My feelings about this location could best be summed up this way: it's complicated. They do ultimately get 4 stars because holy moly, have they taken great care of my 87 year-old grandmother when we have come in - this is her most favorite location to get a pedicure as a result. Each time she has had a pedicure, more than an hour has been spent on her feet and legs and she is just so appreciative - and you really can't beat the amazing price ($28, or $26 if you pay cash). For me, I have only had gel painted on my fingernails and I would say it is just OK. The gel polish they use seems to peel/chip quickly when compared to other brands but again, it's super affordable and certainly not bad. I would definitely book an appointment but don't expect that to be the exact time you get in, I do agree that their timing and ability to get people in and out in a timely manner is not great. They have never been terribly busy any of the times I've visited BUT always seem to be running behind - fair warning. read more

Today I saw Angela and she helped me pick colors to duplicate a picture of Taylor Swift's nails in anticipation of my Eras Tour concert I'm attending this week! She made it so fun and helped me pick out the right colors, and was very pleasant the entire time despite the extra time it took to paint each nail a different color. Very professional, kind, and she got me even more hyped up for my concert. I will definitely be back and I highly recommend! Salon is clean, there was something to watch on TV, and also music playing at just the right volume. The location is easy to locate, easy to park, and surrounded by tons of food options if you are swinging by on a lunch break. read more

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I have tried a couple other places and am new to Carmel having moved from LA. The ones I tried previously in Carmel were fancier and gave free drinks. Ya and his wife are the owners and they were amazing. Made me feel so welcome as well as provide a superb and phenomenal pedicure. The best. Loved it so much I bought my son a gift certificate to try it and he loved it also. read more

The most UNPROFESSIONAL nail experience I've ever had. HORRIBLE! The lady nail tech with dark reddish/brown hair treated me unfairly and unkindly, YELLING at me in front of her customers to the point that I was brought to tears. And after reading the reviews, it looks like this isn't the first time that this has happened at this salon! It all started when she was unable to complete a simple two-finger design that she assured me she could do. She had to redo the design several times and ultimately ended up "freestyling" her own design because she couldn't do a simple swirl. I gave her grace and didn't criticize her for her inability to complete my design. Noticing her growing frustration while trying to complete the design, I requested that she simply paint the two nails a solid color, like the rest of my nails. At this point, she raised her voice and began yelling: "IT LOOKS GOOD" "THE TOP COAT WILL SMOOTH IT OUT" and "THE DESIGN LOOKS FINE". I told her she was making me uncomfortable, but she continued to throw her nail brushes onto the table, creating a scene in front of everyone in the salon. She was even arguing/screaming across the salon to another nail tech. At this point, I started to tear up due to her unwarranted rudeness toward me. She looked up at me and yelled, "OH, NOW YOU'RE CRYING? NOW YOU'RE MAKING ME FEEL BAD!" I did nothing to this woman and she was literally attacking me for no reason. I told her the reason for my emotion was because she was yelling at me when I didn't do anything wrong. I asked to be placed with another nail tech and she stormed away and continued to yell and created even more of a scene. I did not deserve to be yelled at or to feel disrespected and discriminated against. I'm not sure if it was due to my age or my race, but it was uncalled for and so incredibly unprofessional. The male nail tech, Ya, was incredibly kind and professional throughout my appointment. He apologized for her behavior and finished my services, which made me feel much more comfortable and calm. Because of her UNPROFESSIONALISM and NO DESIRE FOR CUSTOMER SATISFACTION for customer satisfaction, I will NEVER be back to this nail salon. Save yourself the money and DONT GO HERE! Also, read the other reviews because it seems this isn't the first time a situation like this has happened at this nail salon!!! That woman should be fired for what she did!! Horrible! read more

This is the best nail salon! Everyone is so friendly and it really is the best service. It's the only nail salon I'll go to I Carmel!

Best place to get your nails in carmel ! Friendly staff and affordable prices . I've had my nails done and pedicure ! I've had my mom, mother in law and sister all come here and they've never had a bad experience . I got my nails done for my wedding and Angela took the special care and time to get the right color for me . Thank you Angela and Ya! read more

The Nail Spa - Nail Salons Near Me - Carmel, Indiana

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Hidden gem! Found this place on Yelp when I had a free morning and was driving around from place to place trying to squeeze in a manicure. After being turned away from two other places for not having an appointment, The Nail Spa got me right in and provided friendly service. I like having my gel removed while my pedicure is happening and they were great with efficiency. Loved my nails so much that I made a follow-up appointment a couple weeks later and they were running on time and got me right in and out! A new favorite. And affordable too! read more

