The entire staff is friendly and professional, grooming services are top notch and the "day care"…read moreand boarding has been wonderful, I feel that we don't need to worry if they are getting attention or care. 10 out of 10!

From the owner: At Woof Valley, we offer daycare, grooming, and boarding! We would love to meet you and your dog,…read moreso please feel free to give us a call with any questions or for more information to schedule an appointment!

Everything. The vets and staff go out of their way for you. I have been taking pets there since…read morethe 80's.

If I could give no stars I would, called them yesterday and explained the situation with our dogs…read moreemergency and was told the $65 visit could be waived and we could pay that later, called back this morning to let them know we were coming this morning and the lady that answered wouldn't give her name, she was very hateful and said that the $65 HAD to be paid today or they would not see her, they would rather let your fur babies suffer and die over $65 dollars than to have a heart and at least see them so you know what needs to be done and how much that will cost so that you will know how much money you are gonna need to treat them. Pedophiles get better medical care than our innocent fur babies do if you don't have $65 f**king dollars

I was looking my for a groomer in the Johnson City area, and they were accepting new clients so I…read moresaid why not! They treat my golden doodle so well - she had a great haircut and I am so glad I know I can expect great quality service every time I take her! Very reasonably priced too, especially since groomers are hard to come by. I haven't used the daycare side of things, but grooming is 10/10.

Had a 10AM appointment for a total grooming. After 4 hours called to get a finish tim . Said he is…read morein the stand now, my dog was uncooperative and they would call. At 3:34 I was told he was ready. OOPS my car keys were with my wife. I immediately er ly called the groomer and was told if she was over an hour we would have a an 8.oo boarding fee. Now we are 5 hours past our appointment time but I get charged a fee...Nice..oh and there is a 4.00 card fee. So my 100.00 grooming now grows. Guess what you just lost a ev d ry 6 week grooming. Wow treating a customer right just cost the busines.​

I can't in good conscience recommend this business. Although the staff are nice and seem friendly…read moreand caring I believe the business side is a little broken. We dropped our dog off on the way to the airport after booking on the phone. No one mentioned that they only take cash nor was it on the web. Luckily we had withdrawn cash for our trip so we didn't have to seek out an atm. The website stated that with a 5 night stay you got a free bath. Our dog was there for 7 and when my wife called to check they said it was for a 10 day stay. She took a screenshot of the website and sent it to them so we didn't get the bath. The website has since been shut down. We also left her medication with them and they said they would handle it. We left exactly 7 pills for the 7 nights. When we picked her up they returned the bottle with 4 pills remaining.

From the owner: Rovers Stay Over is a dedicated dog daycare and boarding service located in Johnson City,…read moreTennessee. Our mission is to provide personalized care in a cozy, home-like environment for your beloved pets. Unlike larger facilities, our smaller setting allows us to offer one-on-one attention, ensuring each dog receives the love and care they deserve. Our team of experienced and passionate pet care professionals is committed to creating a safe, engaging, and nurturing environment where dogs can thrive. Whether it's for a fun day of play or an extended boarding stay, we strive to make every visit enjoyable and stress-free for both you and your dog. We understand that every pet is unique, and we tailor our services to meet their specific needs, making Rovers Stay Over the perfect choice for pet owners who value individual attention and quality care.

A friend of mine has used Dr. Presnell for years with great success at a lower cost than my current…read morevets prices, and so when she was giving up an appointment slot I jumped at the chance to take it for my aging dog who needed to be seen. Unfortunately, we were seen by a new, younger vet and NOT Dr. Presnell. The bloodwork came back less than favorable and she suggested they keep him for two nights. She said they couldn't keep him longer regardless of his condition because of a one day holiday (that should have been a red flag). I inquired about overnight hospitalization prices and was told it was $60 a night. We agreed. We called to get updates (they never called us with any information) and the one and only time they called back, I was told he seemed to be doing better with fluids and had taken a spoonful of food. After the second night, we picked him up with the expectation (by what we had been told up to that point) that he was doing a bit better and anticipated a $300-$500 vet bill. The bill was nearly $1000!!! We were then told "he may, or may not recover". I know there is no way to predict the outcome, but my dog came home even worse than he was. Once we saw him it was obvious that he hadn't improved at all. He refused to eat, vomiting and had labored breathing. I wish the vet had given us a true prognosis of how bad things were. I would have preferred a truth bomb that it was his time, rather than given hope when things were hopeless of improvement. I had to go to my regular vet and have him put down after having had him home for 1 1/2 hours. I felt horribly guilty that the last two nights of my aging dogs life were spent having test and being given injections surrounded by strangers.

Dr. Jack Presnell has been my Veterinarian for many years. I've had several dogs, large and small…read more He did the most perfect ears cropping for my Dobermans and Boxers. Always there and always dependable. His office staff is great and very knowledgeable. Many thanks to them!!!!

It pays to check reviews if you value your furbaby! Wish I had checked the reviews prior to taking…read moremine here!

From the owner: We are a friendly, family environment that you and your pets will love being a part of. We offer…read moreGrooming, Shopping, Boarding, Training and Photography!