The staff at this REI are so incredibly attentive, knowledgable, and helpful! I have come in for a…read morevariety of different needs over the years and I have always received incredible advice and information from the staff. As a company, I have enjoyed REI's sustainability and environmental advocacy and dedication. I would recommend doing the lifetime membership. It's only $30 and iirc you get a $30 voucher after joining. This gets you future discounts but most importantly, access to the physical and online re-selling platform through REI. This is a great way to sustainably buy and sell items through a reputable source. I often use this resource and have been really grateful that it exists.

Some REI's have some really bad attitude. This one does not! I've been here twice and I really…read moreenjoy the people.

I have shopped with Gazelle since high school when I lived in Kazoo and my mom bought my shoes. I…read morelove going in here the staff are knowledgeable and take their time with you ensuring you receive the best fit for your foot. Ben helped me today and I Initially went in for Altras for no reason other than they had a red shoe once (call me shallow it's fair here!). Trying on an Altra the hand to glove feeling wasn't there. Ben took his time and ultimately I purchased an ASIC model. I even tried on Nike, who have began making wider shoes (Ben told me!). Always an enjoyable and pleasant experience here!! Every time I leave I feel like I want to run a marathon..

Great service. Great shoes…read more Gazelle sports is a beacon for the GR running and outdoor community. From working with races across the state to partnering with local run clubs, Gazelle has made a name for themselves as the store that cares. They carry all the name brands you want: from Lulu to Vuori to Hoka and beyond. Prices are higher but Gazelle stands by their products and have a generous return policy! I have bought running shoes, tested them at job and exchanged them with ease. Gazelle has multiple locations across the state, but if you are in the west Michigan area, I recommend going to the 28 location because their selection will be wider than the DT spot. Parking is also a LOT easier at this location too ;). 5/5 Yelp stars!

Travelled 35 minutes to shop because online hours state they are open 12-5 just to get here ans…read morefind that they are closed on Sunday. Should really update that.

Great place for Western riders, or if you want to look the part. Also very nice selection of…read moreDressage equipment. We were looking for Hunter/Jumper apparel and a girth. Very little merchandise. I did get a couple awesome deals for my granddaughter. Staff is friendly and knowledgeable. I will admit it has been years since I was last here.

This location has to be one of the worst retail stores that I've been in. Supposedly, they are a…read morehub for Amazon returns. Don't bother. They cannot do simple fifth grade math here. I had to show them over and over how the receipt had the correct amount, but they rang it up wrong for a return. Manager did not seem to care when called to the customer service counter. Just phoning it in, and waiting until the clock tells him he can go home. No real service here.

Returned a pair of slacks and there was a balance left[$3.00] I was not aware of . I never…read morereceived a statement from Kohl's but they instead reported it to my credit! And grew it to $8.00 I never knew I owed !! Because of this it dropped my credit score over 100 pts . I will never put a foot in a Kohl's store again . Also will destroy any offer from Capital One ---they also were NO help in taking care of the problem . They just don't care !

I can see why this store is popular in the area as it offers a wide variety of men's and women's'…read morepopular clothing styles at low to mid price ranges. I saw The Northface, Fox, Hurley, Billabong, Silver, Sanuk and other recognizable, quality brands on my visit. Mixed in with these types of brands were lesser known, but still stylish pieces. I found a deal on a pair of fleece lined leggings too. While standing in line to purchase them, the women behind me said that she was buying her 4th pair of these leggings in a different color because they were the best leggings she's found at the lowest price. I'm wearing said leggings now and she has a point: these things are pretty comfortable, they seem well made, and the price was right. If I lived closer to Rockford, you would see me back in line here for another pair.

Someone suggested this store to me while I was out one day. I was told this store had a great…read morevariety of clothing at great prices! Well why not I said. I fully expected to see a bustling boutique with an array of styles and sizes.....What a disappointment. It was dead. The styles were restrictive to 20 something or 40 something. I am neither. They had great clothing to be sure, and the quality was there...but there were only 3 sizes. Not everyone is a small medium or large I'm sorry to say. Try having a size for everyone....you might actually do more business....I have to say I wont be back.

This is a smaller loft store so they will not have the selection of others but they have excellent…read morecustomer service. They do have petites though! They have helped me find items that fit well in the past with good advice on jean cuts and walked me through the online options (which they had good knowledge of) for things which were not in store. They also do a big business in return of online items so there is an entire rack of "online only" items so you might be surprised by that selection. Anyway, I encourage you to stop in and let the staff help you find a new cute outfit.

I am writing this review to commend the managers at this location for their helpfulness. I had…read moreordered a pair of pants through the store, but there was a shipping glitch and they never got delivered to my house. The managers, Crystal and Abby, worked tirelessly to track down the pants and get them delivered to me. There seemed to be a few system issues with LOFT - the return address for the pants was a strange location that the store couldn't contact easily. The 1-800 number for LOFT was not helpful at all, the system didn't seem to be integrated with the LOFT stores. I had moments of frustration, but it was totally redeemed by the effort that Crystal and Abby put in. It was their helpfulness that has made me stay a loyal LOFT customer.

Customer service. I was asked three times by the same person if they could help me while shopping…read moretoday. I said no thank you. I'm just looking. I ended up finding a couple of pairs of shoes, and I wanted to also purchase some footies but the style I wanted were on a row too high for me to reach. I approached the employee who was standing behind the counter at the register near me, and who had previously offered to help me. I asked her if she could help me get the socks from the top row down and she mumbled, "sure I'll have to jump but I can try." I told her there was no reason to jump that I could have done that but I pointed to a ladder on wheels a few feet away and said I thought you could use that. There was a young man stocking but he wasn't using it at that moment. She got up on the ladder and I had to repeat myself a couple of times as I told her the ones that I wanted to see. She got the socks, pushed the ladder back to the other employee and mumbled something under her breath as she went back to the register. While I was trying to decide if I wanted the socks she asked me if I wanted already and did I just want the shoes. I tossed the socks on the counter away from my shoes, and said "I guess so. I wanted to see some other socks but I guess that's not an option" my sarcasm was lost on her. She said, "so just the shoes?" And she started to ring me up, but I was so put off by her attitude that I said, "never mind. I'll buy these on line instead." She stood there acting surprised and not understanding what had just happened. She was rude and I'm not going to spend my money in a store where someone is making smart Alec comments to me and mumbling under their breath as they walk past me. I was one of maybe three people in the store and it was about 30 minutes after they had opened so it wasn't a situation where she had been working all day and was tired. I've been there before and that same employee was behind the register making wise cracks. I can ignore that sometimes but not today. Someone else can have my business and my money. I love Skechers and will continue to buy them but not from this shop.

If you like Skechers you can find a LOT of them here :) It…read moreis good to be able to try them on.

This a good store. Clean. Modern. Well stocked. Get orders in quicker than Bill and Pauls. I…read morerecommend checking it out.