Although this business seems to be closed, I feel compelled to review it to hopefully spare someone else from the miserable situation I find myself in.
Our contractor recommended "The Perfect Climate" to install air conditioning in our new home. I did have some reservations when we were quoted a system, and price, after a very cursory assessment of our needs. Dave, the owner, assured me that he had been doing a\c for many years and knew his business, and my contractor spoke very highly of him. Dave probably does know a\c, but unfortunately for me Dave didn't do our install, one of his sons did. To say that this son was terrible would be an understatement. We are on our fourth summer with this system and it has never worked well. We get "sorta cool" air sometimes, but more often than not it fails completely. Meaning no cooling when we want it most. I'm fairly sure this has more to do with the son/installer (who was later fired by his own father) than Dave (the owner), but ultimately it's up to the owner to make things right, and Dave has not made our system right.
I take some responsibility for our issues, as I should have been more demanding early on, and insisted on the other, more meticulous son to oversee our install. As it is today, our system is almost worthless, and now I'm having to call another HVAC company to come out to try to get this disaster to work.
The following is a short summary of issues we have;
1). System doesn't work!
2). The son nicked a wire for a light switch while pulling a thermostat wire. He "repaired" it, but that light switch no longer worked. I paid an electrician to try to fix it, but he was unable to sort it out.
3) The return for our second floor was never hooked up. This omission was discovered when I went to change the air filters and found that the "return" was nothing more than an empty box in the ceiling... No duct work connecting it to anything, literally an empty box. It is still like that today, and I get no response from my attempts to reach "The Perfect Climate", so I will be paying another HVAC contractor to come in and hopefully fix this mess.
I hate to leave such a terrible review, but my experience with "The Perfect Climate" leaves me no choice but to advise others to run, not walk, away from this business. read more