Absolutely the worst nail salon experience I've ever had. Will not be back, absolutely atrocious Extremely dirty as well. read more

They do an awesome job. I'm new to Carmel. Found this place a couple of months ago. I get dip manicure, pedicure and eyebrow wax. Everyone is friendly. I won't go anywhere else. read more

Our group of three felt very warmly welcomed. Everyone in the group was beyond happy with our manicures and pedicure. The techs were detail oriented and committed to providing high quality service. The salon was well-kept and clean, and customers and staff all abided by the masking rules. Huge selection of polish provided endless choices! read more

The Nail Spa - Full set acrylics - Nail Salons Near Me - Carmel, Indiana

They are knowledgeable and have made my nails not only more attractive but stronger and healthier.

BEWARE! UNPROFESSIONAL, INEFFICIENT, AND UNHYGIENIC. We called and put in an appointment for 5, and as soon as we walk through the door we see that there are only 2 employees and a young child. At that point, no concerns were raised. My mother knew the exact color number that she wanted, and was told by Angelina that they had it. We made very clear exactly who was getting what services. I have been here before and received stellar services, but it seems that staff has changed. Despite the time we reserved, thinking we'd been seen to immediately, I waited an hour. My mom got her pedi done, and was also waiting for an hour and a half. I asked for a very hard design, and I understood that it wasn't going to be perfect. I think Ya is great. He remained patient and tried his best, my only complaint is that he caught my cuticles a few times and it hurt. When Angelina got to my mom's mani, she could not find the gel color my mom requested, and she did not even bother to sanitize the workspace. My mom had to request it. She tried really hard to match colors, and we appreciate that very much and acknowledge that she tried. But when you're paying for something, it should be worth it. My mom clearly stated, "It's okay, forget about the color." Angelina replied by blaming the mismatch on factory/supplier issues. She became careless, painting my mom's nails in a hurry, missing large portions of the nail. Insisting that she could fix it, she rushed to try many colors and ended up putting 6+ layers of paint on my mom's nails. When my mom pointed out that she wasn't covering each nail completely, Angelina exploded. She began yelling, IN FRONT OF HER CHILD, saying that my mom was cruel, saying that she was tired, and her child was hungry. This was so so unprofessional. It is not a client's fault that you are tired, or that you brought your child to your business. If it is your business, you have the power to say, "Sorry, I can't take any more clients today." When my mom got up, the ridiculous amount of paint easily peeled off. Angelina replied, "You must've put something on your nails." Why would we? We came here willingly for YOUR service, ready to PAY you, why would we waste THREE hours of our day? Would you sit silent listening to your mother getting yelled at? I yelled back at her because there is no way my mom could be responsible for her daughter! Completely unprofessional. She told me that I have no right to yell at her, to stay out of it. As your client, how can you act as if you control me? Finally, Angelina even had the audacity to tell my mom to stop fighting in front of her child, when she began yelling in the first place. Ya responded maturely, apologizing. He thought my mom did not like Angelina, because my mom requested that he do her mani. She did this because she thought Ya would match the colors, since he did my mom's pedi. Save yourself, do not come here. read more

Well it was nice that I didn't have to wait. But the vibe was heavy as soon as I sat down the woman and man owner started to fight with each other and it was very uncomfortable. Plus to top it off she did my nails all crooked too late now I can't get them fixed!!!!! So pissed will not be coming back EVER!!!! and she hurt my fingers...... read more

The Nail Spa - Left thumb is crooked - Nail Salons Near Me - Carmel, Indiana

I have been coming to this salon for a couple of months and even after my first experience was so amazed! I have come to know Angela and Ya and they both do a fantastic job on my nails every single time. They are friendly, professional, and really take their time and pay attention to the small details to make sure you walk out happy. Not to mention, for Carmel their price point is incredibly affordable! I would highly recommend this salon to anyone read more

