This is the most amazing store. If you are looking for an expert and awesome store to view rugs,…read morebuy rugs , have rugs appraised or cleaned do not go anywhere else. Owners are willing to share their vast experience with you. Also super personable.

We took a round Chinese silk rug in for repair after much of the fringe around the edges had been…read moreaccidentally torn off by a new sweeper. The workmanship was superb. You can not tell the old from the new fringe. Moreover, Cyrus, Nidia and the other employees we met could not have been nicer. When we dropped the rug off, Cyrus came out and explained in detail what needed to be done and why as well as the background and history of this type rug. We must have stayed nearly 45 minutes chatting because we enjoyed each other's company so much. Service, kindness and professionalism could not have been better. This is the way business should always be done.

Love this place!!!! It's clean and it feels like a different store every time I go in! The prices…read moreare SOOOO GOOD! $4 for name brand tops and some even still have the tags!!! When you donate something here THEY WILL PICK IT UP FOR FREE!!! What a deal!!! Also, every dollar I spend here go to programs that help children

Upscale my @$$! We were looking at a shag rug that they had rolled up with tape and we asked for…read morethem if it was okay to unroll. When we did it was filthy and matted down. We decided not to buy it and her response was "This is not Neiman Marcus, it's a thrift shop!" We immediately left. No need for condescending rudeness, thanks anyway! They would NEVER have had a dirty rug on display at Haven Hospice Thrift. Doesn't take a department store to clean a rug. I'd say they are more like a high end garage sale than a high end thrift store.

Recently moved to Gainesville, and was in need of a sectional for my apartment. I was greeted by…read moreRandy when I walked in, who listened to what I was looking for and what I was looking to spend. Ended up getting what I feel is an amazing deal on a sectional, tables, rug, and lamps combo. I had visited the national chains prior to giving this place a go, and not only were the sectionals alone more than my bundle, but they were not available for over a month. In terms of the financing process, it was a breeze. Randy was completely transparent about the terms and conditions, and never once did I feel pressured. Highly recommend Furniture Country, and will shop here as long as I remain in Gainesville!

Knowledgeable feels Very homey and professional along with…read morefriendly . The prices are affordable and they have various options for payment's

Rays saved me a bundle off the box stores and got to my job within 2 days. The installer was…read moreexcellent.

I bought polyester carpet. They installed nylon…read more We agreed upon 6# pad in the hallways and living room, 8# in the bedrooms. They brought only 8# and installed it everywhere. Their installer, Paul and son, did a great install. Experienced and professional, they finished up on day 2 (today, 11/6/25)...only after I noticed the printing on an exposed remnant did I realize they had installed nylon! I will update this positively if, tomorrow, they find a way to make restitution

Best service ever! Thanks to the caring owner and staff, I…read morewas able to get my sister the birthday present she wanted even though I live all the way across the country in California! They were so helpful and friendly that I will ALWAYS pick them for my hardware needs in the area. Thank you!!

The owner and staff of the store are very friendly and very helpful. the store is very neat, clean…read moreand organized. they offer weekly coupons. they have a lot of those little things you need instead of going to the big box store

Edit: spoke with a gentleman name, Todd Hurlburt, who is one of the managers, thinking he would try…read moreto work something out. After a full escalation of the issue, he said cool thanks for letting me know, I'll make sure this doesn't happen in the future income. And that was it no offer any type of satisfaction, no real apology, nothing. I had a large area rug, rolled up and ready for them to pick up about a month ago. They unrolled it and we discussed any stains and general cleaning that would be performed. They left me a quote that I was happy with. When they dropped it off yesterday they brought it inside and unrolled it and the gentleman said "I see that you have a large hole in the rug". First of all, this was not there when they picked it up, and we certainly would have mentioned it if it had been. Secondly, if it was there, and we did not discuss, then they should've called me before they proceeded with a $330 cleaning fee on a rug I can no longer show in my home. Very disappointing.

We have large hand woven wool rug from Afghanistan. These folks did an absolutely wonderful job…read morecleaning it, the colors just jump out like it is new. We were apprehensive because we didn't want one of these steam cleaning and chemical cleaning companies destroying the rug. We got a nice tour and explanation of their process that confirmed their expertise. Highly recommend them.