The entire staff is friendly and professional, grooming services are top notch and the "day care"…read moreand boarding has been wonderful, I feel that we don't need to worry if they are getting attention or care. 10 out of 10!

From the owner: At Woof Valley, we offer daycare, grooming, and boarding! We would love to meet you and your dog,…read moreso please feel free to give us a call with any questions or for more information to schedule an appointment!

If I could give no stars I would, called them yesterday and explained the situation with our dogs…read moreemergency and was told the $65 visit could be waived and we could pay that later, called back this morning to let them know we were coming this morning and the lady that answered wouldn't give her name, she was very hateful and said that the $65 HAD to be paid today or they would not see her, they would rather let your fur babies suffer and die over $65 dollars than to have a heart and at least see them so you know what needs to be done and how much that will cost so that you will know how much money you are gonna need to treat them. Pedophiles get better medical care than our innocent fur babies do if you don't have $65 f**king dollars

7/20-7/22 /2020 left my boy For 2 1/2 days....he Hasn't had…read moreAny Of his food or Treats... measured his food into the container remeasured when I got home because it looked The Same..... exactly the same today as Monday when I Put it in Container. he wasn't given a Chew he wasn't given a Milk Bone. He Had Tablets For Coat and Fleas...never Even taken out of his Carry Bag. The Way he has Been drinking The last hour and Half....he Had no Water Either. I Am Irrate, been Going there For years. never Again! Sad He went without food and Possibly Water. I Will Call When They Are answering The Phone.... but Absolutely Unprofessional and Cruel!

I ended up not using them (my fault not FairyTails)! My realtor had already made a previous…read moreappointment to get my Service Animal taken care of sooner by her groomer. That being said, my communication with FairyTails has been nothing less than FANTASTIC, both in their quick response in setting up the appointment... and in their understanding when I had to cancel it from not being aware of the previous appointment.

Left my 8lb puppy for grooming. Asked for her face & legs to be shaved down: her legs were barely…read moreclipped her stomach was shaved crooked & she smelled like she had been washed with plain water. This was $75.00 plus a 10% tip. Though I can't totally blame her coming home sick with diarrhea on them- I do wonder!

I can't in good conscience recommend this business. Although the staff are nice and seem friendly…read moreand caring I believe the business side is a little broken. We dropped our dog off on the way to the airport after booking on the phone. No one mentioned that they only take cash nor was it on the web. Luckily we had withdrawn cash for our trip so we didn't have to seek out an atm. The website stated that with a 5 night stay you got a free bath. Our dog was there for 7 and when my wife called to check they said it was for a 10 day stay. She took a screenshot of the website and sent it to them so we didn't get the bath. The website has since been shut down. We also left her medication with them and they said they would handle it. We left exactly 7 pills for the 7 nights. When we picked her up they returned the bottle with 4 pills remaining.

From the owner: Rovers Stay Over is a dedicated dog daycare and boarding service located in Johnson City,…read moreTennessee. Our mission is to provide personalized care in a cozy, home-like environment for your beloved pets. Unlike larger facilities, our smaller setting allows us to offer one-on-one attention, ensuring each dog receives the love and care they deserve. Our team of experienced and passionate pet care professionals is committed to creating a safe, engaging, and nurturing environment where dogs can thrive. Whether it's for a fun day of play or an extended boarding stay, we strive to make every visit enjoyable and stress-free for both you and your dog. We understand that every pet is unique, and we tailor our services to meet their specific needs, making Rovers Stay Over the perfect choice for pet owners who value individual attention and quality care.

A friend of mine has used Dr. Presnell for years with great success at a lower cost than my current…read morevets prices, and so when she was giving up an appointment slot I jumped at the chance to take it for my aging dog who needed to be seen. Unfortunately, we were seen by a new, younger vet and NOT Dr. Presnell. The bloodwork came back less than favorable and she suggested they keep him for two nights. She said they couldn't keep him longer regardless of his condition because of a one day holiday (that should have been a red flag). I inquired about overnight hospitalization prices and was told it was $60 a night. We agreed. We called to get updates (they never called us with any information) and the one and only time they called back, I was told he seemed to be doing better with fluids and had taken a spoonful of food. After the second night, we picked him up with the expectation (by what we had been told up to that point) that he was doing a bit better and anticipated a $300-$500 vet bill. The bill was nearly $1000!!! We were then told "he may, or may not recover". I know there is no way to predict the outcome, but my dog came home even worse than he was. Once we saw him it was obvious that he hadn't improved at all. He refused to eat, vomiting and had labored breathing. I wish the vet had given us a true prognosis of how bad things were. I would have preferred a truth bomb that it was his time, rather than given hope when things were hopeless of improvement. I had to go to my regular vet and have him put down after having had him home for 1 1/2 hours. I felt horribly guilty that the last two nights of my aging dogs life were spent having test and being given injections surrounded by strangers.

Dr. Jack Presnell has been my Veterinarian for many years. I've had several dogs, large and small…read more He did the most perfect ears cropping for my Dobermans and Boxers. Always there and always dependable. His office staff is great and very knowledgeable. Many thanks to them!!!!

It pays to check reviews if you value your furbaby! Wish I had checked the reviews prior to taking…read moremine here!

From the owner: We are a friendly, family environment that you and your pets will love being a part of. We offer…read moreGrooming, Shopping, Boarding, Training and Photography!