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I'm from out of town and was visiting my sister, who just moved to Carmel. I wanted to treat her and her daughter to some time at the salon. We found this place with such great reviews, but I should have paid closer attention to the bad ones. We called ahead and made a reservation, but with construction going on were about 20 minutes late, maybe a little less. As soon as we walked in the (I'm assuming based off other people's reviews) owner began to chastise us and tell us "it would have been better if you'd been here on time". Sorry, traffic, it happens. They have three technicians on staff and only one customer was getting a pedicure. But she kept on and on about it. It kinda got to a point where I wanted to ask 'do you want my money or not?' She then started to question us about my niece's age since she was going to get a kids pedicure. "She doesn't look 10! She's BIG for 10!" First of all, please stop giving my niece a complex, she's already very self-conscious, and secondly, do you see her mother? My sister is 5'10.5 without heels. "Should we have brought a birth certificate?" I asked. The woman finally relented. My sister was getting an acrylic set and the owner sat her down at a table while my niece and I sat on the couch to wait. When the little girl picked up the sample colors for the gel polishes, the owner comes running over and snatches it out of her hands. "Not for playing!" By this point, we should have left. Hindsight is 20/20, but c'mon. My sis starts getting worked on by the owner and my niece and I get sat in the pedicure chairs, which are comfy, I got to say. My technician is the man, I believe the owners husband, and my niece gets an older woman technician. (The original customer getting her pedicure was left waiting while we got started on.) While my sister is getting her nails prepped, another woman comes in complaining that her gel polish started peeling the next day and wants to get them repaired and a refund. This is where awkwardness ensues for real. The owner leaves my sister to repair this girl's nails and they are Arguing. We are all stunned into silence, but then my technician turns to me and asks how many top coats I get on my nails. Uh, please leave me out of this. I'm not even from here and this is my first time visiting your establishment. My niece and I are over halfway done with our pedicures by the time my sister even gets hers placed, because after the argument with the new customer the owner has to go in the back to calm down for awhile. When she returns, she starts loudly arguing with her husband, standing over him while he's working on me. I texted my sister that as soon as he finished my top coat, if she hadn't gotten started on yet (now over an hour later than when we'd arrived!), we'd leave and find a place to get hers done at. Too bad, the owner went back and Finally got to work on her. OH! And the original pedicure lady who was there when we came in? STILL sitting there with, by now, a cold towel on her legs. After my pedicure was done, I went outside to take a call, but as soon as the pedicure lady came out I Had to ask her: "Have you been here before? Do you typically like this place?" - This was my second time. It was so weird. I don't think I'll be back. I came last week for a manicure and they did great, but this was just too long and so awkward! Agreed. In the end, my sister's nails came out janky, with two off center and reminiscent of the stand-up comedian who made a joke about this exact issue. My niece's pedicure looked like I had done it, i.e. not professional. I was the only one satisfied with my result. HOW this place has such a good rating is BEYOND me. read more

After being on the hunt for a new nail salon, I have finally found it in The Nail Spa! The techs are very nice, friendly, and knowledgeable. It is a relaxing atmosphere and very sanitary. Everything you need in a nail salon, The Nail Spa offers it! They even offer a discount if you're paying with cash.. added bonus! Definitely check this place out if you're looking for a professional salon that does an awesome job! PS. i should also add that I have not had a pedicure yet and my review is solely based on manicures read more

The Nail Spa - DND "Fiery Flamingo" Perfect pink color for spring! - Nail Salons Near Me - Carmel, Indiana

My normal nail salon and nail tech is on vacation so I got on yelp to try and find a highly rated place I could get into before going out of town. They took me by appointment (they take walk ins too) I always prefer appointments. Walking on I noticed they have comfy chairs in their wait are which is a plus. It sucks coming in and having to stand around to wait for them to get u in. It took them longer than I was used to and I was the very last person there before closing. I wasn't as happy with the results of my nails. It was average to me. I can't say it was enough to bring me back. Just have to wait till my usual nail tech comes back! read more

This place is OK. Friendly and all but quality of work is sorely lacking. I am assuming I had the owner and she kept getting up every 5 min to attend to everything else in the shop. Polish job was very sloppy. I went to another salon the next day to have them repainted. Sadly, I wouldn't recommend this place. read more

I heard of this salon through a friend of mine, so I drove 20 minutes to check it out. The atmosphere is cozy and modern, the staff is so friendly and professional. I got the deluxe pedicure and it was one of the best smelling and relaxing massages I've had in a long time. The lady shaped my toes perfectly and took a long time paying attention to every last detail especially when she was painting them. I get a mani/pedi every 2-3 weeks and I'll definitely be making this a regular place even though it's not the closest one from my house. Absolutely worth the trip!! (And they're right next to dunkin donuts. How bad can that be? Lol) I also brought my husband along with me today, and he said it was the best pedicure/massage he's ever had as well. So ladies, bring your guys! Guys, don't be afraid and get your funky looking toes/feet taken care of!! read more

The Nail Spa - Eggplant color! I love it for fall. OPI O Suzi Mio maybe?? - Nail Salons Near Me - Carmel, Indiana

