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    The North Face Camarillo Premium Outlets

    3.7 (62 reviews)
    Closed 10:00 am - 8:00 pm

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    Henry Y.

    Extremely frustrating experience. Returned a gift item to get store credit card with gift receipt amount. Shopped & bought 2 items. Cashier needed to scratch off the back of store gift card to reveal PIN number & couldn't find object sharp enough to remove. I used key to scratch off back of card, except it scratched & damaged the back of card to read the PIN. Was told by store supervisor that they could not use the store card since the PIN is unreadable, despite having the return receipt given 30 minutes earlier. Was advised to call customer service on back of store return card since the cashier & store supervisor couldn't use the card without the PIN. Now I have to call customer service on weekday to dispute the return amount and receive a PIN, $160 worth. We drove over an hour to return the gift. I bought the 2 items since it would have been a waste of time to leave empty handed, driving the 2 hours of combined trip. To Corporate: Fix this procedure immediately. Store manager should be granted authorization to override & issue a new store card with new PIN with proof of original return receipt & allow customers to purchase items. Also, an object should be available to scratch off the grey scratcher. Had the employee damaged the card, the situation would have been the same in having to call customer service to dispute the legitimacy of the return transaction. In this case, the blame was placed on the customer since the customer damaged the card rendering the PIN unreadable. We, the customers, were embarrassed, frustrated & angry with the awkwardness of the situation. Now we have to dispute, wasting time in getting the return amount & driving more than 1 hour 1 way to North Face Outlet store again.

    red and black lumberjack
    Chuck D.

    I'm big on North Face and the products they deliver. I gotta support the Berkeley company and the quality made goods they sell. I have been to this NF factory store in Camarillo a couple of times but the most recent trip landed on Labor Day weekend. There were items on racks and boxes that were outside of the store with huge markdowns. I was able to get a beanie and a logo tee for a real good deal. Check-out was efficient and friendly. I will for sure go to this store every time we hit the Camarillo outlets.

    I liked the feel of this but made too cheap looks like junk
    Peach N.

    This is the best The North Face location we ever been in. I get a bunch of limited edition back packs in this location. I find the coolest walking shoez ever and stuff like scarfs....gloves.....socks....gifts! I can just shop in here for hours. Staff pumps you up they make you feel so good it's almost a sin not to buy something....now let's go shopping!

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    7 months ago

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    3 years ago

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    8 months ago

    Staff always friendly as you walk in and alot of great stuff to buy. I been coming to The Northface for years and never had an issue there

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    Page 1 of 2

    Ask the Community - The North Face Camarillo Premium Outlets

    Review Highlights - The North Face Camarillo Premium Outlets

    The one caveat is that the stuff sold here carry no warranty, but that's understandable considering the huge discount.

    Mentioned in 7 reviews

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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.8
    (110 reviews)
    6.9 mi
    $$

    I've been coming to this store for years and have always had great experiences. The store is clean,…read moreand the customer service is usually excellent. Today, I purchased a wagon and the young lady who helped me was amazing. She brought the item down, answered my questions, and even offered to carry it for me. She was incredibly kind and deserves recognition for her outstanding customer service. One thing I noticed was that while I was carrying the wagon through the store, the only employees who offered help were female team members. I passed two younger male employees who didn't check in, even though I was clearly struggling a bit. I wasn't expecting anyone to carry it for me, but a simple offer to help would have been appreciated. I also want to recognize the older gentleman outside who checked on me while I was loading my car and made sure I was okay. Overall, this is still a great store. My only suggestion is to encourage all employees to check on customers carrying heavy items. Maybe because I wasn't older or looked like I struggled but it was heavy and seeing me struggle a bit - A small gesture can make a big difference.

    I normally don't leave negative reviews, but this experience deserves to be documented, especially…read moreafter the manager told me that writing a review "wouldn't make a difference." I came in to exchange a pair of FootJoy golf shoes I bought here one week ago. I didn't have my receipt on me, so the associate scanned the shoes to look up the "lowest selling price." Their system came back with $19 for shoes I paid $110 for days earlier. When I asked how that number made any sense, no one could explain it. No price history, no verification, no transparency just "that's what the system says." I wasn't asking for anything unreasonable, just a fair exchange based on the actual purchase price. The part that pushed me to write this review was the manager's response. Instead of helping or even acknowledging the issue, he told me that leaving a review "wouldn't make a difference." That's not just dismissive, it's unprofessional. He said he wouldn't even consider making an exception because I had dropped the F-Bomb in reference to their insane store policy and ridiculous lowball valuation. He also demanded that I apologize to the associate for using the F word. For the record, I found my receipt and will be returning the shoes properly. But the principle matters. If their system is generating inaccurate "lowest selling prices," that affects more than just me. I'll be filing formal complaints with the appropriate agencies so this doesn't get brushed aside. I'm sharing this so other customers know what to expect if they try to make an even exchange without a receipt. A $110 purchase shouldn't magically turn into $19 because a system says so and a manager shouldn't act like customer feedback is meaningless.

