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    The Palms Pet Resort & Spa

    3.8 (45 reviews)
    Closed 3:00 pm - 5:00 PM

    Services - The Palms Pet Resort & Spa

    Bath and groom only

    Pet boarding

    Full grooming

    3 More Services

    Pet haircut

    Private dog training

    Puppy socialization classes

    The Palms Pet Resort & Spa Photos

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    Recommended Reviews - The Palms Pet Resort & Spa

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    Reviews With Photos

    Bonnie the Blue Lacey, Husky, Australian Kelpie rescue dog
    Jan C.

    The Palms Pet Resort is Helotes is a wonderful facility. I have had the trainer Irma Bice board and train two of my rescues and I followed up with obedience classes with both of them. Irma is the absolute best trainer I have ever worked with and I wouldn't consider using anyone else. The facility is clean and the staff is caring and friendly.

    Noel

    We would never board our dogs anywhere else! They pay attention to every detail. Our yorkies were never apprehensive about being left and were their usual little selves when we would go to get them. They were always clean and happy. If they got sick during the stay we were called immediately and had them seen by Dr Krick at hill country next door. Then we would get follow up calls to let us know how they were doing. It's clean, there are several boarding options and the staff was very organized and caring. We used them for many years and have never had a bad experience.

    Duke!

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    1 year ago

    My Australian Labradoodle loves going here! She has gone since she was 4 months old. She is high energy and this is a good outlet for her.

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    2 years ago

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    Tanner S.

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    12 years ago

    Very helpful staff, the facility is clean and my dogs come back calm and beautifully groomed.

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    Page 1 of 2

    Ask the Community - The Palms Pet Resort & Spa

    Review Highlights - The Palms Pet Resort & Spa

    A week later, when I picked up Thor, Irma spent some time with me to carefully review what she had taught him.

    Mentioned in 5 reviews

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    Hill Country Animal Hospital

    Hill Country Animal Hospital

    (36 reviews)

    I wrote this original review almost 10 years ago. Our cat, Harleigh, whom I wrote about, is no…read morelonger with us. Now we have two, Gracie and Gretel, after losing our beloved Siamese Hansel yesterday. I still stand by what I said then and have grown to love this clinic even more. Dr. Peterson is our primary veterinarian. His level of care and concern for our cats are beyond reproach. We consider him and the whole staff to be part of our extended pet family. We recently worked with Dr. Doty and Dr. Peterson on Hansel, who was diagnosed with a heart murmur/heart disease as a kitten. That diagnosis was spot on, and Dr. Peterson let us know that our time with him could be limited. We had 5 great years with him. During recovery from a routine procedure this week, Hansel experienced heart failure and respiratory distress. Dr. Doty and the team proactively called the local emergency vet and worked hand in hand with them to transport him and care for him in an attempt to keep him as comfortable as possible until we had to make that dreaded decision we had to make eventually. A special thanks to Lisa, the hospital administrator, and one of the techs who created a makeshift oxygen crate and did the transport to Mission Specialty/Emergency. That was above and beyond and shows what they will do to save our pets. The follow-up and heartfelt sympathies were much appreciated. Thank you, Dr. Peterson, Dr. Doty, Lisa, and the team, for all you have done for us!

    Great experience everytime I bring my dog here. The doctors are so nice and the environment is…read moregreat!

    Tandem Canines Pet Resort

    Tandem Canines Pet Resort

    (19 reviews)

    They are quick to respond to customer concerns and want to make sure all parties are happy with the…read morelevel of service. Katherine will work with you to resolve any issues you may have. They have a great location and seem to care what the customers think.

    I found Tandem Canineslast year while in a local German Shepherd Facebook group. I was looking for…read moreideas of good local trainers that were willing to train my German Shepherd that I adopted through a FB post that was from her 2nd owner. Yes I was her 3rd but final furever home which is probably why she had severe separation anxiety, timid toward men, and leash reactivity. I saw someone recommend them and then the owner Jessica replied as well and we started training a few weeks later. Prior to training I never would have thought I'd be able to take her around other dogs but now she's a gem. Jessica was able to teach me more about the different German Shepherd working lines which was a crucial part for me to understand why previous methods failed. Now my Sammi is more focused on we with walks, can be around other dogs with out reacting when she's on leash and behaves better at home. The best part is her spirit us not broken which I was worried about. She still runs around with her weird German Shepherd antics but now she listens. Currently we are still with them for our next training journey -- mobilty support/medical alert service dog training. I can't thank Tandem Canines enough for thier help and not just with training Sammi but me too. I highly recommend them to anyone that needs help with thier fur babies.

    Hoff's Hounds - Love being able to see our boy while we're away

    Hoff's Hounds

    (37 reviews)

    Great with my babies and excellent grooming! I will definitely be going back, and probably taking…read morethem for doggy daycare in the future as well.

    This was our first time boarding our dog and we were pretty nervous and nervous for him because he…read morecan get very anxious. Upon pulling into the facility we noticed it was well gated and liked the privacy screens on the fence so the dogs in care wouldn't go bizerk when we pulled up causing a distraction to the whole place. The lobby smelled clean and had a faint homey cinnamon smell which was comforting (A main priority for us was the smell cause it really tells you a lot about the care of that makes sense) We explained that he didn't do well with other dogs in the past, has pollen allergies since we're still adjusting to San Antonio, and that he had some anxiety medication in case he needed it. Turns out he gets along with other dogs very well and made many friends! He also was able to play and tolerate outdoors much better, and he didn't need his meds the last few days of his stay. Huge improvement! We highly appreciate that they offered 24/7 webcams and believe me, we checked in VERY often. I loved that they sent us pictures and messages daily keeping in communication. We feel the care our pup received was excellent and we will definitely will bring him back anytime we need to board him. Staff is extremely nice and Ariel did a great job on his grooming! Thank you HOFFS HOUNDS!

    The Palms Pet Resort & Spa - pet_training - Updated June 2026

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