promptly greeted and offered something to drink. I decided on a gel pedi and a dip manicure. They have a lot of options for dip and regular gel polish. I opted for one of the glow in the dark options. The manicure and pedicure were both done thoroughly and professionally. There wasn't any excess drilling and the nail techs were very friendly. The best part! Everything is so clean! The pedicure bowl was lined, the pedicure jets can be removed and cleaned, and the tools were opened right in front of me! I find comfort in knowing that I'm not being unnecessarily exposed to infection from tools used immediately on someone else. I would probably return even if the service were just ok for the sanitation alone. They do use the cheese grater / foot rasp, which I don't care for, but that's too easy to decline. Overall, it was a great experience and I can't wait to return! read more

The Nail Creations - Glow in the dark dip - Nail Salons Near Me - Woodway, Texas

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Guy at the front desk is very rude. After my service they charged me every charge they could think of. They even charged me to shape my nails that were already the same shape. When I spoke to him about all the extra charges he had a rude response then shoved my recipe in my hand pushing my hand away as he walked up mumbling.. the Solon may do ok if he was gone and they stop trying to rob people! read more

Love coming here for my gel manis! . Cindy is my favorite! She is detail oriented and always makes sure i like my nails (and fixes any issues with a smile). read more

The Nail Creations - Classic gel mani - Nail Salons Near Me - Woodway, Texas

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I came in with long nails and the request to keep them long and the almond shape - Kevin did not listen to me, he clipped my nails down and then asked if I wanted to put tips on them for length... no. The color looks like what morticians use, but truly the least of the issues with this service. If you're going to charge $5 for a "special shape", you should be sure that you know the difference between oval and almond as well as short vs long. I have brought my mother, grandma and grandpa here for pedicures and the ladies do a great job, I thought I'd give the nail side a chance. And that's the last time. Stop nickel and diming people for services they aren't happy with. read more

The Nail Creations - Nail Salons Near Me - Woodway, Texas

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Ariel, is the best. I bring her the design/style I want and she will try her best to fulfill my request. This place is very clean. read more

The Nail Creations - Full set, almond shape, funny-bunny color. (Not white) - Nail Salons Near Me - Woodway, Texas

OMG! This place ..... is the BOMB hands down! You step into big city vibe with the friendliness of the south. Amy did my nails the first time finding this amazing place and not only did she get them perfectly matched to the picture, they have lasted - well.... Longer than they should . I am back again and will leave another review/ but ...... ask for a bubbly (complimentary) as they get all at up so you can relax & feel pampered, even for just an hour or two read more

The Nail Creations - Needy bitch - Nail Salons Near Me - Woodway, Texas

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Cindy always listens to my nail art requests and is excited to do the work. She always makes me feel welcome. Catering to my needs. She also has a great personality to make the experience fun! read more

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If you are paying and tipping customer, who wants a natural shape and color, DONT GO HERE. Because apparently asking for the most basic shape and for my nails to look as natural as possible is "too picky." Sorry I don't want to pay +$60 to have my nails get done like shit...which they did, until I spoke up and asked for what wanted but now that's deemed "too picky." Terrible customer service and care. read more

I spent $230 for a new nail set and pedicure. I ordered a 40 min organic pedi that lasted 25mins. My daughter got her nails and toes done in 15mins, and that was $50. I left feeling like I spent was too much. Was never even offered a drink. The lady doing my pedi rushed us so much when no one was there. And my nails speak for themselves. Iv had way better experiences here with other people. Very disappointing. read more

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I'm in from out of town and I was given the BEST experience here. I would recommend Ariel. She did exactly what I was hoping for and gave me the full treatment at a fair price. It made tipping her extra so easy! I also had the organic pedicure experience and it was awesome! The mimosa was a nice touch, too! I will definitely be back!!! read more

The Nail Creations - Quick dip! - Nail Salons Near Me - Woodway, Texas

Been a regular customer there but every time I get gel toes with two acrylic tips they charge me something different. In addition they give some bullshit excuse of why the price is inconsistent. Probably won't be going back... read more

