My daughter had stepped on a sewing needle that broke off in her foot. Her surgery to get it…read moreremoved was done at Bakersfield Surgery Center. The staff there was AMAZING! I have never dealt with such a nice staff before ever. They made sure all of our questions were answered and made us feel extra comfortable there. The only down fall is the lobby had a weird smell LOL but the staff made up for it 100%.

My first time here since switching new insurances and had to come here for myself (dry, wheezy…read morecough, with mild congestion). Considering it is the cold months, it wasn't busy coming in on a weekday mid afternoon (they close at 8pm daily). Office was very clean. Wait time wasn't too bad (15mins that's including the time I had fill out paperwork). Staff were very welcoming, nice and patient. They ask that you kindly wear a mask if you don't show up with one (no biggie!). I knew I would have some sort of respiratory issue but wasn't expecting bronchitis. I saw the NP and she was so nice and thorough. Administered an injection, breathing treatment while I was there, and ordered the recommended medications for further treatment. Overall my experience there went really great and so happy I got to come. I felt seen and heard - oppose to other urgent care places where you're rushed out the door. Thank you for taking care of me.

I just started coming to this facility, and I really like it!…read more I've only had the pleasure of meeting my PCP doctor once, but can tell she's a very good doctor, takes the time to listen and ask questions & was just an easy person to talk to and open up with. I had a broken foot so she ended up putting in an (expedited) referral to see the foot specialist, which just so happened to be located on the second floor! The very next day the referral was approved and the podiatrist office (foot doctor) was calling me to set up an appointment for THAT following day... Super fast! I've seen the podiatrist a handful of times since then, and he's a really cool guy as well! Communicates well and definitely has your best interest at heart! Pretty funny guy too! I've also gotten my blood taken here per my doctor's request, and have had several foot x-rays done here as well, I love that everything is located in ONE building!! The building isn't even super huge either! so it's easy to navigate around. They even have an ER! Plus I've noticed that they're hardly ever busy! It's pretty much empty every time I've come! wait times are no longer than 10 minutes at the most. My last appointment I was 30 minutes early and they were able to get me in right away! Just seems to good to be true lol. Friendly staff, clean facility, so grateful to have Dr Raju (her nickname) as my PCP and BFMC as my doctors office. -The end.

Great location, easy to find. Staff is amazing and very attentive. Waiting area is clean and…read moresterile feeling. We were offered coffee and cookies while we waited. TV with Netflix and made the wait very bearable.

From the owner: - Clinical Trials - Asthma…read more - COPD - No Insurance Needed - Research -FREE Kern Research invites you to participate in a clinical trial that is aimed at understanding, preventing, and curing the diseases that affect you and your loved ones. You have the power to create a healthier future for your children, grandchildren, and future generations.

I would rather pour honey over my genitalia and sit on a red ant hill than deal with these yahoos…read more Waiting over 90 minutes for a call. YES! A phone call to go over biopsy results. Not like I wanted to do this. Where is the respect and common courtesy? NOT HERE!

Such a great experience. Felt very welcomed and heard by Nurse Practitioner Danielle Chaney she was…read moreamazing and so was the staff and Tracy in the front desk. I recommend this women's center. Will definitely be back next year.

My parents been coming here for many years and the doctor are great. The problem is the waiting…read moretime is ridiculous super long even with an appointment . I'm not sure what is the point with appointment if they don't knowledge it. My dad appointment is at 1:30pm and it's now 5pm and we are still here. This has been the longest that I have ever waited by far. The worst is that non of the staff acknowledge the patient's and let them Know that they are sorry about the long wait and we should see the doctor shortly or something . To me, customer service is very important but I didn't get it at this office.

From the owner: Specializing in: - Physicians & Surgeonsread more

02/19/2026: I received wonderful care from Dr. catherine Vargas. She did a robotic right…read morehemicolectomy. I had hardly any pain from this surgery and recovery was easy. Also Dr. Mon- Lai Cheung did a robotic surgical removal of my left ovary. No pain. Both of these surgeons worked collaboratively. They both did an exceptional job. I am grateful to both as they gave me a new lease of life. Pre-operative and post - operative they answered my questions. Their care, professionalism and commitment is the best

Overall KP doctors has never done me wrong except with a Workers compensation complaint which was…read moreresolved back in the day... (My personal opinion...NEVER go to them)But the reason I still use them is because they have some of the best physicians I've met during my 30 year industrial career. Round 1 The Lab gets 2 stars this location on Stockdale for my appointment I waited in the line marked appointments for 10 minutes with no one even coming out to see if there were customers waiting. 14 minutes in all and 6 customers outside a young man walks out and asks if there are any appointments I raised my hand and he checked me in. fine .. I look on the lab board and I am dead last.. ok I wait about 5 minutes and 3 people go into the lab. I walk back to the counter to ask why I have a 50-55 MJ ute wait when I have an appointment. He said " you have an appointment? I said yes when you asked I raised my hands and you checked me in . The young man checked me in and I shot to the top of the list . 1-2 minutes wait time. Round 2 I get called back and I asked for a butterfly needle because I have issues with the normal size and phlebotomists missing my veins.. Since I figured this out 6 years ago I have never had a problem.... Until now I get a girl/woman who puts in the butterfly and misses my vein.. spills out and reinserts to fine the vein. Blood drawn I get gauze and tape cool.. next day .. pictures below.. Round 3 my 9 yr old daughter goes with my wife and gets blood drawn with a butterfly needle , says the girl missed and had to wiggle it around . My wife was upset and took down her name says she told it to my kids PCD. Guess what ? same phlebotomist. So this is my issue and I've never done this before but the Stockdale location is fine except this one phlebotomist. I wont say her name but it rhymes with Bristal. Kaiser please send this person back to phlebotomy school I have never bruised in the last 6 years and my child bruised once a a child. This is expected but not with such frequency.. I'm sure she misses much more than she hits This is totally unacceptable. I've had blood drawn every 3 months for the last 12 years at the VA and let me tell you they are bad but they don't deal with children so it's different. Head are the pics of my arm I'll do an update my kid is ashamed to go to school with a noticeable bruise on her arm and wears a compression sleeve to hide it.. Luckily she's a bit athletic so her friend think it's cool. Long story but I believe necessary.

Worst customer service EVER!!!!!!! I have hate coming to this place, But sometimes I have no choice…read moresince my primary doctor does not give birth control services. I have NEVER had a good experience here, and when I call to file a formal complaint, conveniently no one is avaliable or ever calls me back!!!!!! If I could give this place ZERO stars I would

i booked a appointment and they called me to cancel or rebook and not have availability until 2…read moreweeks from now. i need a refill of my medication and i need to see the doctor first but now i have to wait the two weeks because my appointment for today got canceled

Depending on what your visit is for. Urgent care experience…read morewas quick and fast for me. Kaiser Staff was nice and respectful and knowledgeable. Let's pray that the staff does not go on strike again because the other set of people or something else.!

Checking into Urgent Care and the two nurses and security guard were very snarky and condescending…read more Very unprofessional. Saturday June 6th, 9:30ish I'm a retired RN The staff I dealt with afterwards were very polite and caring.