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Are you trying to look good for your Tinder date? Do you need some time away from your terrible two-your old kid? Do you need to vent, but can't afford a therapist? YOU NEED TO COME TO SEE MY GIRL ANGELA! Oh my word, she is incredibly friendly, and treats you like the man you wish you had! Her hands are ordained by the gods to work magic on your nails. Let me tell you, I am not high maintenance AT ALL, so when I go in, my toe nails are a real embarrassment. Nevertheless, she lovingly brings my feet back to life with so much time and effort, and never makes me feel bad about how they look. Every time, I am in the area, I make sure to hit up my girl Angela and make sure I get her. Seriously, number one fan right here. Please go and support local business! read more

I stumbled upon this place while searching for nail salons in Indy, and I'm so glad I did! I got a gel mani and a regular pedicure. Best mani and pedi I've ever had! The employees are very nice, friendly, and helpful. They're also very gentle. I have sensitive skin and my cuticles have also bled every time I've gotten a mani before, but not this time! The pedicure was the most relaxing I've had. Most importantly, my nails looked fabulous! It's been a week, and both my mani and pedi are going strong. I will definitely be back!! read more

The Nail Spa - Gel mani - Nail Salons Near Me - Carmel, Indiana

Love getting my nails done here! The owners are very sweet and have always done a great job on my nails! Have been going there for thlast couple months and each time I love what I walk out with! read more

The Nail Spa - Nail Salons Near Me - Carmel, Indiana

Awful experience!! Forced my daughter to change from French pedicure to regular because they overbooked themselves. We made an appointment for 3PM, they didn't take us until almost 4. This happens every time we come. This isn't our first choice because of this very issue, but everyone else was booked in the area. They need to do a better job scheduling. Also, they should finish the services they agree to instead of taking walk in after walk in and forcing the customers half way through services to change because "French and gel takes too long!" We came for a mother daughter appointment and they wouldn't let me sit in the chair next to my daughter after I was finished even though they didn't clean it or put anyone in it afterward. I'm paying a decent price, so don't see the harm in sitting next to my daughter if they weren't going to use the chair. Just very disappointed. Will not be back. UPDATE: After posting this review the owner reached out to me to make things right and apologize. I truly appreciate their willingness to remedy the situation, so am changing my review from a 1 star to 4 star. read more

Super disappointed. I took my 10 year old for pedicures. The person doing mine seemed brand new, didn't ask me how I wanted them and then rounded them out and cut hem down. It wasn't even relaxing because I had to watch the whole thing. Went to check out and the lady took my credit card with her in the back to have a personal conversation. 5 good minutes later I am still standing there and can't leave without my card. She charged me a full price pedi for my son and didn't even do much for him. I won't be back. My nails look terrible, no work on the bottom of my feet, and over priced. Save yourself the time. Trying to find at least one positive, but other than the temperature of the water, that would be it. read more

Today I went in for a new gel acrylic set. I've been a regular for awhile but today I was stepping out of my comfort zone with a bright color and a bold shape. My nails turned out PERFECT! I can't wait to show them off on my cruise! Everyone was so sweet as usual and they checked with me several times to make sure the shape was what I wanted. After many painful and overall mediocre results from other salons, The Nail Spa has been a refreshing change! Love love love them!! read more

The Nail Spa - My new bold set! Totally in love. - Nail Salons Near Me - Carmel, Indiana

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I love it here! They can always fit me in with my busy schedule! Ya and Angela are awesome people with great customer service! They always start by asking "how have you been, or what's new" which I can appreciate in a Nail home! They keep their refreshments full stocked along with every magazine you can think of to read while you relax and get your nails/toes done! Oh and I can't forget great shows on at all times like Friends and HGTV! If you are looking for a new nail home, this is the place!! Thank you Nail Spa Team, You Rock! read more

Nice quiet and relaxing place. They were very friendly and assisted me in picking a color (my hands are dry) sorry for the bad picture. Will definitely check them out again. Filling with simple freestyle design. read more

The Nail Spa - Nail Salons Near Me - Carmel, Indiana

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Love this salon! They are so welcoming and will do exactly what you ask for. They always do a great job!!