Excellent dip mani and regular pedi! Loved the hot stones and firm massage! Yummy mimosas too read more

The Nail Creations - Dip mani - Nail Salons Near Me - Woodway, Texas

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First time at this salon and needless to say I'm so impressed and pleased! They were so nice and patient while my friend and I took forever to pick colors. They were so precise in making sure we got exactly what we wanted. 10/10 recommend!! read more

The Nail Creations - Acrylic gel - Nail Salons Near Me - Woodway, Texas

Just got a pedicure and the techs were way too busy watching tv. The massage sucked. I would find somewhere else

This was my first time attending the salon and I had a great experience! They were able to get my two friends and I all in at the same time which was very convenient. For getting dip with extension the price was pretty reasonable. My friend ended up not liking what she got halfway through and they redid it for free which I really appreciated. read more

The Nail Creations - Dip powder with tip extensions - Nail Salons Near Me - Woodway, Texas

I have been to this place several times but the past three times I been there has been something wrong. Today I walked in for a pedicure and I asked how much for acrylic toes and they said it will be a fill since I had acrylic only on my toes so I assumed it was a fill for the whole set. And Devon the owner came over and said that it will actually be 70 on top of the pedicure already, and I said I didn't want to pay 15 dollars now because it wasn't communicated. He laughed in my face and said to just get it taking off my big toes while all the workers were over there looking at me . read more

Loved the services...very clean, comfy and nice workers. I'm glad we chose this place. We'll definitely take the girls here again. The pedi tub was so pretty with rose petals and orange slices inside the water. The only con was not getting rid of all the callous. (At the end it was kind of awkward because originally we made appointments for mani/pedi but we were left sitting there for a while after our pedicures and no one checked up on us. They said they didn't know we were getting manicures... But after all the confusion it worked out in the end.) Great job nail creations! read more

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David did my nails for my sisters wedding and he did an amazing job!!!! The shape was perfect and all very even! All of us for the wedding party came in for our Nails to look identical and they did! read more

The Nail Creations - Full acrylic set :) - Nail Salons Near Me - Woodway, Texas

Went here for the first time this morning and it was amazing! staff is super nice and Lisa did a great job on my nails! Will definitely be back read more

The Nail Creations - Nail Salons Near Me - Woodway, Texas

this place is AMAZING!! great service and very well done. HIGHLY recommend them!! Best nail salon in Waco.

Amazing!! Great service, super friendly staff. This was my first time getting acrylics and she did an amazing job on them! 10/10, definitely recommend :) read more

The Nail Creations - Nail Salons Near Me - Woodway, Texas

i've gotten my nails down here so many time and they are always so sweet, and do an amazing job. def recommend coming here read more

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Devin did such an amazing job! He was so nice and even though my nails took a little longer to soak off than we thought he didn't seem to let it bother him! We just talked during the process. It's been a little over a week now and my nails still look great! They were very reasonable on the pricing and I will definitely be going back. read more

I was unhappy with the nails I selected, I wanted ombre, they were not, but after 3 tries I just wanted to leave. Worst part is the color I pointed to as a "go-by" for a fleshy pink was glow in the dark! I was actually amused by this when I realized that night, but also knew there was no way I could keep them and returned first thing in the morning. I explained the confusion and asked to take them off and do a pink and white ombre like I originally wanted. I was met with defensiveness and attitude! They offered to just paint over, I said no, I want them replaced. He then told me I picked the color so it's my fault, they seemed to have NO desire to change and wanted me to just keep. I was floored. At no point did I ask for a refund, demand they fix for free, and had already agreed to pay the day before (even though the girl did not give me ombre that I asked for). I reminded him of all this and he told me I could wait 1.5 hours to replace my nails, but maybe they would make me wait later. I declined and told him their response was not very professional nor in line with good service I would pay again for. I never even asked for them to fix for free, I never wanted free nails, but good service. Hopefully this spares someone else! I did find Lux nails and they did great ombre set, drama free! read more

so i went to the salon and it was great good masauge good music good conversations very friendly so good and there was drinks i will be coming back for sure. read more