I would absolutely NOT recommend using this business for any event because in my experience, you do…read morenot get what you pay for. My wife and I contracted with Royal Limousine of Greensboro to rent a "one of a kind" vintage Rolls Royce 1965 Silver Cloud for photos on our wedding day. Rather than getting what we contracted for, without receiving any communication from the business alerting us of the change in vehicle, we were provided with a completely different vehicle that we could not use for photographs (we paid extra for an extended rental time). We attempted to come to a resolution with the business owner, who sent us this final message: "I honestly cannot believe you are still fixated on this months later. There is no moral violation here. This is simply a business adhering to a legally binding agreement. I will also copy and paste something you should read again before deciding you want to go to war with me. "If, for any reason, there is a problem with the reservation, the customer agrees to mediation/arbitration at their expense with a nonbiased attorney firm prior to making any slanderous or libelous statements about RL to any person, social media, review forum, Better Business Bureau, or in any other manner that might negatively impact RL. Failure to do so will result in a $3,000 breach of contract. Customers assume responsibility equally for any similar remarks from any of their passengers. Any mediation/arbitration or litigation will be subject to North Carolina laws. If any mediation/arbitration or litigation occurs for any reason as a result of this contract, the customer will be responsible for attorneys fees and court costs." At this point, I would just warn you that if you take that course of action, each occurrence will entitle me to $3,000 in damages for a breach of contract. You can decide to pursue mediation at your expense if you would like. Those average between $500-$1,000, but can help resolve things. We didn't show up with a Honda Accord...you were provided with another comparable vehicle per our contract. I do not have time to educate you on torts and damages on NC Contract law as this took me years of study as my minor in college and 30 years of business to perfect. My advice is to move on...All weddings have hiccups. [Wife's name] and I just got married last weekend and we had a few ourselves. Our DJ, that I have known for 15 years completely screwed up and could have ruined the ceremony. At the end of the day, we still got married! We aren't stewing over the fact that the DJ messed up. I don't want to have to involve my attorney and spend the next 6 months to a year pursuing legal damages against you, but I will to protect my company and my family. Either way, do not contact me again regarding this matter. If you do, I will file criminal harassment charged against you. If you need to discuss this further, you can contact [Lawyer's name] in High Point. He is my attorney and will take this from here. He will bill me $300 for each hour of his time for which I will include in the lawsuit he will be filing against you guys. Again, I would advise you take this time and celebrate your new lives together and move on from this matter. I never want to make enemies, but I have been to war before for this country and as a Marine, I am ready at any time. Choose wisely and pick your battles!!! Victor Jones"

Hands down an excellent company! I booked a get-away car for my daughter's wedding last minute and…read morethey were so nice and accommodating! The communication was excellent and they also worked very well with my wedding coordinator. Victor called me personally a couple of days before and even upgraded the vehicle. The driver was so sweet to our newlyweds! Arrived on time and transported them safely! I will never use another transportation company other than Royal!

We made 4 reservations for service beginning with our arrival last night at RDU airport…read more No show, no call. All the signs were there from the beginning...no written confirmation. Just a verbal assurance that it was all handled. Disorganized about our arrival details even though we had put them succinctly in writing. They were apologetic when they told us nothing like this had ever happened before and they were embarrassed, etc but there was no suggestion or offer of sending another driver or providing a solution. When we texted that we still had not heard from the driver and we tried to call, we were unable to reach anyone for several minutes. So, we were left to deal with the situation on our own. I guess the silver lining was that it was our first service at the airport where there are options abound. Had this been our pick up going back to the airport things could have been MUCH worse. Michael, the owner, was charming and reassuring to talk with on the phone initially but utterly failed us.

Michael was great - we had a group of 11 people going out for my sisters 40th and we had a blast…read more Super professional, but easy going, and well priced

Fred was super excellent. I had a very early (3am) CLT airport ride. He reconfirmed the day before…read moremy trip, showed up on time and was professional from start to finish. The rate was very fair compared to others and was a great value. I highly recommend Prompt Transportation services for airport or other car services needed.

The owner was amazing, actually he was our hero. My flight was delayed with the arrival time…read morepushing out from 11pm to 2am. I would have been stranded bec Enterprise car rental at GSO has no service for after hour car pick up and there's no alternative transportation available at that time. No other service was open or available. When I called Prompt Limo service and the owner said he would be there for us. Without complaint and super friendly service at 2:30am! It was not a planned pick up but he went out of the way to see us safely to the hotel. He also helped me in a pinch bec I had to go back to the GSO Enterprise before a certain time the next morning. The car was great, the kindness he gave was superb and the rates very reasonable and competitive. I highly recommend this service.

Inclement weather left our small side street completely impassable, and with an important business…read moretrip approaching, I reached out to Black Tie Transportation (after calling several companies). Stan answered and immediately put me at ease -- patiently walking me through the services, answering my questions, and assuring me I'd be well taken care of. Randy arrived a bit early, looking sharp and thoroughly professional. He handled my gear with care and got me safely to the airport despite the challenging conditions. When I returned, I spotted that same unmistakable professional presence in the arrivals hall -- James assisted with my luggage, and we were soon on our way to pick up my pet and head home. From the initial phone call through exceptional service in difficult weather, the entire experience was outstanding. I highly recommend Black Tie Transportation. These gentlemen are the definition of professionalism -- courteous, friendly, and clearly passionate about what they do. It shows in every aspect of the service they provide.

Black Tie Transportation was so easy and great to work with. They responded to my emails quickly,…read morethey called to confirm reservations and were where exactly on time. would work them anytime!

We used Pat's Party Bus for transporting guests to and from our rehearsal dinner and wedding. We…read morerented both his party bus and his trolley, and both were awesome. Guests raved about how cool they were. Pat was really helpful with communication leading up to the wedding and getting settled on exact times for the pickups. The service both evenings was great. We even had a guest forget his shoes on the bus, and Pat met up with us after the honeymoon to return them! Thanks Pat!!!

From the owner: Party Bus, Wedding Trolley, and Party Trolley.read more

Lo has picked me up at both CLT and GSO. He's a consummate professional. Highly recommend.read more

You cannot find a more friendly, reliable, dependable driver than Mr Lo. We use him any time we…read moreneed a ride anywhere is the Winston Salem Triad area and also whenever we need a ride to or from the Charlotte Airport. He goes out of his way for his clients and is just a very pleasant and kind person. I can't give enough stars for him. He's just the best.​