Stopped in here on a Saturday morning to be overwhelmed at how Wondeful the Luxury Jelly Pedicure made my well-worn feet feel like they were brand new. It takes a little longer than a traditional pedicure because of all the steps in the process, so plan accordingly. However, if you are looking for a clean, professional salon with kind people, THIS is the place to come. read more

Did an amazing job on my ombré acrylics request! Super friendly and my group had a great time! read more

The Nail Spa - Nail Salons Near Me - Carmel, Indiana

Great nail salon in Carmel, IN Clean modern spa with polite pleasant service. Chairs are all new and functioning. I truly enjoyed my experience here. Plenty of time taken to do a great pedicure and massage. I'll be back!!! read more

The Nail Spa - End of the day and I'm the last person here. Nice clean attractive nail spa. - Nail Salons Near Me - Carmel, Indiana

Such a great little place! We had a group of three of us in town for a girls weekend. They were so sweet and we had great pedicures. We would definitely come back if in town again!! read more

Never been happier with my nails. Been getting compliments by random people asking if these were my real nails! Definitely would recommend if you're looking for a place that will do exactly what you ask for, but better! read more

The Nail Spa - They shaped my natural nail exactly how I wanted! - Nail Salons Near Me - Carmel, Indiana

Wow! I have found my forever nail salon! First of all, the staff is wonderful. They cater to your needs and listen to what you really want! They are friendly and have a very welcoming salon. Second, the job they did for me was the best! They helped me select the perfect color and helped me decide on the shape and style of my manicure. Next time you're thinking about getting a manicure or pedicure, you HAVE to head to The Nail Spa in Carmel! read more

The Nail Spa - Nail Salons Near Me - Carmel, Indiana

Very underwhelming. Purchased the Deluxe Spa pedicure. The person performing the pedicure was not very skilled and seemed to need help. The deluxe part of the pedicure is some scrub, a mild massage and laying a hot towel over your feet/lower legs for a few seconds. They also did not really do a very good job on calluses on my heels. Did not feel the price they charge ($33) was worth it, not even close. Will not go back, and still searching for that perfect nail shop. read more

Wow! Wow! Wow! There's not much more I can say about The Nail Spa. The mall where it's located is nothing special, but as soon as you walk in the door of The Nail Spa know you will be getting the special treatment! Having just finished a cross country trip, I came in to be pampered and get a gel manicure. I was not disappointed. From the ambience, efficient and friendly service to the top quality gel nails, I couldn't have asked for a better experience. read more

The Nail Spa - Nail Salons Near Me - Carmel, Indiana

I am shocked at how good of reviews this place has. I went for the first time today and did not have a good experience. Nails look good, but the owner is rude. I wanted to go during my lunch hour at work, so I made an appt. The owner was not friendly when I walked in, and very awkwardly mumbled to me to sit at a chair. A woman who did not know what she was doing attempted to shape my nails and cut my cuticles. After she had finished eight fingers, a woman came in for a pedicure. The owner told the woman helping me to get up and give the woman a pedicure - I thought she would start the water, but no, just left me at the chair. 10 minutes later, I expressed that I was in a hurry, and the owner yelled at the guy to get me out of their quickly. To be fair, the gentleman who helped me was nice and did a great job, he was the only plus of this experience. The owner then told me I had the appt time wrong and that's why I was waiting (which I did not). Overall, I would not recommend this place due to the owner's poor customer service. read more

I just moved to the area. Me and my friend made an appointment for a full set and pedicure for both of us. We arrived to our appointment and were told that there was only one person that could do acrylics. Which would have been fine if they would have started one of our pedicures while the other was getting nails done. Needless to say, We were in there for 4 1/2 hours!! In the time we were there the owner (I assume) and the male worker got into a verbal argument. Very uncomfortable. Also quality of nails definitely not worth that length of time. I will not be back. This is Same salon we went to. Not only do I recognize the salon, but your salon is on my mapquest. We were there on July 3. Also you gave a 10% discount for cash. While we were there, another patron walked out because she had come in earlier and you told her to come back at a certain time. She waited 25 minutes , came up to me and said you must not want business. She walked out and you left me to chase her down and bring her back in. Was not the only time you left me sitting while you attended to everyone else's needs. You had to call in for another technician to help. If you do not remember not only one, But 2 people in your salon for over 4 hours????? I checked not only my GPS to make sure this was right place. But also my phone records from that day read more

I don't know what some of these reviews are saying... the negative ones. I came in here on a last minute basis needing a quick fill and pedicure. The staff was super friendly, the salon was clean and very well set up, and my nails look super nice!! And very fairly priced as well! I'll be back next time I'm in the Indy area! read more

The Nail Spa - #429 gel color! - Nail Salons Near Me - Carmel, Indiana

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The lady who painted the toes kept saying, "The other lady put too much oil on your toes, that's why the nail polish won't stick." Also didn't get 15% off my first order despite finding The Nail Spa on Yelp. I'm usually pretty easy to please, but I doubt I'll be returning. read more