    Photos
    Brooks Glycerin 22 that I picked up!
    Brooks Glycerin 22 that I picked up!
    Power Hitter!
    Power Hitter!
    5/29/23

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    5/29/23
    Dodgers Clubhouse

    Dodgers Clubhouse

    3.3
    (11 reviews)
    0.6 mi
    $$

    This is one of my favorite stores in the Camarillo Outlet Mall. This is a store I always stop by…read morewhen I'm in the neighborhood. I'm a huge Dodgers fan, and everything I've bought here is a favorite. I bought this jacket with a California-style palm tree design here, and it's my absolute favorite. Lots of people complimented me on it. Also, I always wear this hat with "Dodgers" written in Japanese katakana when I go to Dodger Stadium. I often buy merchandise from the MLB online store, but I'm happy that I can see the products in person before purchasing here. They also offer an embroidery service, which, of course, costs money, but allows you to customize your items with your favorite pictures or letters. I've had my name embroidered on a cap and even on my dog's uniform. If you have children, there's a chance they might get mixed up and lose their hat at school if there are similar ones, so an embroidery service is a good way to prevent that.

    Came and visited the Dodgers Clubhouse store here in the Camarillo outlets a little over a month…read moreago. There are tons of Dodgers merch that you can buy here anywhere from caps, jerseys, t-shirts to lots of different things. One cool thing that you can get your cap personalized for an extra fee. These stores are essentially a Lids store but Dodgers merch only so they do those there too, but it makes things custom and it's very neat that they have this capability to do so. The team members here are all really nice they're very hospitable. They were able to answer all the questions I had and was able to customize a 2024 championship hat I had my eye on. It wasn't the cheapest but it made it my own and no regrets. It's really fun to look around the store but I'm sure on the weekends it can get really busy especially when the outlet is busier in general. There's plenty of parking here so be sure to stop in if you're looking for great Dodgers items.

    Photos
    Dodgers Clubhouse
    7/20/22
    7/20/22
    I bleed blue. 7/20/22

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    I bleed blue. 7/20/22
    Road Runner Sports

    Road Runner Sports

    4.1
    (458 reviews)
    8.2 mi
    $$

    Kailee is incredible. I walked into road runner sports with a very specific use case. I explained…read morethe situation and she made 1 main recommendations and then 2 others just in case the first didn't work out. I had my heart partially set on a pair of brooks, and out of the kindness of her heart, even though she knew it wouldn't work out for me, she still brought them out for me to try. let me tell you, I wont doubt her again. Every reason she gave on why each pair would be good or bad came true right before my eyes the second I tried each of them on. I can tell that she puts passion and effort into the things she does and I really appreciated the genuine feedback and opinions she shared with me. Kailee is an incredible asset to Road Runner Sports and it was truly a blessing to have crossed paths with her. If you need some new shoes, walk in and ask for Kailee. I can guarantee you will be in good hands!

    I would not recommend Road Runner Sports. Last time I went in, my son and I were seen by a…read moresalesperson, barely acknowledged and made to wait for 15 minutes while that individual stacked shoes. You would think the sales would be more important than stocking, especially since my son and I were both prepared to purchase new shoes. We ended up leaving. Secondly, beware of their so called VIP family rewards. I called four months before the auto renewal and received email confirmation that we are no longer enrolled for auto renewal. Near the one year mark I received an email notifying me of my auto renewal of $49.99. I responded to the email with my confirmation from months before that I should not be charged. Today I received a bright and cheerful email that I've been successful auto renewed for $49.99. I had to call a second time and deal with this. Really poor customer service and nasty marketing strategies. We would have liked to support a real shoe store and not give our business to Amazon.

    Photos
    Road Runner Sports
    Clothing
    Clothing
    Road Runner Sports

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    The North Face Camarillo Premium Outlets - sportswear - Updated June 2026

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