Truly a Lifesaver! Marvin made our lives so much easier…read moreafter we had our passports stolen right before a trip to Europe. It could not have been easier. Thank you, Marvin!

Great service!!! 5 stars plus! I got my passport in under a week. Thank you so much Marvin, great…read morejob!

I needed a visa ASAP and Bryan was able to deliver. I'll recommend anyone who is getting a visa…read moreto ask Bryan for help. He's professional and competent. The very best! Jessica

From the owner: With over 10 years of experience, we specialize in US passport emergency/rush processing and…read moreinternational visa processing. Assists in processing expedited US passports for both adults and children, as well as international travel visas for countries such as Brazil, India, China, Turkey, etc. Call 305-773-3038 for more information.

Wow. This government agency is super organized. I drove a friend there to pick up a last minute…read morepassport and I thought it would be a wasted day. WRONG. IT WAS ALL Timely and organized Kudos!

I needed my US Passport renewed and Miami Passport Agency is the closest to me to get same day…read morerenewal. I highly recommend filling out the paperwork online and making an appointment to make your experience much smoother. Once my first thing in the morning appointment time came a group of us were let in the appointment side. They also take walk ins, through a different side of the building. However if you have an appointment you go to the front of the line for security screening and get to the processing windows first. Security screening (think airport screening) was quick and I was off to the processing window. They reviewed my paperwork and I was told it usually takes about 2 hours to be processed. The procedure for picking up my renewed passport was explained and they also told me a text message would be sent when it was ready. After exploring Miami a little bit I was texted and I got my new passport. Very efficient process and the employees were great.

Easy and amazing service. Eli was very relaxed, yet professional and efficient in getting…read moreeverything set up and helping me sort out my passport ahead of my upcoming travel. I was in and out in about 25 minutes (including me having to run down to the bank). Highly recommend to anyone looking to renew their passport in a pinch!

I called them last minute because I needed an emergency renewal, Mr. Eli took care of me and even…read moregot me in earlier then my scheduled time. Mr. Eli was beyond professional and very efficient, I received my passport before they said it would arrive, I couldn't be more pleased.

When we lived in Coral Gables we never took appreciated all of the amenities around us and this is…read moredefinitely one of the facilities that i missed. Book an appointment online, they have a ton of openings, show up and done! they take your pic there for an extra fee if needed but it's guaranteed to be approved. It's clean, comfortable and easy

The application process was smooth, punctual and Isabella, whom was our attendant was wonderful…read more She was polite, very friendly and so extremely patient.

At first I was worried about sending my original documents. However, their service was beyond…read moreexpectations. Even in the middle of the coronovirus it took less than two weeks for them to renew my passport. And, their pricing is fair. I highly recommend. Oksana is great! Very professional and helpful!

I got my 3 year multiple entry visa with this agency. They…read moreare the best! Recommend it - easy to work with, minimum docs required and fast. You can contact them via phone without any problems. Tried Visa Express prior contacting them and gave up after filling out too many forms with too many questions. Besides they don't even do visa for 3 years!

Rush my passport is a scam, do not use!!!…read more I was stupid enough to think that because they were referred via clear that it would be a reputable company. The company can not do their job, then won't answer customer service emails or phone calls. It's very expensive for an app that does basically nothing. Then can't even deliver on basic accurate form population. Whole app could be recreated in a weekend.

Basically a scam. As others have said, all this company does is accept a large fee and provide a…read moreprepaid shipping label (in my case, to ship the parcel to Florida before being sent on to the state department). It does not appear that they have access to any form of expedite that's different than you'd get if you printed out the single form needed and visited your local FedEx to get a photo and ship the packet yourself. Their tracking system has completely broken down for my order, and it is quite impossible to reach customer support through email, online chat, or phone (I suspect all of these are just an empty front). The only saving grace is that the state department cashed my check (two weeks after I started the process), so at least it appears to have reached the destination. Whether I will get my new passport in time for my trip is another matter... I'm utterly baffled by the good reviews here an elsewhere, they were the reason I was mislead. Update: I provided my order number to the owner as they requested, but this resulted in no further action or help on their part.

I had an extremely frustrating experience with American Airlines that completely disrupted my day…read moreand night On 5/2/26. My flight was scheduled for 3:35 PM, and I arrived at the airport at 12:00 noon--well ahead of time. From there, everything went downhill. The flight was first delayed to 4:15, then to 5:50, then again to 7:00 PM with little to no meaningful communication. When we finally boarded, we sat on the plane only to be told there were mechanical issues and had to return to the gate. During this time, the cabin became extremely hot, and passengers were visibly uncomfortable and sweating. After deplaning, we were sent from one gate to another multiple times with no clear direction. The chaos continued when we couldn't board another flight because the flight attendants had timed out. Then, after replacements were found, the pilot timed out as well. At 10:30 PM, we boarded again, only to sit until 11:30 PM waiting for yet another pilot. We didn't take off until midnight and I didn't get home until 2:00 AM. This entire experience was exhausting, time-consuming, and completely unacceptable. To make matters worse, there was no real effort to compensate passengers for the inconvenience--just a $12 voucher emailed while we were still stranded in the airport. I understand delays happen, but the lack of organization, communication, and customer care made this a terrible experience. I expected much better from a major airline.

This was the best place to book excursions in Cuba. The agent was very nice and accommodating…read more We booked the modern cars tour. Everything promises to us was delivered. The car was beautiful. My guide was the best! Lorena spoke perfect English and was so gracious in educating us about her country. Our driver, Jose, was so courteous and careful. We felt comfortable with them. This was a educational, enjoyable, wonderful experience. The price was even better! Thanks OnCuba Travel! We highly recommend and wi definitely use your services again!

We had made an appointment online to have our child's passport renewed- it went smoothly and we…read morewere done in less than 30 minutes. Friendly and patient staff members and little to no crowd/ customers to have to battle through. Organized and we were also well prepared with our passport picture and such already. :) thank you

I had an appointment on September 5th and was unaware of the system where we had to confirm through…read moretext message after already making the appointment, all good, no problem. The problem was whoever you had working for you as reception, a woman with glasses standing at the front. Wow, I just left about 10 minutes ago and I'm absolutely speechless that you have someone as rude as that greeting every single individual that has to come to city hall in the mall. You get absolutely nothing out of being rude to individuals coming in to your place of business. City hall should be ashamed to have anyone like that representing them. Whoever this person was, was manning the reception in the front at 12:00 PM 09.05.2026. Hopefully this all gets cleared up.

The woman at the front desk and the owner were amazing. Treated me right and answered all of my…read morequestions. Great service at a local business, I personally can't ask for anything better.

Great people, 24/7 service. A friend and I arrived in Miami at ~1am with a huge layover and just…read moreneeded somewhere to put our bags while we hit the town, and this place was super helpful last minute! They're open all the time, so we just called up there and we were set! They're pretty quick if you're trying to get in and out and we're very accommodating even when we showed up like 20/30 min after we said we'd show up (yikes). What they'll do is they'll have you show up and leave the bags and then you just text them a little before you're about to come back, and you're golden! The only gripe I could think of about the place is that it's a little pricier than some comparable 24/7 prices that are farther away from where we were trying to go slash some closer ones that were not open when we needed them, but I guess you're paying for convenience too right? For 4.5 hours, we had two carry ons and a backpack, and they charged us $35 but then they gave us a $5 discount because they're stars! Anyway they said that they'd be able to bring down the price if more customers came so go go go people I believe the guy who did our service was named Juan (??) he's great lol